Rude service front seat at night broken furniture
It was very clean and quiet in our suite. We loved it and would stay again if we needed to be in the area.
My only complaint with this property is that they fail to provide shampoo/conditioner to their customers. In the bathroom they did provide bars of soap as well as body lotion, no shampoo though.
Decent hotel, clean convenient, but our hvac unit was so noisy that it was difficult to sleep.
Nice spacious room. Even had a small dishwasher. Definitely worth it. Convenient to all attractions.
Walls in the rooms are very thin. We could hear the people walking on the top floor. A.C. unit was extremely loud and hard to use. We stayed there for 2 days. After the first day, when we came back to the room only the bed was made and the room was not cleaned thoroughly.
Overall pleasant experience. Great location to everything.
The bed was squeaking too much and was hard with bad bed springs.
This hotel is very quite and located not far from Dover Downs casino. Exercise room is open 24/7 and the pool is open from 5:00 am to 10:00 pm. It is easy to get a workout and swim in before 7:00. Breakfast was very good. Sausage was tasty and moist, Eggs were moist and well cooked. The other items were normal. The room had a full size apt. refrigerator, two burner stove, toaster, dish washer and a small sink. Great for families and longer stays then just a night or two.
I was disappointed with the cleaning of my room, I was in room 221 Nov 22 thru Nov 25th and who ever was suppose to clean the room was slack in doing so, dirty wash clothes were left and we had to and get wash clothes from front desk, water spots on the mirror never touched, water left in iron, there is more than changing a bed to cleaning the person responsible for that room should be addressed.
Really accommodating. The staff was friendly and location was perfect. Would love to make this an annual stop for race weekend !
Overall very good experiance. Good breakfast selection
Everything was great. The staff was very helpful. Good breakfast!!! That helped fuel me for my race.
Great staff and room was very spacious! The free breakfast was also very nice and they had food stocked throughout.
Front desk staff very friendly and helpful. Breakfast was fair at best.
it was ok for the rate. Sofa needed to be cleaned. Cups stains on the desk. Breakfast was ok at best
This room was perfect for 3 adults sharing a room. The breakfast also, was top notch. Everything fresh, and quite a variety of food. Yes, I would certainly recommend your hotels to friends who are traveling.
Good location clean hotel and friendly staff! I would stay again!
Was only in town for a night but felt staying here was a pleasure. The staff was incredibly friendly, the room was ready about 45 mins prior to check in and in perfect condition. Spacious rooms, cute kitchenette, comfortable bed and clean linens. The complimentary breakfast was plentiful as well - it got crowded but that was ok. This hotel was a much nicer experience than I've had in the past at other hotels for the same price.
MainStay Suites Dover places you within 2 miles (3 km) of Delaware State Capitol and The State House Museum. This 92-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free full breakfast.
The 92 rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are also standard.
MainStay Suites Dover features an indoor pool, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Rude service front seat at night broken furniture
It was very clean and quiet in our suite. We loved it and would stay again if we needed to be in the area.
My only complaint with this property is that they fail to provide shampoo/conditioner to their customers. In the bathroom they did provide bars of soap as well as body lotion, no shampoo though.
Thank you for the great feedback! We appreciate your business and hope you stay with us again soon!
Decent hotel, clean convenient, but our hvac unit was so noisy that it was difficult to sleep.
Nice spacious room. Even had a small dishwasher. Definitely worth it. Convenient to all attractions.
Thank you so much for your review. We are glad that you enjoyed your stay with us.
Walls in the rooms are very thin. We could hear the people walking on the top floor. A.C. unit was extremely loud and hard to use. We stayed there for 2 days. After the first day, when we came back to the room only the bed was made and the room was not cleaned thoroughly.
Overall pleasant experience. Great location to everything.
Thanks for the great review and for choosing us for your hotel needs. We appreciate your business!
The bed was squeaking too much and was hard with bad bed springs.
Thank you for taking the time to complete our survey and give us such positive reviews. We appreciate your business.
This hotel is very quite and located not far from Dover Downs casino. Exercise room is open 24/7 and the pool is open from 5:00 am to 10:00 pm. It is easy to get a workout and swim in before 7:00. Breakfast was very good. Sausage was tasty and moist, Eggs were moist and well cooked. The other items were normal. The room had a full size apt. refrigerator, two burner stove, toaster, dish washer and a small sink. Great for families and longer stays then just a night or two.
Thank you for such a great review of our hotel! We strive to provide all of our guests with a wonderful stay. We appreciate your business!
We apologize for failing to meet your expectations! Please feel free to contact me directly, if you would like to discuss this matter further.