Hotel Indigo Edinburgh3.5 out of 5.0
Recent guest reviews
The Hotel Indigo is a small boutique type hotel on York street. If you arrive by Air you can take the tram from the airport and it stops right outside the hotel - brilliant.!! Inside the rooms are spacious, the bathroom well appointed - fantastic shower - and you even have a balcony door (I was on the ground floor and it took me to a small outdoor area - private). Easy walking distance to most things in downtown Edinburgh (note the picture is not of the hotel..., but local Edinburgh). Breakfast is not to be missed - you have to try the Scottish brekkie - YUM.
My husband and I stayed here for our wedding anniversary in May. Location is in a refurbished building with all original features remaining. Room was of a good size, clean and had everything we needed. Location is good and made getting around Edinburgh very easy. Centrally located near city centre with great selection of places to visit all within walking distance. Breakfast was very good and service at hotel was great. Very easy to get to from airport as tram for York place stops directly outside hotel, making journey there and back so simple. Overall highly recommended. Great hotel. We loved the style of Indigo hotels and this was another great stay with this brand.
The hotel is right across a bus and tram stop so it is quite convenient. We did have to walk 650m to the train station which was quite a hassle bit not a problem. It is next door to a few restaurants that are noteworthy. The Conan Doyle next door is always full and, needless to stay, we were not accommodated without a reservation. Staff is just pleasant and helpful. Rooms were quite large and comfortable.
stayed 3 nights in September Great location opposite Waverly station, and view from front rooms , bar and restaurant of the castle and more. Reception staff friendly and helpful. Bar staff efficient and restaurant staff amusing and relaxed. Entrance to hotel on Princes street deceptive, does not portray the quality of hotel beyond. Lift hidden at the back and not well signed. We had a room on the 5th floor, which was spacious and clean. Giant bed and excellence walk-in shower. Free Wi-Fi which was a good speed. The complimentary mini bar, juice, chocolates and jelly tots - replenished daily brilliant. Although bar busy staff were friendly and good range of cocktails. Breakfast in restaurant was of a good standard with plenty of choice. Had a meal in the evening which was excellent and for standard was good value. Definitely would stay again The niggles beware of no lift from 4th to 5th floor whilst hotel has recently been refurbished there was evidence of damp on walls on landing on 4th floor and stairwell to fifth floor that needs addressing as it takes off appearance stairwell to fifth floor not vacuumed during stay ( flaky paint on floor) continuous humming noise external sources in bathroom.
Appreciate Edinburgh is particularly busy but being shunted off to the Premier Inn despite having booked weeks in advance is not on. To top it off not even as much as a phone call or email to inform me of what was happening. Work colleagues who'd booked much later managed to get a room? Very poor all round if I'm being honest.
Our room was excellent thanks to Ashley at the front desk. She upgraded our room because we had a lot of luggage and the elevator didn't go up to the original room. The upgraded room was excellent in every way. The location on York Place was right across from the tram to the airport and a short walk to the bus terminal. The breakfast was adequate but I did suggest on their survey to offer a buffet instead of ordering off the menu, That way you can take only what you want resulting in less food waste. Still very pleased with service overall and the room we had which was very clean and comfortable.
I stayed at the Hotel Indigo for a Christmas trip in 2016 and I thought it was absolutely superb. It is a short walk from Waverley station and enjoys a prime location on York Place and is built across, what I assume are a number of former townhouses. My room was overlooking the road but very quiet, spotless and a great size. The bed was very comfortable, the bathroom lovely and the little working space, desk and fridge round the corner made the room feel really spacious. Overall, I thought this was brilliant and can't recommend it enough.
My wife and I stayed at the Hotel Indigo in Edinburgh for two nights at the very end of July. When we initially got the the room, it felt a little dingy and dirty to us. Both mornings of our stay, we woke up with itchy welts on our hands, arms, feet, and legs. The first morning, we thought it must have been from mosquitoes while we were out hiking the previous day. The second morning, after waking up itching in the middle of the night, we looked online to see if what we were experiencing was bed bug related. Unfortunately, the bites we were experiencing matched perfectly. We had already checked out by the time we had a chance to check online, but I immediately contacted the hotel to let them know what we were experiencing and asked for advice on how to proceed. I was simply told they would look into it. After receiving no follow up for over a week, I emailed both the individual hotel and corporate. This finally got a second response. Unfortunately, it was just a simple note stating that no evidence was found. I understand that bed bugs happen, however, the response from the hotel was very brief and unprofessional. After being a Spire Elite customer with IHG for the past year, I have had many wonderful experiences with the company. However, this Hotel Indigo was not one of them. The response we received from the company as a whole will make me look to other brands when deciding where to spend our money in the future. Based on our experience, I would hope you'll do the same.
I like the indigo hotel chain. Quirky decor etc and imagination. I had a good sized room - big double bed (king) - excellent walk in shower. Nothing to not like. As all rooms are different, there's going to be variability but 311 is a winner! Breakfast is £9.99 if pre-ordered at check in and good value. It's much more expensive on a walk in. It's not up to (say) the hiltons quality but the price is good. Great sleep / quiet room / good shower.
Stayed here for a few nights and will do so again. Location is great as it is opposite the train station and in the centre for everything. The rooms aren't massive but they are big enough and the bathrooms are spacious. The decor is nice and has a good feel to it and they have an interesting policy of free room mini bar - which ironically I did not use. Great staff so recommend it in Edinburgh! Tip - you may want to ask where your room is in location to the main road. Mine was at back so quiet but no view.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 1304 reviews