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Citadines Apart'hotel Saint-Germain-des-Prés Paris

4.0 out of 5.0

Citadines Apart'hotel Saint-Germain-des-Prés Paris

4.0 out of 5.0

Recent guest reviews

Traveled to hotel from Los Angeles for a four night stay during Thanksgiving week.

It was extremely dated & unlean. The location was decent, but wasn’t what I expected at all. The key card to even use the elevator & stares was annoying

We recommend it. The location is ideal and the hotel is fantastic. We would stay there again without question.

This was the IDEAL location for anyone looking to be close to the action and get a taste of authentic Paris. Room cleaning comes once a week. The walls a paper thin, and rooms are kept very warm. But the staff were able to help with every request and answer all our questions. Again, you could not ask for a better location

excellent and spacious room located near Pont Neuf staff was friendly and spoke english free coffee and tea 24 hours a day in lobby would definitely stay there again

Perfect location if you want to be able to walk to all the major tourist sites. As others have stated, the carpet really could use replacing. Bed wasn't particularly comfortable and everything seemed to have an odd odor (sweet smell pumped into the hallways, linens smelled slightly...mildewy?). Location of room will determine level of noise. Our was on a corner of the main road and a side road. We didn't hear regular noise but did hear the trash trucks a number of mornings around 6:45 am. Overall, it was nice enough and in a great location for a first visit where we were seeing so many major sites.

Great location, beautiful property, and spacious room. We would definitely stay at Citadines again.

Good location but the hotel is pretty run down. Staff is not the friendliest. Definitely not worth the high rates they charge. I had much higher hopes.

We stayed here for just over a week and would go back without thinking about it twice. We had countless positive experiences with the manager and staff who helped us make our stay comfortable and memorable. Yes the rooms could use a slight update and the hallways upstairs smell oddly like marshmallows but those are small exceptions to a great property - especially if you are traveling with kids and prioritize room size/space and location over amenities/finishes.

The rooms were well designed and had everything needed to make our stay comfortable. There were slippers, an umbrella, a kitchen with all accoutrements, and toiletries in the bathroom. There was a coffee machine downstairs so we could have coffee drinks at any time of the day. There was also a water dispenser so we could fill our water bottles. There was even a small lending library and some children’s toys. The hotel was very close to the st Michel metro and many sites. A great value for the money.

Friendly, helpful service. Safe and clean. Situated in the center of all attractions.

Spacious, beverages available 24/7 (coffe, tea, water, hot chocolate). AC stopped working in the morning of check out day. We didn't try hotels breakfast, got croissants from nearby bakery, cooked ourself. Convenient location.

Great central location! Very comfortable! Clean and quiet!

This hotels was so convince located. Close to everything, restaurant, landmark. The front desk clerk always nice and smiley. We went during a hot summer week and the air conditioner was in the lower setting and it was hot. We request a high floor room so we were in the top floor so it was hotter. The manager brought us a fan and that was really nice. If i return to Paris I will stay again at this place. In the lobby they have a wonderful coffee machine and that was super nice. Everything in the kitchen work and was really clean. The breakfast was also good and convinience.

Although we reserved 2 twin beds and one sofa bed, this was not what we were assigned at check-in. We had to ask the front desk staff to change us to the correct room. The breakfast selection was okay.

You can’t ask for a better location. The breakfast is good but a little overpriced but it’s not too bad. The rooms are good sizes, the tv’s are good, bathrooms are good, kitchen good. Overall cleanliness is good. Friendly staff. Many sights are within walking distance. Grocery store nearby. Lots of restaurants nearby of all types. Major Metro station is just 2 blocks away. Would stay here again. The only negative is that the carpet needs a shampooing. If you sit down on the floor, it smells like feet.

Couldn’t be more impressed by the staff . Everyone was so friendly and helpful. The manager went out of his way on a Sunday night to get us ice because my husband pulled a muscle. No language problems here, their English is superior to my French. My only complaints, and they are minor - there is no decaf coffee available for those of us who can’t tolerate caffeine and you have to bring your own washcloths.

Couldn't have picked a better hotel. Great location, great staff. Close to metro, cafes and attractions. Can't wait to return.

There is not much service here as it is like renting a small studio apt.....has small kitchen....TV not adequate...no clock....wake up call not reliable....pay for breakfast just awful.....elevator great....all the towels and toilet paper and soap etc you want.....self service....it is quiet even though there are many units.....showers are good....the location is superb for everything.......also free 24 hour coffees and reasonably priced vending machines....

We stayed in the hotel for 9 days. It was in walking distance to the Louvre, and the Notre-Dame Cathedral. The hotel employees were friendly and helpful. Since we did not speak French, it was nice to stay in a hotel with friendly employees who speak English. We enjoyed our stay in this hotel.

53 Ter Quai des Grands Augustins Paris Paris

Hotel highlights

  • Walking distance to Pont Neuf and Notre Dame Cathedral
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • Laundry facilities

Located in Paris City Centre, Citadines Apart'hotel Saint-Germain-des-Prés Paris is adjacent to Pont Neuf and within a 10-minute walk of other popular attractions like Notre Dame Cathedral. This 204-room, 4-star residence welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves. Centrally located in Paris, the residence is also a short walk from Sorbonne University and Louvre Museum.


Dining

Start each morning with continental breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchenette, a refrigerator, and a microwave.


Property features

Guests of Citadines Apart'hotel Saint-Germain-des-Prés Paris enjoy a 24-hour fitness center, free WiFi in public areas, and 3 meeting rooms. Self parking is offered for EUR 35 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities and a TV in a common area.

Room options

Deluxe Studio

Full 1 | Sleeps 2

Apartment, 1 Bedroom

Queen 1 | Sleeps 4

Apartment, 1 Bedroom (Seine View)

Queen 1 | Sleeps 4

Studio (Seine View)

Full 1 | Sleeps 2

Guest reviews for Citadines Apart'hotel Saint-Germain-des-Prés Paris

Everyone (51) Couples (36) Business (4) Family (31) Friends (7) Other (1)
4
Everyone

Traveled to hotel from Los Angeles for a four night stay during Thanksgiving week.

By on Nov 28, 2018

Review comment responded on Nov 30, 2018

Thank you for staying with Citadines.we look forward to welcoming you again. kindest regards.

2
Families Family with small children

It was extremely dated & unlean. The location was decent, but wasn’t what I expected at all. The key card to even use the elevator & stares was annoying

By on Nov 28, 2018

Review comment responded on Nov 28, 2018

Thank you for taking the time to post this review. We are naturally disappointed to learn that we were not able to make your stay a comfortable experience. We will continue our improvements efforts to the pleasure of our guest. The key sensor in the elevator is only as security purpose and to prevent fraudulent person coming from outside to access the floors. We hope you will reconsidet staying with us, giving us a chance to serve you better.

5
Families

We recommend it. The location is ideal and the hotel is fantastic. We would stay there again without question.

By , from Indiana on Nov 26, 2018

Review comment responded on Nov 26, 2018

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again.

4
Everyone

This was the IDEAL location for anyone looking to be close to the action and get a taste of authentic Paris. Room cleaning comes once a week. The walls a paper thin, and rooms are kept very warm. But the staff were able to help with every request and answer all our questions. Again, you could not ask for a better location

By , from Washington D.C. on Nov 4, 2018

Review comment responded on Nov 4, 2018

Thank you for your kind comment, we look forward to welcoming you again. Kindest regards

5
Everyone

excellent and spacious room located near Pont Neuf staff was friendly and spoke english free coffee and tea 24 hours a day in lobby would definitely stay there again

By , from Milford DE on Oct 21, 2018

Review comment responded on Oct 22, 2018

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

4
Everyone

Perfect location if you want to be able to walk to all the major tourist sites. As others have stated, the carpet really could use replacing. Bed wasn't particularly comfortable and everything seemed to have an odd odor (sweet smell pumped into the hallways, linens smelled slightly...mildewy?). Location of room will determine level of noise. Our was on a corner of the main road and a side road. We didn't hear regular noise but did hear the trash trucks a number of mornings around 6:45 am. Overall, it was nice enough and in a great location for a first visit where we were seeing so many major sites.

By on Sep 15, 2018

Review comment responded on Sep 16, 2018

Thank you for staying with Citadines, we are so sorry that we did not make your stay fully pleasant , we do value your comment and we look forward to welcoming you again. Kindest Regards

5
Everyone

Great location, beautiful property, and spacious room. We would definitely stay at Citadines again.

By , from Virginia on Sep 13, 2018

Review comment responded on Sep 13, 2018

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

3
Everyone

Good location but the hotel is pretty run down. Staff is not the friendliest. Definitely not worth the high rates they charge. I had much higher hopes.

By on Aug 26, 2018

Review comment responded on Aug 27, 2018

Thank you for taking the time to review your stay with us. We are glad to learn that you felt our location was good but we are naturally disappointed to learn that we were not able to make your stay more comfortable. Regular cleaning and maintenance is carried out in our serviced resident. We apologise that we failed to meet your expectations with the level of cleanliness. We have reminded our staff at the reception to be friendly and customer oriented every time they interact with our guest. We hope you will give us a chance to change the impression you have of us.

5

great space, staff and location

Everyone

We stayed here for just over a week and would go back without thinking about it twice. We had countless positive experiences with the manager and staff who helped us make our stay comfortable and memorable. Yes the rooms could use a slight update and the hallways upstairs smell oddly like marshmallows but those are small exceptions to a great property - especially if you are traveling with kids and prioritize room size/space and location over amenities/finishes.

By on Aug 26, 2018

Review comment responded on Aug 27, 2018

Thank you for staying with Citadines and uoy kind feedback, we do value your comment for upgrading , we look forward to welcoming you again.Kindest regards.

5

well appointed hotel conveniently located

Everyone

The rooms were well designed and had everything needed to make our stay comfortable. There were slippers, an umbrella, a kitchen with all accoutrements, and toiletries in the bathroom. There was a coffee machine downstairs so we could have coffee drinks at any time of the day. There was also a water dispenser so we could fill our water bottles. There was even a small lending library and some children’s toys. The hotel was very close to the st Michel metro and many sites. A great value for the money.

By , from richmond on Aug 25, 2018

Review comment responded on Aug 26, 2018

Thank you for staying with Citadines and your kind feedback, We look forward to welcoming you again. Kindest regards

Citadines Apart'hotel Saint-Germain-des-Prés Paris

53 Ter Quai des Grands Augustins, Paris, Paris 75006