Hotels in Edgemont

"We frequent Custer, and began staying here last year since they are now open year round. Not all are in a tourist town. The staff is very nice, rooms are beautiful and clean and the breakfast is good as well. We love this hotel and can't imagine staying elsewhere when we're in town. Nice job to management and their team"

"Saturday morning at 8:40am we went to grab breakfast. It was GONE. Literally, no eggs, no potatoes, no breakfast meat, no waffle mix, no coffee cups. Options left were 4 yogurts in the fridge, corn flakes or raisin bran. Although breakfast runs and is "offered" until 9am, we took some accountability and thought we'd just try to wake up earlier the next morning. Sunday morning we set alarms to wake up early enough to get breakfast. Got down to breakfast at 8am, to find the food again, was gone. That's an entire hour before breakfast should be done being served. Most hotels you'll see an attendant to ask for something if you cant find it, or wiping tables down. There was NO ONE, it was fend for yourself. Saturday night the 4 of us got our suits on and went down to the spa. GAG! The water and entire room smelled of mildew. The water was murky. The bottom of the tub felt like a layer of slime. Afterwards I took a shower, went to blow dry my hair and the blow dryer didnt work! My husband called the front desk and asked if they had an extra they could let us use. The employee told him she couldnt find one that worked. OK, so now what?? I needed to blow dry my hair, as we had church the next morning. So i went to the front desk, nobody was there. I rang the bell on the counter, waited a minute. Still nobody, so I rang the bell again. STILL, nobody! So i stepped outside the front doors and there the employee was outside with somebody smoking. Overall, very frustrating stay!"

"MY ADVICE IS LOOK ELSEWHERE FOR LODGING! The cabins are currently under construction, unkept, dirty and not private.The property owners/managers are a no show to whom you have to communicate via text message. Wi-fi is non existent, most cabins are duplexes (not exactly the peaceful getaway that one would expect for the price point) the spa, hot tub and sauna are defunct (which are advertised directly on their site) Nothing about this location justifies the 3x per night cost compared to surrounding hotels/cabins. This screams that instead of closing to renovate they are still renting out subpar bookings at the expense of paying customers. 2/10 do not recommend."