Novotel Edinburgh Centre4.0 out of 5.0
Recent guest reviews
Very nicely located for walks to many points of interest. Onsite restaurant staff are very nice with good food available. Vegan options limited for breakfast. We asked for feather-free bed linen which was partially missed, but the managed to remove item (had no replacement). Overall, enjoyed the experience.
Pros: Location is just perfect, everything is walkable Breakfast spread is pretty good Heated swimming pool Bar is small and nicely done Cons: Breakfast sitting is very small as compared to no of rooms they have, so we had to be on time to ensure we get a table without waiting. Very small parking just available for 12 cars.
Once again Novotel has shown that we can have great experiences there. We arrived early in the morning and didn't get any trouble for check in, our room was ready and everyone ready to welcome us. Sarah was really friendly. The executive room is great, really large and comfy. Shower is just amazing, if only we could bring it home! The downside of the inclusive bathroom in the room is the lack of towel rack and toilet door doesn't close properly. Enjoyed the spa, breakfast ( scrambled eggs a bit dry) and the bar is really nice . Marc the bartender gave us nice tips to visit the city. Will come back again when visiting Edinburgh
Our entire experience at Novotel, Lauriston Place could not have been better. Highly recommended. Reception and restaurant staff were friendly and helpful. The room was very well-appointed , spotlessly clean and we had a very comfortable stay.
The refurbished rooms are excellent. I travel to Edinburgh regularly for business and I think the facilities are great and the staff are friendly. I love the gym, pool, sauna and steam room. The breakfast buffet is excellent. Good value for money in a central location.
Very impressive hotel with very friendly and helpful staff. Easy walking distance to most of the major galleries and museums which are well worth a visit. Close to the railway station and to restaurants in the Grass Market area. Rooms are comfortable and clean. Breakfast is good. Highly recommended overall.
the hotel, in general, was ok. room very clean and comfortable, breakfast was ok but not as rich as in other hotels of the chain. The location is very good no more than 10 min walk to the High ST and Royal Mile. There's a swimming pool but couldn't stand to stay because the strong smell of chemicals used to treat water.Reception not too keen to help.The benefit of late check -out for the loyalty program not given with hotel empty on a Sunday afternoon.
We've stayed with Novotel before and love them. Google Maps led us a merry dance through the Old Town before we landed. As ever, it was the staff that made the stay so memorable. Nothing is too much trouble, even providing free warm milk for my youngest son. Great location, fantastic breakfast (even if we were woken by a spurious fire alarm one morning). Room rather stuffy, and we couldn't close the window after opening it, but that's a minor detail. Heartily recommended. We shall return.
We have always wanted to see Edinburgh and chose this Novotel because of it's location close to Grassmarket and the National Museum. We walked from the station which is fairly strenuous but there is a bus stop just across the road from the hotel where you can also pick up the Edinburgh Tour Bus. We had an executive room on the 5th floor which was bright and clean and looked recently refurbished with quality fittings. The bed was really comfortable. The separate shower/basin/toilet combo was a bit of a weird arrangement. The washbasin was really trendy but rubbish for filling a kettle ! The see-through shower and toilet door caused much laughter. Less funny was the fact that the toilet door had no frame and a 1 inch gap all round ! Breakfast was great, I think Novotel do a great job of catering to all tastes and nationalities. The Tap Bar is a really nice space and dinner was quite good. We had chosen the option to pre pay for the restaurant when booking but this seemed a mystery to the restaurant staff and they tried to add the cost of the meal to our bill on both nights. This happened again at check out. I can't believe we are the first people who have chosen this option, perhaps some staff training needed ? I think it was all sorted in the end but will watch my next credit card statement . Having said that though I wouldn't hesitate to stay here again and would recommend it, but only go with someone you really know !
This was my second stay at the Novotel. The staff were friendly and helpful. The room was nice and spotlessly clean. The toilet was in a separate room from the shower and sink which I found a bit odd. So when you used the loo you then had to open a door, come out and go into the shower room to wash your hands. Not terribly hygienic. Also, when I touched the taps on the sink I got a small electric shock. I did report this at reception. I can’t comment on the food as we didn’t dine at the hotel, but we did have a glass of wine and at £9 for a glass of not very cold wine, we didn’t rush back for another one! Other than that, a very pleasant stay.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 2663 reviews