Everything was fine, customer service was great, very thorough
The cleanliness was poor in common areas. 2 1/2 stars
Great as always but I didn’t realize the free breakfast wasn’t available until I read it on the wall in the lobby. The check-in person didn’t say anything when I checked in. Otherwise all is good.
I loved staying in this place. All very clean and quiet. I recommend.
The room was clean and neat. The staff at the front desk were very pleasant.
Was very pleased with my stay. Was greeted by a very friendly lady who explained everthing about their facilities. All of the staff were also very friendly.
Liked it being pet friendly, but dead bugs in bathroom light was just gross, plus no coffee maker in room sucked. Free continental breakfast was all carbohydrates, no protein offered at all.
Decent hotel but too close to main road which is very noisy.
Friendly warm clean pet friendly hotel. Continental breakfast was provided.
The check-in staff were pleasant, and the amenities are nice for an economy hotel chain. Two things went wrong, though. First, there is little to no sound-proofing between rooms, and between rooms and the hallway. A number of late-night noisemakers, both in the adjacent room and in the hallway, kept us awake after midnight. Hotels have no control over inconsiderate people, but lack of any soundproofing made the problem worse than it had to be. It took more than one call to the front desk to have them address the issue. Our room was too cool when we entered, so we turned on the heat a little to take the chill off. We accidentally ran it a little too long and our room became too hot. Our choices were to run a very noisy air conditioner or stay hot. We opted for the latter, hoping the room would cool down. Instead, even after we’d turned off the HVAC unit, it just got hotter. I woke up at 3am (after being awake past midnight due to the noise) because it was just too hot to sleep. My family members were equally uncomfortable. If I could do it over again, I wouldn’t run the heat at all that night (the hallways were uncomfortably warm), but who knows in advance? If we stay again in Dover, it is unlikely that it will be the Red Roof.
after traveling 9 hours with 2 small children ages 4 and 2. we checked into the hotel at 10 pm. after settling in we realized the heat was not working. both children were asleep. since it was late we decided to sleep in our winter coats and contact the hotel front desk in the morning. after contacting the front desk regarding the heater, no apologies were given. we were told that we should have contacted them the previous evening. the heater was fixed. however no compensation was ever offered for our trouble.
Wifi did not work. Bathroom was tiny. Otherwise OK.
Red Roof Inn & Suites Dover Downtown places you within a mile (2 km) of popular attractions like Dover Downs Casino and Dover International Speedway. The 57 rooms at this hotel include refrigerators, microwaves, and LED TVs.
All of Red Roof Inn & Suites Dover Downtown's 57 heated rooms provide microwaves, refrigerators, and free local calls. 39-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Ironing boards and desks are also standard.
At Red Roof Inn & Suites Dover Downtown, guests have access to free WiFi in public areas, a business center, and free newspapers. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.
Everything was fine, customer service was great, very thorough
The cleanliness was poor in common areas. 2 1/2 stars
Great as always but I didn’t realize the free breakfast wasn’t available until I read it on the wall in the lobby. The check-in person didn’t say anything when I checked in. Otherwise all is good.
I loved staying in this place. All very clean and quiet. I recommend.
The room was clean and neat. The staff at the front desk were very pleasant.
Was very pleased with my stay. Was greeted by a very friendly lady who explained everthing about their facilities. All of the staff were also very friendly.
Liked it being pet friendly, but dead bugs in bathroom light was just gross, plus no coffee maker in room sucked. Free continental breakfast was all carbohydrates, no protein offered at all.
