Red Roof Inn & Suites Dover Downtown

The room was clean and neat. The staff at the front desk were very pleasant.

Was very pleased with my stay. Was greeted by a very friendly lady who explained everthing about their facilities. All of the staff were also very friendly.

Liked it being pet friendly, but dead bugs in bathroom light was just gross, plus no coffee maker in room sucked. Free continental breakfast was all carbohydrates, no protein offered at all.

Decent hotel but too close to main road which is very noisy.

Friendly warm clean pet friendly hotel. Continental breakfast was provided.

The check-in staff were pleasant, and the amenities are nice for an economy hotel chain. Two things went wrong, though. First, there is little to no sound-proofing between rooms, and between rooms and the hallway. A number of late-night noisemakers, both in the adjacent room and in the hallway, kept us awake after midnight. Hotels have no control over inconsiderate people, but lack of any soundproofing made the problem worse than it had to be. It took more than one call to the front desk to have them address the issue. Our room was too cool when we entered, so we turned on the heat a little to take the chill off. We accidentally ran it a little too long and our room became too hot. Our choices were to run a very noisy air conditioner or stay hot. We opted for the latter, hoping the room would cool down. Instead, even after we’d turned off the HVAC unit, it just got hotter. I woke up at 3am (after being awake past midnight due to the noise) because it was just too hot to sleep. My family members were equally uncomfortable. If I could do it over again, I wouldn’t run the heat at all that night (the hallways were uncomfortably warm), but who knows in advance? If we stay again in Dover, it is unlikely that it will be the Red Roof.

after traveling 9 hours with 2 small children ages 4 and 2. we checked into the hotel at 10 pm. after settling in we realized the heat was not working. both children were asleep. since it was late we decided to sleep in our winter coats and contact the hotel front desk in the morning. after contacting the front desk regarding the heater, no apologies were given. we were told that we should have contacted them the previous evening. the heater was fixed. however no compensation was ever offered for our trouble.

Wifi did not work. Bathroom was tiny. Otherwise OK.

Everything was ok I have no complaints about the room or the staff

nice place to stay with my four legs kids. it's a comfortable place and many nearby area for reataurant.

All was very good EXCEPT the extraordinarily irritating a/c fan which cycled on and off all night long. There was no way to have the fan run continuously (that we could find). Every time the fan cycled from very loud to silence, and back, everyone in the room woke up. Also, road noise from outside was very loud at times.

We only needed a place to sleep for the nice. Well kept, nice hotel. We did find some hairs in the towels, but overall was a good stay

Had to move rooms because kid ran around upstairs and I could not get any rest. 2nd room was ok. Friendly staff.

Got there said I had to pay for my room again when I already paid a week in advanced, asked for some extra pillows and were told no we don't allow customers to have extra.