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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel with a health club and a sauna

Choose dates to view prices

Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Lobby
Indoor spa tub
Exterior
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar

Explore the area

View in a map
Southernhay East, Exeter, England, EX1 1QF
  • Place, Exeter's Historic Quayside
    ‪1 min walk‬
  • Place, Exeter Cathedral
    ‪5 min walk‬
  • Place, University of Exeter
    ‪20 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Exeter

Mercure Exeter Southgate Hotel places you next to City Wall and within a 5-minute walk of Exeter's Historic Quayside. This 156-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.1 miles
  • Spacex - 5 min walk - 0.3 miles
  • Exeter Cathedral - 5 min walk - 0.3 miles
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.6 miles
  • University of Exeter - 20 min walk - 1.1 miles

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪The Hourglass - ‬5 min walk
  • ‪Namaste Exeter - ‬6 min walk
  • ‪Mangos - ‬6 min walk
  • ‪Mercure Lounge - ‬1 min walk

About this property

Mercure Exeter Southgate Hotel

Family-friendly hotel with a health club and a sauna
Guests staying at Mercure Exeter Southgate Hotel enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 16.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and laptop-compatible safes are also available. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool.

Similar properties

Interior detail
Exeter Rougemont hotel by Sunday
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.0 out of 10, Very Good, 1,019 reviews
$74 nightly
The price is $89
Nov 2 - Nov 3
Total with taxes and fees
Exeter Rougemont hotel by Sunday

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 151 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Is a free cancellation option available at Mercure Exeter Southgate Hotel?

Mercure Exeter Southgate Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on Nov 16, 2025 start from $97.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Exeter Southgate Hotel?

This hotel is located in Exeter, just steps from Exeter's Historic Quayside and City Wall, and within a short walk of Spacex. You'll also find Rougemont Castle and Barnfield Theatre less than a mile away.

Is there parking available at Mercure Exeter Southgate Hotel?

Yes, parking is offered for GBP 16.00 per night.

Does Mercure Exeter Southgate Hotel feature a casino at the property?

No, Mercure Exeter Southgate Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Exeter Southgate Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Mercure Exeter Southgate Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does Mercure Exeter Southgate Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Exeter Southgate Hotel have a restaurant with a breakfast menu?

Yes, Mercure Exeter Southgate Hotel serves an English breakfast for a surcharge each morning at Gate House Restaurant.

Does Mercure Exeter Southgate Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mercure Exeter Southgate Hotel for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Exeter Southgate Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Exeter Southgate Hotel?

The closest major airport to Mercure Exeter Southgate Hotel is Exeter (EXT-Exeter Intl.), which is 5.6 mi away (17 minutes by car).

Can I book a room with a balcony at Mercure Exeter Southgate Hotel?

No, there aren't any guestrooms with balconies at Mercure Exeter Southgate Hotel.

Does Mercure Exeter Southgate Hotel offer wedding services?

Take advantage of the wedding venue at Mercure Exeter Southgate Hotel if you plan to say "I do" during your trip.

Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 388 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. All reception and bar staff really helpful. Room changed instantly when I discovered A Con not working. Bar staff went above and beyond to be helpful. Room v good comfortable bed and lovely bathroom. My second visit at this hotel will use it again.
Stayed 1 night in Jul 2025

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2025

6/10 Okay

peter

Business traveler
Liked: Cleanliness, staff & service

Great hotel but air con issues left me hot.

Stayed here before and previously had issues with the air conditioning which again on this trip was broken leading to an uncomfortable nights sleep. Otherwise love this hotel, great pool, breakfast and service. Staff apologised and offered free drink etc but being able to sleep in a cool room is an essential for me so would make me think twice about booking again.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good staff.

After my bad experience at my previous hotel the night before the lady on reception was a pleasure and credit to the hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Mr

Liked: Staff & service
No air on mmmmm
Stayed 4 nights in Jul 2025

8/10 Good

SARAH

Traveled with family
Liked: Staff & service

Comfortable but needs updating

Hotel lovely. Room needs new carpet etc. electric points on wall were not fully secured. Air con not working but given free parking as a sweetener. Telephone in room not working so unable to call reception . Had to use my mobile to ring through to reception - twice…… as my request was not followed up first time so rang again after an hour of waiting. … . Request was for more tea bags as only one everyday tea bag in room- for two of us. Only 4 small milk pots to make tea in morning. But …. We were staying for my daughter’s graduation and the note & chocolates left in the room for her were a lovely touch.
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Traveled with partner
Liked: Staff & service, property conditions & facilities
Air conditioning wasn’t working but the staff made every effort to keep us comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heatwave stay

I checked in on an incredibly hot day when the air conditioning wasn't working as it should. The lady at reception moved my room without being asked to make sure the room I was checked into had air con. When I got to my room, it had clearly been prepared with the heat in mind - the curtains were closed against the direct sunlight and a fan was running - the room was lovely and cool, a nice reprieve from the heat outside. Staff are polite and incredibly helpful.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Richard, Stockbridge

Liked: Cleanliness, staff & service
Leaking toilet and faulty air conditioning
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stephen, BRUGES

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good VFM spacious Mercure, easy on site parking and terrific bar/dining options, good spa. A hidden gem.
Stayed 1 night in Jul 2025

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, property conditions & facilities
One of the nic
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Disliked: Amenities
Stayed 2 nights in Jul 2025

8/10 Good

Matt

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely 1 night stay great staff and friendly hotel. Needs a lick of paint though
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good friendly hotel ideal situated.

Really friendly staff from the reception to anyone you speak to.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room and service
Stayed 1 night in Jun 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms are very dated and tired
Stayed 1 night in Jun 2025

6/10 Okay

Gillian

Have stayed at this hotel for many years - I visit Exeter several times a year to visit relatives - it seems to me to be in need of a little updating. I believe staff numbers (particularly in the dining room have been cut down. It is situated in a most convenient location and is very adequate for a stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Alistair

Stayed 1 night in Jun 2025

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Great location for the city
Stayed 2 nights in Jun 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxing & a few minutes walk from all the shops. Spacious bathroom & really comfortable bed
Stayed 2 nights in Jun 2025