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Nugget Casino Resort

3.5 out of 5.0

Recent guest reviews

The staff was very friendly and ready to please. We wanted to extend our stay and they made it happen!

I would give it a larger rating but it would have been nice to have a mini fridge for left overs or to keep drinks cold. I stayed for 10days and a lot of things got thrown away because the tooms dont have a way to keep things. Thats a large request though and I get it. The staff was great from the moment i got there... I called for an early check in and they took care of it, within 30-45 min of callingn I had a room all set and ready to go!! Everyone was always smiling and friendly but I want to guve a special mention to the ladies in the store, they made tou feel right at home and welcome!! I still cant figure out why a capt. & ginger ale was $7 at the bar up front bar and $8.50 at the horseshoe bar when it’s run off of the same POS system but that’s not a huge deal, to me anyhow.

What looked like Puke on the ceiling and walls, when I called up front to complain no one answered and when I went to the desk no one was there for assist me

Remodeled with old light switches that don't work. Hair dryer didn't work. Takes forever for the room to cool down from 72 to 68. Air vents are extremely dirty. Food Rosie's was terrible 3 time. Steak house steak was cooked right but had no flavor. Will never go back to this place. Worst stay I have ever had. Twice!

I was there attending the NevAEYC Annual Conference. I had a wonderful experience I ate at the Oyster Bar several times during happy hour. The food was great. I am planning to return in May with my husband for our anniversary. Wish the TV had more of a selection of cable channels. Overall my stay was great!!!!!

Caunceled room prior to arriving by unknown reason, when got there had our party with us on separate rooms on different floor. No double queen available as requested.

This is the second time we have been there and the rooms were not clean. There is blood on the wall the last time, and some sort of pizza sauce or something all over the sheets and bed. They upgraded us to the new tower which was great. Beautiful, clean and brand new. We had to stay in town for an emergency so we chose the Nugget due to their cheap price, and were greeted with a dirty room yet again. We all got sick from the heavy cigarette smoke as well. If you're staying there, I recommend the new tower.

Everything is great except checking in is too slow. Long wait in line.

Hotel and Casino are overall nice..pool and spa area is very loud and not relaxing!.

Room in great condition with a view to take in...great service!

Stayed 3 days. Would stay here again. Good food on premise. Question odds in casino but not why we were there.

My Parents are always cold so the rooms weren’t drafty and the heater worked perfectly. Checkin was a breeze. The stuff were very accommodating.

resort fee is too high (almost $24 a night). Even small chain hotels have a pool, workout room, parking. Much of it I don’t even use. What are we paying an extra fee for? More security needed- lot of thugs around. Doesn’t feel too safe Newly remodeled rooms- very nice. Rosie’s- great food! Greg (waiter) excellent Bell lady (luggage) rude. Bad attitude

The checkin took foreever. The casino floor was filled with smoke. BUT... I went for a one night stay. For that purpose, it was excellent, comfortable, spacious, cheap, and clean.

Nice people good food great room. Was very busy so hard to find parking but that goes for everywhere in Reno. Valet.was a mess and casino could use some expansion but otherwise it was great

I choose this hotel for the first time and will be staying there again. I love this resort... ❤️❤️❤️

The pool is very unclean. TV remote did not work in my room as well as my friend's.

Friendly, helpful staff. Clean rooms. Was close to Reno but far enough away to be less crowded.

I booked my room here because of the indoor pool and hot tub. I’m a single mom of a 3 yro so I couldn’t use the hot tub and that was the whole reason I booked here. It should be up to the parent if they think the water is to hot for their kid. Our baths are that temp. I just packed a 4 bedroom house because we’re in the process of moving & I was really looking forward to the hot tub. Other than that, the rooms are clean and nice. Online the rooms are $29 during the week but then you get slapped with a resort fee and they even threw on another $10 because I have a toddler. Charging extra for your child?? After all the fees the room jumps from $29 to $69.xx a night and the charged my card a “deposit “ which they release at checkout. One night with deposit comes to about $179.xx. Seems sneaky. I would have booked somewhere closer to the house had I known.

Stay in resort tower, get newly renovated room, top floor, facing mountain. Very quiet, big room, very comfortable beds, refrigerator in the room is a nice touch.

1100 Nugget Ave Sparks NV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Casino

Nugget Casino Resort places you within 3 miles (5 km) of popular attractions like National Automobile Museum and National Bowling Stadium. This 3.5-star resort has 1382 guestrooms and offers conveniences like 5 restaurants, a casino, and an indoor pool. Centrally located in Sparks, the resort is also a short walk from Victorian Square and Sparks Heritage Museum.


Dining

Relish the American cuisine at The Steakhouse Grill, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of Nugget Casino Resort's 1382 rooms are air-conditioned and have an array of amenities, including coffee makers, phones, and ironing boards. Guests can enjoy free WiFi and cable TV. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

Guests of Nugget Casino Resort enjoy a casino, a nightclub, and an indoor pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a fitness center, free WiFi in public areas, and 34 meeting rooms.

Guest reviews for Nugget Casino Resort

Everyone (162) Couples (228) Business (75) Family (202) Other (65) Friends (56)
5

staff was very friendly and helpful.

Families

The staff was very friendly and ready to please. We wanted to extend our stay and they made it happen!

By on Apr 25, 2018

Review comment responded on Apr 25, 2018

Thank you so much for choosing the all new Nugget! We are glad to here how accommodating you are!

4
Everyone

I would give it a larger rating but it would have been nice to have a mini fridge for left overs or to keep drinks cold. I stayed for 10days and a lot of things got thrown away because the tooms dont have a way to keep things. Thats a large request though and I get it. The staff was great from the moment i got there... I called for an early check in and they took care of it, within 30-45 min of callingn I had a room all set and ready to go!! Everyone was always smiling and friendly but I want to guve a special mention to the ladies in the store, they made tou feel right at home and welcome!! I still cant figure out why a capt. & ginger ale was $7 at the bar up front bar and $8.50 at the horseshoe bar when it’s run off of the same POS system but that’s not a huge deal, to me anyhow.

By on Apr 21, 2018

5
Everyone

What looked like Puke on the ceiling and walls, when I called up front to complain no one answered and when I went to the desk no one was there for assist me

By on Apr 21, 2018

1
Everyone

Remodeled with old light switches that don't work. Hair dryer didn't work. Takes forever for the room to cool down from 72 to 68. Air vents are extremely dirty. Food Rosie's was terrible 3 time. Steak house steak was cooked right but had no flavor. Will never go back to this place. Worst stay I have ever had. Twice!

By on Apr 18, 2018

5
Everyone

I was there attending the NevAEYC Annual Conference. I had a wonderful experience I ate at the Oyster Bar several times during happy hour. The food was great. I am planning to return in May with my husband for our anniversary. Wish the TV had more of a selection of cable channels. Overall my stay was great!!!!!

By , from Las Vegas on Apr 16, 2018

Review comment responded on Apr 18, 2018

We appreciate the feed-back Mary! We are elated that you are choosing the spend your anniversary with us! We look forward to seeing you in May!

3
Everyone

Caunceled room prior to arriving by unknown reason, when got there had our party with us on separate rooms on different floor. No double queen available as requested.

By on Apr 2, 2018

3
Everyone

This is the second time we have been there and the rooms were not clean. There is blood on the wall the last time, and some sort of pizza sauce or something all over the sheets and bed. They upgraded us to the new tower which was great. Beautiful, clean and brand new. We had to stay in town for an emergency so we chose the Nugget due to their cheap price, and were greeted with a dirty room yet again. We all got sick from the heavy cigarette smoke as well. If you're staying there, I recommend the new tower.

By on Apr 1, 2018

4
Everyone

Everything is great except checking in is too slow. Long wait in line.

By , from las vegas on Mar 29, 2018

Review comment responded on Mar 29, 2018

Thank you for staying with us Ann. We apologize about the long wait for check-in. However, we are thrilled everything else was great!

4

overall nice hotel.

Everyone

Hotel and Casino are overall nice..pool and spa area is very loud and not relaxing!.

By on Mar 26, 2018

5

easy check-in with more than helpful desk clerks!

Everyone

Room in great condition with a view to take in...great service!

By on Mar 22, 2018

Review comment responded on Mar 23, 2018

Thank you so much for choosing the Nugget! We appreciate the positive feed-back.