Great breakfast and friendly staff
Airport shuttle program is in need of some attention. Called for a shuttle from the airport, after 40 minutes of waiting, called hotel back, shuttle showed up 15 minutes later. Which would be a reasonable travel time on a Thursday night, 7:00 PM. Driver was very friendly but do not believe she was dispatched on the first call. Wanted to book the shuttle for 4:00 AM back to the airport and was told that they do not schedule the shuttle, you call 15 minutes before you want to depart??? No guarantee that a shuttle will be available to get you to the airport. Very clean hotel! If you need shuttles service, be aware of the scheduling.
The shuttle was so convenient, staff was very friendly, rooms were very comfortable and clean. We would absolutely stay here again!
Clean and convenient
Good
Very clean hotel room, we had a Keurig, mini fridge & microwave in our room.
The staff is great!
An oasis in the middle of commercial properties. Easy access to freeway.
The front desk woman, Heather was absolutely amazing. She took such good care of us and made our stay 5 stars.
The beds were the most uncomfortable I've ever had at a hotel. It was like sleeping on concrete. The rest of the hotel was ok
The hotel is very accessible and visible. There is ample parking and well lite at night. Considering it was a holiday arrival, it was apparent the hotel was short staffed but with lots of guests. They were patient and courteous and did the best they could under the circumstances.
Clean and welcoming. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Best Western Plus Sparks-Reno Hotel is a short stroll from Sierra Sid's and Sparks Heritage Museum. This 3-star hotel has 209 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 5:00 AM to 10:00 AM.
60-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Best Western Plus Sparks-Reno Hotel enjoy a 24-hour gym, free WiFi in public areas, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Great breakfast and friendly staff
Happy to hear you had a great stay!! Look forward to seeing you again in the future!!
Airport shuttle program is in need of some attention. Called for a shuttle from the airport, after 40 minutes of waiting, called hotel back, shuttle showed up 15 minutes later. Which would be a reasonable travel time on a Thursday night, 7:00 PM. Driver was very friendly but do not believe she was dispatched on the first call. Wanted to book the shuttle for 4:00 AM back to the airport and was told that they do not schedule the shuttle, you call 15 minutes before you want to depart??? No guarantee that a shuttle will be available to get you to the airport. Very clean hotel! If you need shuttles service, be aware of the scheduling.
We apologize for the inconveniences that you had to endure during your stay with us. The issues you have expressed will be looked at and discussed with our team. Thank you so much for letting us know. Safe Travels :)
The shuttle was so convenient, staff was very friendly, rooms were very comfortable and clean. We would absolutely stay here again!
Thank you kindly for this review, much appreciated. We are happy you enjoyed your stay and look forward to seeing you again!
Thanks you for staying with us :)
Thanks you for staying with us :)
Clean and convenient
Thank you for taking the time to send us your feedback. We are happy to hear that you enjoyed your stay with us and we look forward to seeing you again in the future.
Good
Thank you for staying with us!! Glad to see you had a happy visit here at our hotel. We look forward to seeing you again in the future :)
Very clean hotel room, we had a Keurig, mini fridge & microwave in our room.
Thanks for staying with us. We appreciate your feedback!
The staff is great!
Thank you for the great score! We appreciate the response. See you next time!
Thank you for staying with us :)