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Dirty rooms and sheets have stains. No place in bathroom to put stuff...no vanity countertop. No tissues in the room. I was also told I would be emailed a receipt...not sure why I was not goven a receipt...but I was also never emailed the receipt as promised.
Hotel room was clean and stuff was friendly. They improving some room i guess since there was boxes in the hallways but didnt bother us at all. But glad they doing it since the room i was in need and upgrate too There are store near by. Good stay!
Seemed to be very understaffed. The few staff around were so harried and busy they were not helpful. The breakfast was to start at 6 am but when I went in at 6:05 almost everything was gone (hotel is right at the gate of a large Air Force base and it appeared every other guest were service members who were up and out early) and over the next 45 minutes was never replenished.
Basic accommodations. Close to McDonald’s and military base. Plain but functional. Staff was nice.
Hallways smelled of smoke - disgusting. Rooms need to be updated
I stayed here for one night. When we arrived the pool was green and not even two hours later, we saw people swimming in it. The room smelled strongly of cigarette smoke, the floors were sticky to walk on (including the CARPET), and the main lamp in the room didn't work. The AC was loud and the bed was extremely uncomfortable. I would never refer this hotel to anyone.
We got there late and got a smoking room...... Breakfast was your standard hotel continental breakfast.
Stayed for the Nascar Race. Great experience. Friendly staff, clean hotel, very accommodating. Let me check in early too which was awesome. Thank you Best Western Dover!
It was oooook. I felt like the outside leading up to the room was a bug infestation. Inside the room was clean and comfortable...breakfast was not all that great very minimal amount of things to choose from.
Room ok, breakfast passable when they weren't running out of things. Worse problem was at checkin there were 3 washcloths in bathroom and no hand towels or towels. Desk said there weren't any to have. At midnight we were given 2 towels. Same story for 2 days... Waiting at desk to ask for towels and hearing on the phone to others that there are no towels. Never again.
Hotel is good got the price. Go to Philadelphia without a car badly posibble.
Very helpful staff especially due to the fact that there was a fire in their parking lot the night I stayed. a good breakfast and my firest with a pancake maker.
Staff was very rude and the room was subpar, when I booked room it said there was a whirlpool bath but when we arrived there wasnt.
I have stayed at many Best Westerns but this one is one to avoid. It it in a locations that is hard to access and the accomadations and staff appear to be low average. I say appear because I have limited information about the actual room since my activity was limited to finding the hotel, meeting the front desk clerk and walking the common areas. I had a paid in full reservation but I was denied acess to the room because I arrived past midnight and the "Front Desk Associate" informed me she had done her night audit and I would have to pay for the next day. I told her all I needed to do was get 3/4 hours of sleep, eat the breakfast I paid for and I would be out before the 11 AM checkout. But I was refused a room...and they had been paid in full. Avoid this hotel!!!
Awesome family trip！I bring my family to visit this place and the price of it is reasonable. Just need take some time to go to beach and shopping mall.
Stopped here on our way to ocean city, md. Nothing fancy about this place but in the end if it's clean, it's a winner in my book. We got the king size room with jacuzzi. Those can't be easy to clean but they did a great job. Decent breakfast, even hot eggs & sausage. If it would have had an elevator it would have gotten a higher score. Fortunately we didn't have much for luggage.
Stayed 1 night, probably would do the same again. Great breakfast provided, waffle station, eggs (eh), cereals, muffins, coffee, juices.
The room hadn't been cleaned particularly well and the halls smelled of cigarette smoke. The location is good and the room comfortable enough and well equipped.
WILL USE AGAIN, ROOM WAS A GOOD SIZE, PIZZA PLACE WAS GREAT
Needed an affordable place to stay in Dover for just one night. My expectations were not high. Just a non smoking room to unwind and get some sleep. Thought I could put up with anything for one night. ... Staff was pleasant. Fitness room was a joke. Continental breakfast was below average, but tolerable, if healthy eating is not a priority. Room was quiet and clean. Ventilation system was horrible! My non-smoking room was full of smoke every time someone somewhere lit up. Odor was so strong it repeatedly woke us up! Between the smoke and the deodorizors used by housekeeping, ended up with migraine and a very disappointing stay. By the way, one of the wash cloths in the bathroom was filthy. Had been used, then re folded and put back with the clean towels. It was even still damp from previous use. If you must be close to Dover AFB, and you are a smoker, and you get a really good deal, try this motel.
Best Western Galaxy Inn places you within a few miles (5 km) of Wesley College Dover Air Force Base Campus and The State House Museum. This 63-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
Best Western Galaxy Inn's 63 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Other standard amenities include free local calls, hair dryers, and safes.
Guests of Best Western Galaxy Inn have access to an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and free newspapers.