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Comfort Suites Dover

2.5 out of 5.0

Recent guest reviews

The room, although clean, was not warm and welcoming. Much too contemporary for my taste. The greeting upon arrival was less than stellar and not at all professional. Customer service skills need much improvement. Would I return? Absolutely not, not when there are so many more welcoming alternatives.

The location is great. Easy on and off from Hwy 1. The room was comfortable and clean. The pillows are great !!! The staff were nice however a little tacky as there is a bench right next to the front entry way where they sit and smoke. Quests coming in for the night get to see and smell the smoke. This would never be allowed at a Hilton hotel.

I asked to switch my room because I inadvertently booked a 2 double bed room instead of a king room. The front desk worker said he would change my room but looked at the computer for a few seconds and said "I can't do it, just sleep in one bed one night and sleep in the other bed the next night"... how is this solving my problem? I have a king bed at home and wanted to sleep in a somewhat comparable bed. Instead of staying here for the two nights, I should have asked for a refund and went next door to Hilton.

The bedding was stained with makeup. Wasn't that many towels in the bathroom and the tv stop wou

The hotel did not meet my expectations. The things I did not like was that housekeeping did not do anything. The only thing they did was fix the bed. They did not clean the furniture, and did not put new cups or towels. The pool was very little and was only open to 8pm. The breakfast was not good. It was cold and there was limited sitting. There is no WIFI.

Ice machine and soda machine were out on our floor and there was no other soda machine in the whole hotel. Staff was not helpful and the room had a couple items left over from the previous guest. A hair band and a "special" hair on the wall of the shower. Needless to say I won't be back.

When checking into hotel, the person at the front desk was not very friendly. They were upset that I had animals even though they say they are pet friendly. She said they only have 6 rooms that ares pet friendly and they were not aware that I had pets. While checking in she said their policy is that the pets are not left alone in the room and they needed to be taken with me when I leave. I do not consider this very pet friendly. This was difficult as I was traveling alone and needed to get something to eat. I would never leave a pet alone got long, but the purpose of a pet friendly hotel in my mind this was not. I would not recommend this hotel of you are traveling with pets.

We had spent one night at Comfort Suites Dover. My only complaint stems from the bathroom. It was in dire need of a make over. It was clean but the fixtures were quite old and ugly. From the vanity to the tiles on the floor, every aspect of the bathroom was circa 1980.

Our hotel stay was fabulous, this was the 2nd time we stayed here, but this time was better than last year because they have done some work to the hotel since our last stay here, keep upgrading the hotel, but keep the prices where they are.

The staff was very friendly upon our check in .The hotel very clean and modern.Close to Colleges,mall and dover downs. The breakfast was surprising we are just use to the "regular" continential breakfast We were shocked to see hot items (sasuage,egg,and make a waffle bar) Wonderful stay and we are recommending the Comfort Suites to our friends.We will be back!

Staff was great Hotel was clean breakfast was good!

great value

We arrived shortly after 8 pm and the pool was closed so we watched TV. Fun. A swim in the morning would have been nice too. However, once again not opened, until after checkout time.

Front desk staff very pleasant & accommodating!

The room are very old and run down. I booked this place thinking that I could use the pool. The pool was closed.

I have good stay at the hotel I can to see some friend the location on time.I will be back.

I slept took a bath, I had a problem with my TV. a staff memmeber can up to my room try to fix it but was not successfull then gave me a discount on my room. This was the best room for the price I paid.

The desk staff was very friendly. Hotel not so clean. There was lots of stuff from the previous occupant left behind. Breakfast was not too great, but there is a great Bob Evans right in front.

1654 N Dupont Hwy Dover DE

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of Delaware State University, Comfort Suites Dover is within 3 miles (5 km) of Dover International Speedway. This 62-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Delaware State Capitol and Biggs Museum of American Art are also a short drive away.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9 AM.


Rooms

All 62 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 32-inch TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

Comfort Suites Dover features an outdoor pool, a children's pool, and a fitness center. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and a seasonal outdoor pool.

Room options

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Guest reviews for Comfort Suites Dover

Everyone (4) Couples (5) Family (4) Friends (3) Other (2)
2
Everyone

The room, although clean, was not warm and welcoming. Much too contemporary for my taste. The greeting upon arrival was less than stellar and not at all professional. Customer service skills need much improvement. Would I return? Absolutely not, not when there are so many more welcoming alternatives.

By on Apr 29, 2017

4

good location - nice staff

Everyone

The location is great. Easy on and off from Hwy 1. The room was comfortable and clean. The pillows are great !!! The staff were nice however a little tacky as there is a bench right next to the front entry way where they sit and smoke. Quests coming in for the night get to see and smell the smoke. This would never be allowed at a Hilton hotel.

By on Mar 13, 2017

3

disappointing

Everyone

I asked to switch my room because I inadvertently booked a 2 double bed room instead of a king room. The front desk worker said he would change my room but looked at the computer for a few seconds and said "I can't do it, just sleep in one bed one night and sleep in the other bed the next night"... how is this solving my problem? I have a king bed at home and wanted to sleep in a somewhat comparable bed. Instead of staying here for the two nights, I should have asked for a refund and went next door to Hilton.

By , from Dover, De on Jan 30, 2017

3

the staff was nice

Everyone

The bedding was stained with makeup. Wasn't that many towels in the bathroom and the tv stop wou

By , from dover de on Nov 6, 2016

2

an okay mini vacation

Couples

The hotel did not meet my expectations. The things I did not like was that housekeeping did not do anything. The only thing they did was fix the bed. They did not clean the furniture, and did not put new cups or towels. The pool was very little and was only open to 8pm. The breakfast was not good. It was cold and there was limited sitting. There is no WIFI.

By on Jul 7, 2015

1

multiple problems here

GetawayWithFriends

Ice machine and soda machine were out on our floor and there was no other soda machine in the whole hotel. Staff was not helpful and the room had a couple items left over from the previous guest. A hair band and a "special" hair on the wall of the shower. Needless to say I won't be back.

By on Apr 21, 2014

3

not very pet friendly

Singles

When checking into hotel, the person at the front desk was not very friendly. They were upset that I had animals even though they say they are pet friendly. She said they only have 6 rooms that ares pet friendly and they were not aware that I had pets. While checking in she said their policy is that the pets are not left alone in the room and they needed to be taken with me when I leave. I do not consider this very pet friendly. This was difficult as I was traveling alone and needed to get something to eat. I would never leave a pet alone got long, but the purpose of a pet friendly hotel in my mind this was not. I would not recommend this hotel of you are traveling with pets.

By on Oct 12, 2013

3

average hotel

Families

We had spent one night at Comfort Suites Dover. My only complaint stems from the bathroom. It was in dire need of a make over. It was clean but the fixtures were quite old and ugly. From the vanity to the tiles on the floor, every aspect of the bathroom was circa 1980.

By on Jul 7, 2013

3

memorial day weekend

Couples

Our hotel stay was fabulous, this was the 2nd time we stayed here, but this time was better than last year because they have done some work to the hotel since our last stay here, keep upgrading the hotel, but keep the prices where they are.

By on May 30, 2011

5

college softball weekend

Couples

The staff was very friendly upon our check in .The hotel very clean and modern.Close to Colleges,mall and dover downs. The breakfast was surprising we are just use to the "regular" continential breakfast We were shocked to see hot items (sasuage,egg,and make a waffle bar) Wonderful stay and we are recommending the Comfort Suites to our friends.We will be back!

By on Mar 21, 2011