Skip to main content
Beginning of main content

Best Western Galaxy Inn

2.5 out of 5.0

Recent guest reviews

We got there late and got a smoking room...... Breakfast was your standard hotel continental breakfast.

Stayed for the Nascar Race. Great experience. Friendly staff, clean hotel, very accommodating. Let me check in early too which was awesome. Thank you Best Western Dover!

It was oooook. I felt like the outside leading up to the room was a bug infestation. Inside the room was clean and comfortable...breakfast was not all that great very minimal amount of things to choose from.

Room ok, breakfast passable when they weren't running out of things. Worse problem was at checkin there were 3 washcloths in bathroom and no hand towels or towels. Desk said there weren't any to have. At midnight we were given 2 towels. Same story for 2 days... Waiting at desk to ask for towels and hearing on the phone to others that there are no towels. Never again.

Hotel is good got the price. Go to Philadelphia without a car badly posibble.

Very helpful staff especially due to the fact that there was a fire in their parking lot the night I stayed. a good breakfast and my firest with a pancake maker.

Staff was very rude and the room was subpar, when I booked room it said there was a whirlpool bath but when we arrived there wasnt.

I have stayed at many Best Westerns but this one is one to avoid. It it in a locations that is hard to access and the accomadations and staff appear to be low average. I say appear because I have limited information about the actual room since my activity was limited to finding the hotel, meeting the front desk clerk and walking the common areas. I had a paid in full reservation but I was denied acess to the room because I arrived past midnight and the "Front Desk Associate" informed me she had done her night audit and I would have to pay for the next day. I told her all I needed to do was get 3/4 hours of sleep, eat the breakfast I paid for and I would be out before the 11 AM checkout. But I was refused a room...and they had been paid in full. Avoid this hotel!!!

Awesome family trip!I bring my family to visit this place and the price of it is reasonable. Just need take some time to go to beach and shopping mall.

Stopped here on our way to ocean city, md. Nothing fancy about this place but in the end if it's clean, it's a winner in my book. We got the king size room with jacuzzi. Those can't be easy to clean but they did a great job. Decent breakfast, even hot eggs & sausage. If it would have had an elevator it would have gotten a higher score. Fortunately we didn't have much for luggage.

Stayed 1 night, probably would do the same again. Great breakfast provided, waffle station, eggs (eh), cereals, muffins, coffee, juices.

The room hadn't been cleaned particularly well and the halls smelled of cigarette smoke. The location is good and the room comfortable enough and well equipped.

WILL USE AGAIN, ROOM WAS A GOOD SIZE, PIZZA PLACE WAS GREAT

Needed an affordable place to stay in Dover for just one night. My expectations were not high. Just a non smoking room to unwind and get some sleep. Thought I could put up with anything for one night. ... Staff was pleasant. Fitness room was a joke. Continental breakfast was below average, but tolerable, if healthy eating is not a priority. Room was quiet and clean. Ventilation system was horrible! My non-smoking room was full of smoke every time someone somewhere lit up. Odor was so strong it repeatedly woke us up! Between the smoke and the deodorizors used by housekeeping, ended up with migraine and a very disappointing stay. By the way, one of the wash cloths in the bathroom was filthy. Had been used, then re folded and put back with the clean towels. It was even still damp from previous use. If you must be close to Dover AFB, and you are a smoker, and you get a really good deal, try this motel.

Staff is very friendly and courteous. The rooms are nice and clean and the pizza place nearby is really good.

The hotel was full and the front desk was hopping, but staff still took the time to be courteous and helpful at check in. Check out was quick and easy. Housekeeping staff were also nice.

Clean, comfy, friendly and a darn good breakfast...all for $83 :)

Samanth was very rude as a gsa- guest service agent after i brought a dissatisfaction i had with the room. She wasnt willing to assist or call a manager no sincere sympathy at all for what i was experiencing, not willing to refund the money even after being paid by the third party company i used to make the reservation.

On checking in on june 26th 14, gsa was not warm just did the check-in process and didnt even give directions of where room was at or explain the amenities. . That evening returning to the hotel tk find a blackbug under the stained mattress brought it to Samantha she was lacks in her empathy didnt help further assust me there where no other rooms. Ask for supervisor number to get my refund unwilling to help said: I know what she would say so am not going to call her its not a emergency. As providing service u go abive & beyond fir yoyr guest she must have not got the memo. "

Our reason for staying at the hotel was that we planned a last minute beach trip, and this hotel in Dover, DE was the closest hotel to the beach that wasn't booked solid. It was a little less than an hour away from Rehoboth Beach, DE which suited us just fine. The exterior of the hotel isn't the most inviting, but the room was perfectly clean, the bed was very comfortable, and the staff were friendly. The continental breakfast was excellent. As a bonus of being in Dover, we went to Dover Downs Casino in the evening (we are cheap, and only played penny slot machines fyi), but it was fun. Note that the hotel is right off of the highway (DE route 1) which was a plus for us, but may not be for you depending on your situation.

Room options

Standard Room, 1 King Bed, Smoking, Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Smoking, Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Galaxy Inn

Everyone (5) Couples (18) Business (5) Family (12) Other (8) Friends (4)
3

ok for just one night.

Everyone

We got there late and got a smoking room...... Breakfast was your standard hotel continental breakfast.

By on Aug 23, 2017

5

great place in dover

Everyone

Stayed for the Nascar Race. Great experience. Friendly staff, clean hotel, very accommodating. Let me check in early too which was awesome. Thank you Best Western Dover!

By on Oct 3, 2016

3

close to the casino as well as other restaurants.

Everyone

It was oooook. I felt like the outside leading up to the room was a bug infestation. Inside the room was clean and comfortable...breakfast was not all that great very minimal amount of things to choose from.

By , from Washington, DC on Aug 29, 2016

1

no towels

Everyone

Room ok, breakfast passable when they weren't running out of things. Worse problem was at checkin there were 3 washcloths in bathroom and no hand towels or towels. Desk said there weren't any to have. At midnight we were given 2 towels. Same story for 2 days... Waiting at desk to ask for towels and hearing on the phone to others that there are no towels. Never again.

By , from Ky on Aug 2, 2016

4
Everyone

Hotel is good got the price. Go to Philadelphia without a car badly posibble.

By on Jun 29, 2016

5

family relocation trip

Couples

Very helpful staff especially due to the fact that there was a fire in their parking lot the night I stayed. a good breakfast and my firest with a pancake maker.

By on Oct 22, 2015

3

stayed here for cheestoberfest

Couples

Staff was very rude and the room was subpar, when I booked room it said there was a whirlpool bath but when we arrived there wasnt.

By on Oct 22, 2015

1

avoid this hotel

BusinessTravelers

I have stayed at many Best Westerns but this one is one to avoid. It it in a locations that is hard to access and the accomadations and staff appear to be low average. I say appear because I have limited information about the actual room since my activity was limited to finding the hotel, meeting the front desk clerk and walking the common areas. I had a paid in full reservation but I was denied acess to the room because I arrived past midnight and the "Front Desk Associate" informed me she had done her night audit and I would have to pay for the next day. I told her all I needed to do was get 3/4 hours of sleep, eat the breakfast I paid for and I would be out before the 11 AM checkout. But I was refused a room...and they had been paid in full. Avoid this hotel!!!

By on Mar 23, 2015

4

awesome family trip!

Families

Awesome family trip!I bring my family to visit this place and the price of it is reasonable. Just need take some time to go to beach and shopping mall.

By on Jan 18, 2015

4

clean & comfortable

Couples

Stopped here on our way to ocean city, md. Nothing fancy about this place but in the end if it's clean, it's a winner in my book. We got the king size room with jacuzzi. Those can't be easy to clean but they did a great job. Decent breakfast, even hot eggs & sausage. If it would have had an elevator it would have gotten a higher score. Fortunately we didn't have much for luggage.

By on Sep 23, 2014