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Mercure Exeter Southgate Hotel

4.0 out of 5.0

Recent guest reviews

We visit East Devon regularly during the year and Exeter itself once or twice a year and when in Exeter this is the hotel we always choose. So, with a smashing Bank Holiday weekend promised by the various weather forecasters , we took our chance and booked a last minute, fairly cheap deal. Having spent a glorious day on the beach at Seaton we arrived to find we had been allocated a Priviledge room which was very kind. As usual, everything was of a good standard. The welcome was excellent, the room clean and tidy, decent bathroom with walk in shower which is especially good for me. We didn't eat breakfast or use the bar on this occasion as we were out enjoying the beautiful weather as soon as we could so I can't comment on them but they have always been fine in the past. Definitely a hotel worth recommending in my view and if your look out for deals you can try it at a reasonable price!! We will return again as always!!

Very comfortable stay. The staff were excellent, and the food very good indeed. The sauna/swimming pool/jaccuzi/gym were all very good, and in good working order. The hotel location is ideal for exploring Exeter. Also, within walking distance of Exeter Central station. Would highly recommend taking at least one of the Red Coat tours of Exeter, which start at the Cathedral. :-)

Have stayed here many times. This time around found the room and especially the bed too small, I know for previous visits we had a bigger bed. this was a "privilege" room. Location is perfect for the city centre, free wifi works well, parking is £12 which I really object to. How many visitors would they get if they didn't arrive by car. Parking should be included in the room rate. WiFi was free and worked reasonably well

Nice welcome. Nice swim and sauna. Lovely room upgrade on arrival. Very central location. Nice bar. Great coffee machine in the room. Clean and relaxed atmosphere. Tasteful decor. Nice shower and everything we need in our room.

Booked 3 nights to explore the city and watch rugby. Good sized rooms and bathroom with very large and powerful shower. Quiet and effective air con. Breakfast good though a bit limited and they ran out of eggs on the busy mornings. Pillows were on the hard side though the bed itself was comfy. A few minutes from the centre and the Quay area

Comfortable lodgings and a nice full breakfast offered. Also, nice quiet side street location overlooking a park and easy walking distance to Exeter Cathedral. Many local restaurants nearby if you want to dine out.

Smallish but perfectly formed room with comfy bed, windows that open(!) and a good quality bathroom. Very friendly & helpful staff but there seemed to be some confusion at breakfast which led to delays in replenishment at the buffet station, even though it was not busy. The gym & pool are a welcome addition are a good size & are very clean.

Thoroughly enjoyed the Mercure! Great bed, very clean and the bathroom was a big improvement over the others on this trip .All the staff were so helpful and friendly it was a pleasure to see them each morning. Food was great and served in a lovely atmosphere. Would love to visit this hotel again and recommend it to anyone wanting to stay in Exeter.

I came here for work for a few nights and really enjoyed my stay. I stayed in a normal room which was pretty spacious and comfortable. I slept well in the bed, had an okay view from my room and the staff were very friendly and helpful. I used the gym every night which was great because I don’t normally get to stay in hotels with decent gyms in them. It wasn’t the biggest gym but it had a lot in it for the space. I didn’t bring any swimming consumes but the pool looked great. The food in the restaurant was great. I had the fish and chips, macaroni cheese and the duck which was lovely. The waitresses were extremely friendly and very professional which is always a great thing to see in hotels. It’s very close to the town and you can explore all of the culture around which is very near to the hotel. Overall a great stay while away for work and I was very relaxed and refreshed during my time there. Would recommend.

Really enjoyed our stay at this hotel. I arrived early so asked to store my bag in the hotel whilst I went shopping and the friendly receptionist actually checked to see if I could check in early. Nothing seemed any bother. Our room was a little dark but was clean and comfortable. Breakfast the next day was nice but I would say the only negative was that the staff in the breakfast area seemed a little grumpy and not too welcoming. No offer of any tea for my late colleagues. Left me feeling a little uncomfortable. The pool and gym were a little busy but my son enjoyed his swim. Would definitely come back again.

Southernhay East Exeter England

Hotel highlights

  • Walking distance to Spacex
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Mercure Exeter Southgate Hotel places you within a 10-minute stroll of Spacex and St Martin's Church. This 4-star hotel has 156 guestrooms and offers an indoor pool, free in-room WiFi, and a health club. Centrally located in Exeter, the hotel is also a short walk from Exeter Cathedral and 21 The Mint.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.


All 156 recently renovated rooms feature coffee makers, phones, and ironing boards. Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers and free toiletries. Desks are also available.

Property features

Guests of Mercure Exeter Southgate Hotel have access to an indoor pool, a health club, and a spa tub. Self parking is available for GBP 12.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and 8 meeting rooms.

Room options

Privilege, Room

Full 1 | Sleeps 2

Classic Room (Classic)

Full 1 | Sleeps 4

Standard Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 2185 reviews