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Radisson Blu St. Helen's Hotel

5.0 out of 5.0

Recent guest reviews

Enjoyed our stay here. Wish we could've had a garden view but was told space was booked due to weddings. We were celebrating our 10 year anniversary and would've liked something special, but besides that, it was nice.

Such a beautiful hotel and location, super convenient to University College Dublin. We wish we had stayed here for our entire stay instead of splitting time in Dublin. The double double room was huge and comfortable! We had an issue with our heater, but the night staff provided us with a space heater just in case. We didn't get to enjoy any meals at the hotel, because of an early flight, but look forward to a second visit.

The property is beautiful. The rooms are older but the beds new and comfy. The hotel is too far for anything if you don't have a car. However if you have a car this hotel is 30min from pretty much everything. Front desk staff is great. A lot of events happen here so it's quite busy with people.

It was our first night in Ireland, and we were delighted by the beauty of the hotel. The courtesy of the staff made us feel welcomed, and we will return at our next opportunity.

Room was not clean and staff unfriendly. Rooms were old and needed to be updated. Good location.

My husband and I stayed at this hotel during our week long trip to Ireland. Being well seasoned travelers we are very dubious about hotel accommodations in the UK (they are typically overly expensive, tight, cramped, small beds, lack a/c, and are not well kept properties), but we hoped that the Radisson label would lend a certain standard...and it did. Pulling up to the hotel, we were instantly impressed by the well tended facade and front rose garden. The reception workers were very welcoming and helpful with finding local food gems. Our room was spacious even for my husband (a 6' 2 bodybuilder), and the two twins pushed together to make a king was one of the most comfortable mattress and featherbed combinations we've seen abroad. The building itself is very beautiful and our room overlooked the beautiful back garden. The a/c was cold, but had a slight musty smell each time we turned it back on (it shuts off completely when you take your room key out of the power slot) after a long day of sightseeing. The location itself is a 20 minute drive from Dublin city center, more towards the suburbs making it very convenient for those who choose to drive a car like us, but without the smell and loud roadnoise. A city bus ran consistently just outside the hotel gates, but we never availed ourselves to it. The only downside to this hotel resides smack in its Orangerie Restaurant/Bar where we attempted three separate times to enjoy a meal and a pint, but with no success. The first time, we approached the bartender asked to sit, and was directed to a table where we sat for 15-20 minutes without any of the servers offering a menu or to take a drink order. We got up and left for the neighborhood pub (Gleesons, which we highly recommend), informing the front desk of the issue on the way out. The second time, we arrived at 9pm for a late meal, only to be told that the kitchen was closed and could only get drinks at that point. This wouldn't have been a big deal if the signage on the room television did say otherwise (11pm). So off to Gleesons again. The third night, we went for a late night (10pm) pint and made sure to sit directly at the bar in front of the bar tender so as to be noticed. Although we received our pint from a gracious and welcoming front desk worker obviously covering for absentee staff, we did witness a rather unpleasant exchange where he had to chide a server for not checking with a table who was obviously sitting for quite a while to be waited on. Our recommendation would be to hire this guy (give him a huge raise) to train all the other wait staff and bar tenders on how to serve hotel and outside guests. The Orangerie is not so big and not so busy that patrons should be ignored or overlooked. Just do your job well, and you will be rewarded. Although it's not a huge custom in Ireland to be tipped, all your international guests are more than willing to reward good service with 'a fiver' or more. All in all, we highly recommend this hotel and will be staying here again. We advise taking advantage of their early booking discounts through travel sites, as we were able to stay 6 nights for $780.00.

Great stylish converted stately house. Perfect for the business traveler or a special romantic get away. Highly recommend.

We had a wonderful four night stay in this hotel and we were very happy with room, price and location of hotel. Unfortunately we were told rather rudely by a member of the hotel staff when we checked out that we had not paid for room despite having paid in advance. This lady kept on throwing her eyes to heaven and shrugging her shoulder, and she insisted that the hotel had no record of our payment. We had a flight to catch and we had no time at 6am to continue with the discussion. We will come back and stay in the hotel but we do hope the check out experience will run more smoothly.

Good rooms and located near ucd On the airlink line and not far from city centre

The hotel is located a cab ride away from the central city on a property with gorgeous gardens. The setting doesn't get much better. The rooms are nicely appointed and the staff was helpful in everyday.

From check-in through departure, this was one of the most pleasant hotel stays we have ever experienced. The staff worked hard to exceed our expectations, in particular concierge George and front desk attendant Hazel went above and beyond in fulfilling our every request. While the hotel is out of the city center (15-20 mins by taxi), the setting and ambiance more than make up for this. Grounds were spectacular (even in early May) and the room (business-class suite) was spacious and comfortable. We especially appreciated the balcony (views of the mountains on one side, Irish Sea on the other). Full breakfast buffet was enjoyable and not crowded. Coffees and cocktails in the Orangerie cafe/bar were well-prepared and well-served, although at times the staff seemed a bit overwhelmed by the number of patrons. A small problem with the room A/C was resolved promptly and with no fuss. We also came unprepared as for power conversion, and the staff provided all needed equipment within minutes of our request. If you get a chance, have the concierge make arrangements for a visit to Johnny Fox's Pub. A half-our shuttle trip up the mountain is more than compensated for by the traditional food, music and dancing.

see Dublin city and enjoy walking round town.Great atmoshere at he city.Hotel just slightly outside city,less traffic and within bus rides.Very conveniently

It is a fabulous hotel,ideal location for families and older adults. Public transportation,including airport bus outside hotel.

Did the city tours...clean and friendly city. Wanted to spend more time in the coutryside but time limited. This hotel is a bit out of the city center so if you want to be where it's happening..this one isn't for you...try the Temple Bar area for that.

This was one of the most relaxing vacation spots we have ever visited.

We booked three nights here as part of our honeymoon. It was the only place we had booked for three nights and we were looking forward to three nights in the same place. Our first night they told us they overbooked and put us in another hotel 20 minutes away. The compensation they offered was a free breakfast which we did not want. Major inconvenience in our trip, almost ruined our stay in Dublin and definitely ruined our saturday plans. We saw the concierge once and then never again the entire weekend. No bell hop which I thought odd at a 5 star. Food was ok, not great, but only had one meal here.

We attended a conference held at the DRS (Dublin Royal Society) Conference Center and rather than book a hotel close to the center, we choose the St. Helen's because of the wonderful rates and description. Rooms were beautiful and grounds, gardens absolutely lovely. No disappointment there. Taxi fares added up, though, and we eventually began using the bus. If you're visiting Dublin for the first time, I'd recommend a few days in town and a few days at St. Helen. It's on the South side of town on the way to Wicklow...only about an hour away with many places to hike, visit, etc. Would return to St. Helen in a heartbeat. PS: Restaurant food was wonderful for dinner. They charged my husband $3.50 for a small cup of coffee. Would recommend that a hotel of this level provide coffee/tea for guests and shuttle service to city. Would greatly add to its appeal for tourists.

We stayed in three of the Radissons and loved them all. We only wish all of our stays could have been as nice as the Radissons.

I was in awe of the hotel from the moment we pulled in. A wonderful historic landmark with beautiful gardens and fountain. The beauty of the place was only surpassed by the friendly, courteous and helpful staff. I hope to go back some time very son.

We very much enjoyed our stay here, the staff were friendly, courteous and helpful. We especially like the fact that the kids could run around the gardens in the back - very enjoyable. My only quibble is that the hotel is set back from the road a good bit, so that getting all our luggage out to the bus on our departure took a bit of doing. It would have been nice for the hotel to provide some kind of assistance for getting out there.

Stillorgan Road Dublin Dublin

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Located in Booterstown, Radisson Blu St. Helen's Hotel is within a few miles (5 km) of popular sights such as Aviva Stadium and Royal Dublin Society. This 151-room, 5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. Bord Gáis Energy Theatre and University College Dublin are also near this Dublin hotel.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 10:30 AM.


Rooms

All of Radisson Blu St. Helen's Hotel's 151 rooms are air-conditioned and have an array of amenities, including minibars, free newspapers, and free bottled water. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

At Radisson Blu St. Helen's Hotel, guests have access to a fitness center, a rooftop terrace, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 11 meeting rooms, a conference center, and a business center.

Room options

Business Class Suite

King 1 | Sleeps 3

Family Room

Queen 2 | Sleeps 4

Business Suite, 1 King Bed, Balcony

King 1 | Sleeps 3

Guest reviews for Radisson Blu St. Helen's Hotel

Everyone (2) Couples (12) Business (1) Family (5)
4
Everyone

Enjoyed our stay here. Wish we could've had a garden view but was told space was booked due to weddings. We were celebrating our 10 year anniversary and would've liked something special, but besides that, it was nice.

By on Feb 26, 2017

5

beautiful hotel near university college dublin

Everyone

Such a beautiful hotel and location, super convenient to University College Dublin. We wish we had stayed here for our entire stay instead of splitting time in Dublin. The double double room was huge and comfortable! We had an issue with our heater, but the night staff provided us with a space heater just in case. We didn't get to enjoy any meals at the hotel, because of an early flight, but look forward to a second visit.

By , from Denver, CO on Jan 22, 2017

Review comment responded on Jan 29, 2017

It was a pleasure to read your lovely review Kristen after your recent stay with us, thank you so much for taking the time. We are delighted that you enjoyed your stay and we look forward to welcoming you back to us when you return to Dublin. Kind regards Caitriona and all the team at Radisson Blu St Helen's Hotel

5

first time to ireland

Couples

The property is beautiful. The rooms are older but the beds new and comfy. The hotel is too far for anything if you don't have a car. However if you have a car this hotel is 30min from pretty much everything. Front desk staff is great. A lot of events happen here so it's quite busy with people.

By on Sep 17, 2015

5

first night in ireland

Families

It was our first night in Ireland, and we were delighted by the beauty of the hotel. The courtesy of the staff made us feel welcomed, and we will return at our next opportunity.

By on Jul 15, 2015

2

not 5 star standards

Couples

Room was not clean and staff unfriendly. Rooms were old and needed to be updated. Good location.

By on Jul 11, 2015

5

beautiful hotel

Couples

My husband and I stayed at this hotel during our week long trip to Ireland. Being well seasoned travelers we are very dubious about hotel accommodations in the UK (they are typically overly expensive, tight, cramped, small beds, lack a/c, and are not well kept properties), but we hoped that the Radisson label would lend a certain standard...and it did. Pulling up to the hotel, we were instantly impressed by the well tended facade and front rose garden. The reception workers were very welcoming and helpful with finding local food gems. Our room was spacious even for my husband (a 6' 2 bodybuilder), and the two twins pushed together to make a king was one of the most comfortable mattress and featherbed combinations we've seen abroad. The building itself is very beautiful and our room overlooked the beautiful back garden. The a/c was cold, but had a slight musty smell each time we turned it back on (it shuts off completely when you take your room key out of the power slot) after a long day of sightseeing. The location itself is a 20 minute drive from Dublin city center, more towards the suburbs making it very convenient for those who choose to drive a car like us, but without the smell and loud roadnoise. A city bus ran consistently just outside the hotel gates, but we never availed ourselves to it. The only downside to this hotel resides smack in its Orangerie Restaurant/Bar where we attempted three separate times to enjoy a meal and a pint, but with no success. The first time, we approached the bartender asked to sit, and was directed to a table where we sat for 15-20 minutes without any of the servers offering a menu or to take a drink order. We got up and left for the neighborhood pub (Gleesons, which we highly recommend), informing the front desk of the issue on the way out. The second time, we arrived at 9pm for a late meal, only to be told that the kitchen was closed and could only get drinks at that point. This wouldn't have been a big deal if the signage on the room television did say otherwise (11pm). So off to Gleesons again. The third night, we went for a late night (10pm) pint and made sure to sit directly at the bar in front of the bar tender so as to be noticed. Although we received our pint from a gracious and welcoming front desk worker obviously covering for absentee staff, we did witness a rather unpleasant exchange where he had to chide a server for not checking with a table who was obviously sitting for quite a while to be waited on. Our recommendation would be to hire this guy (give him a huge raise) to train all the other wait staff and bar tenders on how to serve hotel and outside guests. The Orangerie is not so big and not so busy that patrons should be ignored or overlooked. Just do your job well, and you will be rewarded. Although it's not a huge custom in Ireland to be tipped, all your international guests are more than willing to reward good service with 'a fiver' or more. All in all, we highly recommend this hotel and will be staying here again. We advise taking advantage of their early booking discounts through travel sites, as we were able to stay 6 nights for $780.00.

By on Jul 6, 2015

4

great value for luxury hotel

Couples

Great stylish converted stately house. Perfect for the business traveler or a special romantic get away. Highly recommend.

By on Apr 6, 2015

5

check out experience

BusinessTravelers

We had a wonderful four night stay in this hotel and we were very happy with room, price and location of hotel. Unfortunately we were told rather rudely by a member of the hotel staff when we checked out that we had not paid for room despite having paid in advance. This lady kept on throwing her eyes to heaven and shrugging her shoulder, and she insisted that the hotel had no record of our payment. We had a flight to catch and we had no time at 6am to continue with the discussion. We will come back and stay in the hotel but we do hope the check out experience will run more smoothly.

By on May 13, 2014

5

nice place with nice staff

Couples

Good rooms and located near ucd On the airlink line and not far from city centre

By on Oct 29, 2013

4

elegant comfort

Families

The hotel is located a cab ride away from the central city on a property with gorgeous gardens. The setting doesn't get much better. The rooms are nicely appointed and the staff was helpful in everyday.

By on Aug 2, 2013