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Recent guest reviews

Feel the value for my stay at your property was terrible and dare I say not up to Quality Inn's normal standard! Quite frankly I also feel I should be in line for a refund or at the very least a credit for a future stay at another location. When I see Quality Inn I think/thought "quality." Not in this case!

I was severely disappointed as I have medical concerns and I had chosen that location as it indicated that breakfast was available. Well, what was available for breakfast was extremely limited and the hours that it was available was not posted nor shared. I had to delay the time to take my medications this created an undue hardship for myself and the rate for the one night stay was too high to not have a decent if limited breakfast. Will not be recommending this location

There was a minor problem with the toilet, the flapper needed replacement. We reported it the first morning, but their maintenance person was either off or unable to take care of the problem before we left three days later. Also, the orange juice in the morning seemed to be diluted too much. Other than that, the staff was very helpful with dining suggestions, etc. All the staff seemed very friendly.

There were stains on the blankets and mattress cover.

*

The toilet flushing was

Bathroom was nasty, mold around the bathtub. The room was not that clean. No toilet paper in the room when we checked and and had to go down to the lobby to get it. The room card stopped working and had to get it reprogramed. Only had little packages of cookies for the continental breakfast

Cleanliness of the bathroom, caulk was. off colored

Excellent breakfast ...room clean parking was convient

Adequate hotel. Nothing out of the ordinary. Accommodating staff and good customer service

Great upgrade from other local hotels. Reasonably priced, nice accommodations.

Paid $110/night and there was gum ground into the carpet, the wall air conditioner was loud due to shaking, towels were cheap and scratchy. The continental breakfast was open till 9:30 and at 9:20 a lady came out and announced that breakfast would be closing in ten mins, then in 5, then when it closed. A family with kids came up at 9:35 and before everything was put away the lady refused to let them even grab stuff that was still sitting out. I’d expect all this from a hotel I paid $70/night for - but at $110 let’s have it be a little less trashy. Spend a little more and stay in Dover.

Nice staff! Very understanding and polite. Made me feel very comfortable during my stay! I would definitely stay here again 😊

Rude staff, dirty rooms, over priced. Find another hotel, there are plenty close by.

The bathroom in my first room was very dirty. The hotel moved me to another room that was not much cleaner. I ended up buying and using Clorox wipes rather than be moved again to another dirty room. The rooms looked as if only the beds were made and the towels exchanged.

Everything went very well, encountered no problems.C

Hotel was fine, comfortable setting, good location.

Stadium St, Gateway North Plaza Smyrna DE

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located 2.2 mi (3.6 km) from Bayhealth Emergency Center - Smyrna, Quality Inn is within a 10-minute drive of Delaware State Police Museum and Education Center. This 70-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free self-serve breakfast, served each morning from 6:30 AM to 9:30 AM. Savor a meal from the comfort of your room with room service.


Rooms

The 70 rooms are air-conditioned and have an array of amenities, including coffee makers, phones, and ironing boards. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include desks and wardrobes or closets.


Property features

Quality Inn features a gym, free WiFi in public areas, and a meeting room. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, express check-in, and express check-out.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn

Everyone (15) Couples (13) Business (4) Family (12) Other (2) Friends (2)
1
Family

Feel the value for my stay at your property was terrible and dare I say not up to Quality Inn's normal standard! Quite frankly I also feel I should be in line for a refund or at the very least a credit for a future stay at another location. When I see Quality Inn I think/thought "quality." Not in this case!

By on Nov 12, 2021

2
Family

I was severely disappointed as I have medical concerns and I had chosen that location as it indicated that breakfast was available. Well, what was available for breakfast was extremely limited and the hours that it was available was not posted nor shared. I had to delay the time to take my medications this created an undue hardship for myself and the rate for the one night stay was too high to not have a decent if limited breakfast. Will not be recommending this location

By on Oct 12, 2021

4
Family

There was a minor problem with the toilet, the flapper needed replacement. We reported it the first morning, but their maintenance person was either off or unable to take care of the problem before we left three days later. Also, the orange juice in the morning seemed to be diluted too much. Other than that, the staff was very helpful with dining suggestions, etc. All the staff seemed very friendly.

By on Jul 30, 2021

3
Family

There were stains on the blankets and mattress cover.

By on Jul 5, 2021

5
Partner Couples

*

By on Jun 18, 2021

2
Everyone

By on Apr 23, 2021

2
Everyone

The toilet flushing was

By on Apr 19, 2021

2
Family with small children

Bathroom was nasty, mold around the bathtub. The room was not that clean. No toilet paper in the room when we checked and and had to go down to the lobby to get it. The room card stopped working and had to get it reprogramed. Only had little packages of cookies for the continental breakfast

By , from Clayton delaware on Jan 1, 2021

3
Partner Couples Family

Cleanliness of the bathroom, caulk was. off colored

By on Oct 17, 2020

5
Everyone

By on Mar 4, 2020

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