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Recent guest reviews

Was told hadroom when arrived nothing was available?snd guy was very unpleasant

The room was very clean, and the staff were very kind and helpful.

People were friendly and very helpful. The breakfast was great if I needed something I received fast service.

The walls are so thin. You can hear the next door neighbor conversation very clearly. Guest were loud. The cleaning crew were very loud. People were constantly slamming their door. I was miserable the whole time I stayed. I would not recommend this hotel to anyone.

Location of room was way far from entrance if hotel and being a female traveling alone, it was a little concerning

Hotel house keeping was rude. I brought some food to room and she saw me and purposely said “guest shouldn’t be allowed to bring food to their rooms” outload to the other cleaning lady. She made sure I heard that just because someone else made a mess in their rooms.

Old towels, smelly carpet and t]strong odor in the upstairs lobby.

Staff was friendly on check in. Room clean, slightly dated. Bathroom sink drained slowly.

One of the cleanest hotels and best breakfasts we have had at any hotel. Staff was very friendly.

Free breakfast- lots of options. Dirty carpet in the room. Hair found on pillow. No refridgerator. No separate closet room. Limited toiletries. Free parking. Cable tv.

No complaints. Room was very clean and comfortable. Only stood for one night but I would definitely stay there again.

It was great! Sorry, I'm squeezing this in for you and don't have time to sit and think of more. It was great, what more should you ask for.

We did have a great time every one make us feel as at home and with family we do enjoy every thing and we will do that agine

The room was good, it was clean. But it had an odor, I wasn't sure if it was air freshener or something to cover the scent of smoke. The room had a faint smell of smoke under the air freshener, that smell is never completely gone once in the room, fabrics, and carpet. My wife also noticed and mentioned it when she arrived at the room.

Had my parents and family in town and set them up here. They enjoyed their stay and said they would stay again.

I was looking for a clean, inexpensive, no-frills place to stay for just one night and that's what I got. The front desk staff was extremely friendly and helpful, greatly exceeding expectations. The only down side is that there isn't much late-night food available within walking distance other than Tim Horton's. Otherwise, HI Express never disappoints.

After check in at room, AC unit heat stop working, have to move to another room. Great Customer Service, very clean room. Breakfast was ok, but breakfast room was cool, need better heating.

E 11 Mile Rd Warren MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Holiday Inn Express Detroit-Warren places you within a 15-minute drive of popular attractions such as Royal Oak Music Theatre and Detroit Zoo. This 3-star hotel has 123 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Holiday Inn Express Detroit-Warren's 123 rooms are air-conditioned and provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and TVs with satellite channels and pay movies. Other standard amenities include hair dryers, ironing boards, and desks.


Property features

Holiday Inn Express Detroit-Warren features free WiFi in public areas, conference space, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free newspapers and laundry facilities.

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

2 Double Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 5

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

2 Double Beds | Sleeps 5

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

2 Double Beds | Sleeps 5

Guest reviews for Holiday Inn Express Detroit-Warren

Everyone (11) Business (4) Couples (4) Family (8) Other (1) Friends (1)
1
Family Family

Was told hadroom when arrived nothing was available?snd guy was very unpleasant

By on Nov 26, 2019

5
Family with small children

The room was very clean, and the staff were very kind and helpful.

By on Aug 14, 2019

Review comment responded on Aug 23, 2019

Thank you for choosing to stay with us. We appreciate your feedback thank you for your comments about the cleanliness and the staff. We look forward to seeing you again.

5
Partner Couples Family

People were friendly and very helpful. The breakfast was great if I needed something I received fast service.

By on Jun 14, 2019

Review comment responded on Jun 24, 2019

Thank you for taking the time to provide feedback about your stay. We hope to see you again.

4
Everyone

By on Apr 7, 2019

Review comment responded on Apr 8, 2019

Thank you for taking time to provide feedback about your stay.

4
Everyone

By on Mar 28, 2019

Review comment responded on Apr 2, 2019

Thank you for choosing to stay with us. We appreciate your feedback.

1
Everyone

The walls are so thin. You can hear the next door neighbor conversation very clearly. Guest were loud. The cleaning crew were very loud. People were constantly slamming their door. I was miserable the whole time I stayed. I would not recommend this hotel to anyone.

By , from Dallas on Oct 18, 2018

Review comment responded on Nov 9, 2018

We apologize for the unpleasant experience you had with our property. Thank you for the feedback. We will do everything possible to fix this moving forward.

4
Everyone

By on Oct 9, 2018

Review comment responded on Nov 9, 2018

Thank you for staying with us. We appreciate your feedback.

4
Everyone

Location of room was way far from entrance if hotel and being a female traveling alone, it was a little concerning

By on Oct 4, 2018

Review comment responded on Nov 9, 2018

Thank you for staying with us. We appreciate your feedback. We do our best to accommodate our guests needs. If you would like to be close to the main area of the hotel, just list that in your preferences or special requests.

3
Everyone

Hotel house keeping was rude. I brought some food to room and she saw me and purposely said “guest shouldn’t be allowed to bring food to their rooms” outload to the other cleaning lady. She made sure I heard that just because someone else made a mess in their rooms.

By on Jun 15, 2018

Review comment responded on Jun 23, 2018

Hello Anonymous Guest, I thank you for sharing your feedback, and giving us information that assists us in making our guests' stay more enjoyable. All our guests are valuable, and we are here to serve your needs, and accommodate you to the best of our ability. I apologize for the Housekeeper's actions, and we will be sure to coach the Housekeeping Staff on proper guest etiquette so as to improve yours and our other guests' future experiences. Thank you again for bringing this to our attention, and we hope you will not allow this isolated incident to keep you from allowing us another opportunity to serve you in the manner that you deserve. Humble Apologies, Angie C., Guest Services Manager

3

not clean enough

Everyone

Old towels, smelly carpet and t]strong odor in the upstairs lobby.

By , from Indiana on Apr 1, 2018

Review comment responded on Apr 8, 2018

Hello Marshall, Thank you for sharing your comments with us. We strive each day to assure that each guest has a stay that is clean, comfortable and accommodating. I apologize that we did not accomplish our goal with you. Please be assured that what you experienced is not our normal mode of operation, but an exception. We will coach our staff so the proper steps will be taken to avoid any other occurrences like this. We hope you will allow us another opportunity to serve you by staying with us again. Sincere Regards, Angie C., Guest Services Manager

Holiday Inn Express Detroit-Warren

11500 E 11 Mile Rd, Warren, MI 48089
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