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Mercure Exeter Southgate Hotel

4.0 star property

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Photo gallery for Mercure Exeter Southgate Hotel

Bar (on property)
Indoor wedding
Interior
Miscellaneous
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

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Southernhay East, Exeter, England, EX1 1QF
  • Place, Exeter's Historic Quayside
    ‪1 min walk‬
  • Place, Exeter Cathedral
    ‪5 min walk‬
  • Place, University of Exeter
    ‪16 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Exeter

Exeter's Historic Quayside is within a 5-minute walk of Mercure Exeter Southgate Hotel while other popular sites like Exeter Cathedral are within a 15-minute stroll. This 156-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.1 miles
  • Princesshay - 5 min walk - 0.3 miles
  • Exeter Cathedral - 5 min walk - 0.3 miles
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.6 miles
  • University of Exeter - 16 min walk - 0.9 miles

Getting around

  • Exeter Central Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 25 min drive

Restaurants

  • ‪The Prospect Inn - ‬5 min walk
  • ‪Samuel Jones - ‬7 min walk
  • ‪The White Hart Inn - ‬3 min walk
  • ‪The Hourglass - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Mercure Exeter Southgate Hotel

Guests staying at Mercure Exeter Southgate Hotel enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 16.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and laptop-compatible safes are also available. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 151 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Is a free cancellation option available at Mercure Exeter Southgate Hotel?

Mercure Exeter Southgate Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on Jun 21, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Exeter Southgate Hotel?

This hotel is located in Exeter, just steps from Exeter's Historic Quayside and City Wall, and within a short walk of Princesshay. You'll also find Exeter Phoenix Centre and Barnfield Theatre less than a mile away.

Is parking available on site at Mercure Exeter Southgate Hotel?

Yes, parking is offered for GBP 16 per night.

Does Mercure Exeter Southgate Hotel feature a casino at the property?

No, Mercure Exeter Southgate Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Exeter Southgate Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Mercure Exeter Southgate Hotel?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Does Mercure Exeter Southgate Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Mercure Exeter Southgate Hotel have a restaurant with a breakfast menu?

Yes, Mercure Exeter Southgate Hotel serves an English breakfast for a surcharge each morning at Gate House Restaurant.

Does Mercure Exeter Southgate Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mercure Exeter Southgate Hotel for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Mercure Exeter Southgate Hotel have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Mercure Exeter Southgate Hotel?

The closest major airport to Mercure Exeter Southgate Hotel is Exeter (EXT-Exeter Intl.), which is 11 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Mercure Exeter Southgate Hotel?

No, there aren't any guestrooms at Mercure Exeter Southgate Hotel that offer a balcony.

Does Mercure Exeter Southgate Hotel offer wedding services?

Take advantage of the wedding venue at Mercure Exeter Southgate Hotel if you plan to say "I do" during your trip.

Mercure Exeter Southgate Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Great hotel and very accommodating.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean room, Good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great staff, good location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities
Such a lovely place to stay, only downside was the cost of the car park.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, amazing location and spa.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Weep maintained spacious rooms. The hotel staff were very welcoming and breakfast was first class.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful, tidy and clean, room was a little tired and the mattress wasn’t that comfortable but overall good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities
Fantastic stay! Great staff! Room lovely. The comfiest bed ever. Great pool facilities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms, comfortable bed, good pool, delicious bottomless breakfast. Staff very helpful and courteous.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service lovely comfortable room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Very comfortable would recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Excellent room. Great location for exploring the city.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities
The staff were courteous and helpful, the room was clean and tidy, overall the stay was satisfactory.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room . Friendly staff ! Dogs welcome
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
The breakfast was excellent, plenty of choice, staff were polite & very efficient.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Nice, reasonably priced hotel in the centre of Exeter, just a few minutes' walk from the Quay and the Cathedral. Room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Room was great and breakfast very good. Pool and sports facilities were excellent, however the sauna floor was wet and slippery. I slipped and fell and have pulled a muscle in my back.!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic well laced stylish hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jackalyn

Liked: Cleanliness, staff & service, amenities
Great room, Superbe staff from start to finish.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Ai-Linh

Liked: Staff & service
It was generally a lovely stay but there was a funny smell in the pool area and also in the morning in the bedroom there was a odd smell of sewage. TV is very old and dated but otherwise general facilities were fine and the location was good.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service, amenities
The room (1) was noisy. We could hear the guests next door showering. And the plumbing in our room also needed looking at as every time we flushed the loo or showered the pipe work would be noisy. We reported it. Breakfast buffet was great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

BALANCE FOR BUSINESS LIMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Helpful staff at all times - Lovely rooms and an excellent location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified

6/10 Okay

Wendy

Liked: Amenities
Disliked: Property conditions & facilities
Stayed one night in Exeter . Room was average. The bedroom carpet had a lot of stains on it ( kept shoes on ) Used the pool which was great but the woman’s showers had black mould on the ceiling above the showers and around the pipe going up into the ceiling inside the shower which was a bit off putting . Staff were polite and helpful . Disappointing I wouldn't rate it as 4 star. For one night it was doable .
Stayed 1 night in Feb 2026

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