I did not like the unfriendly "male" staff member at the front desk. I cannot understand why people get into the customer service field but dont want to provide good customer service. I booked a 2 bedroom with a balcony. What i got was a filthy room and no balcony. I was moved to another room, but still no balcony and not the cleanest. I've stayed here numerous times before but I have seen the decline. I spent almost $600 for the weekend and feel robbed.
I loved this place so much the sliding door for privacy from the living room the kitchen with everything already there it was so cute like a one bedroom apartment
Hotel was clean bed was so uncomfortable couldnt sleep room had a fire place which is why we choose the room andbit didnt work 😢
Nothing much to express. Just getting room for the night
Room was beautiful however the bed was broken at the head. They did move me to anothe room though.
The stay was great. Room service was on their job and the staff was pleasant.
good location, right near the 696 and seemed to have good dining/shopping options nearby. A little put off by the rundown state of the exterior, which is rare for a Marriott but it wasn't terrible. Breakfast area was EXTREMELY crowded, so don't stay based on the typical Marriott breakfast.
I love it. Very spacious and every one enjoyed their self.
THIS HOTEL WAS BY FAR THE BEST I HAVE EVER STAYED IN WE HAD SO MUCH FUN IT WAS LIKE AMAZING THE BED WAS SO SOFT I WOULD LIKE ONE AT MY HOUSE LOL OVERALL A GREAT PLACE TO STAY NICE N QUIET AND FRIEND WILL B BK FOR SURE
Unfortunately we stayed during hotel construction. The first day we experienced very noisy drilling, but the manager changed our room and we were very satisfied with our stay.
Could not ask for a better location. Close to family and friends. Free wifi and internet hookups. Will stay from now on.
When we travel with our child we need separate rooms so she can go to bed earlier than we do. The suite with doors that close between the bedroom and sitting room is ideal. And our daughter loves having her own TV with her own remote control. The extra elbow room that comes with a suite comes in handy, too, when you are trying to negotiate three people with six suitcases in the morning.
Sonesta ES Suites Detroit Warren places you within 2 miles (3 km) of Ascension Macomb-Oakland Hospital and St. John Macomb - Oakland Hospital - Macomb Center. This 3-star hotel welcomes guests with 132 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.
All 132 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Other standard amenities include coffee makers, free local calls, and ironing boards.
At Sonesta ES Suites Detroit Warren, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a free grocery shopping service.
I did not like the unfriendly "male" staff member at the front desk. I cannot understand why people get into the customer service field but dont want to provide good customer service. I booked a 2 bedroom with a balcony. What i got was a filthy room and no balcony. I was moved to another room, but still no balcony and not the cleanest. I've stayed here numerous times before but I have seen the decline. I spent almost $600 for the weekend and feel robbed.
I loved this place so much the sliding door for privacy from the living room the kitchen with everything already there it was so cute like a one bedroom apartment
Hotel was clean bed was so uncomfortable couldnt sleep room had a fire place which is why we choose the room andbit didnt work 😢
Nothing much to express. Just getting room for the night
Room was beautiful however the bed was broken at the head. They did move me to anothe room though.
The stay was great. Room service was on their job and the staff was pleasant.
good location, right near the 696 and seemed to have good dining/shopping options nearby. A little put off by the rundown state of the exterior, which is rare for a Marriott but it wasn't terrible. Breakfast area was EXTREMELY crowded, so don't stay based on the typical Marriott breakfast.
I love it. Very spacious and every one enjoyed their self.
We are so sorry you had an issue with the bed. We ensured that the engineering department took care of this right away. Hope to see you again soon.