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Quality Inn & Suites

2.5 out of 5.0
Overview Reviews Amenities & Policies
7076 Highland Rd, Waterford, MI
1-844-663-2269
3.4
out of 5
Average Guest Review
See all 25 reviews
Room cleanliness 3.5
Service & staff 4.0
Room comfort 3.0
Hotel condition 3.0

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

Tub and shower had not been clean. my boyfriend asked if they could clean it and he just came back with some cleaner.

The room was clean, our favorite was the tub! Thank you!

Good breakfast. Comfortable king size bed. Clean room.

the jetted tubs in the room were double wide and the pool was HUGE

The customer service was fine. The sheets smelled clean, which I appreciated. The bathroom was clean but the tub looked very old and dirty and there was layer upon layer of a bad caulking around the tub and it looked grungy. The air conditioner vents were very dirty and looked like it had old paint chips in the vents. All of these things, I feel could be easily taken care of with a good cleaning. I love going to DTE but I wont go back here.

I think it should be at least a 4 star rating. Great breakfast and great ammenties! I'd stay here again.

Clean good staff well come back again and great breakfast

My main complaint is that at 4 AM someone tried entering my room . The only thing holding the back was the door latch that limits how far the door can be opened. Otherwise I would have had a complete stranger in my room. After immediately contacting the front desk I was told my room sowed as unoccupied on their computer. Being I was in the room alone and being a woman this upset me very much.

The breakfast and staff were very nice. Ice machine out of order. Found beer bottle cap and child’s sock on the floor in room. Wouldn’t want to stay there more than 1 night.

Clean rooms and a warm breakfast. We enjoyed our stay and would stay again

Great place to stay while visiting relatives in the Waterford area.

Hotel is dated, room was average! Pool was big but not clean! Should have staff monitor kids in pool area, many young children left alone for hours swimming with no parent and/or staff present! Would not stay here again!

Neat, clean and well maintained hotel. Very comfortable. would recommend.

this is ok for business if you can sleep through louder noises as walls are exceptionally thin

We stayed for one night for the pool but when we arrived the pool had been closed down due to something they needed to fix, so they upgraded our room. but then the jacuzzi wasn't working, when we called maintenance it took them over an hour to get to our room. :(

This hotel is better than a 2 star rating. True it is dated and some of the common areas could use a refresh. The room was clean, comfortable and everything in good order. Although being close to the Oakland Airport, it was quiet and relaxing. an excellent value and location.

The Comfort Inn sits back off the road so watch for the pole sign to know where to turn. Even though it is next to Oakland County Airport I did not hear any planes while in the room. Overall the hotel was a good value and exactly what I was looking for.

I was looking for a place to sleep and this fit the bill. The hotel was clean and the staff friendly. There was a very large jetted tub in the bathroom and the breakfast was better than what is served at most hotels.

Highland Rd Waterford MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located 3.1 mi (5 km) from Union Lake, Quality Inn & Suites is within a 10-minute drive of Waterford Oaks Waterpark. This 111-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is included with your stay.


Rooms

Quality Inn & Suites's 111 air-conditioned rooms provide sofa beds, coffee makers, and free local calls. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Quality Inn & Suites enjoy a sauna, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Additional amenities include an arcade/game room, laundry facilities, and a convenience store.

Room options

Room, 1 Queen Bed

Queen 1 | Sleeps 4
$64* Per night/room Nov 28 - Nov 29

Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Quality Inn & Suites

Everyone (7) Couples (7) Business (3) Family (4) Other (3)
3
Partner Couples

Tub and shower had not been clean. my boyfriend asked if they could clean it and he just came back with some cleaner.

By on Nov 6, 2019

4
Everyone

By on Oct 8, 2019

4
Partner Couples

The room was clean, our favorite was the tub! Thank you!

By on Sep 30, 2019

4
Families

Good breakfast. Comfortable king size bed. Clean room.

By on Sep 8, 2019

5
Friends

the jetted tubs in the room were double wide and the pool was HUGE

By on Aug 26, 2019

2
Families

The customer service was fine. The sheets smelled clean, which I appreciated. The bathroom was clean but the tub looked very old and dirty and there was layer upon layer of a bad caulking around the tub and it looked grungy. The air conditioner vents were very dirty and looked like it had old paint chips in the vents. All of these things, I feel could be easily taken care of with a good cleaning. I love going to DTE but I wont go back here.

By on Aug 23, 2019

5
Everyone

I think it should be at least a 4 star rating. Great breakfast and great ammenties! I'd stay here again.

By on Aug 17, 2019

3
Everyone

By on Aug 12, 2019

4
Partner Couples

Clean good staff well come back again and great breakfast

By on Jun 14, 2019

1
Everyone

My main complaint is that at 4 AM someone tried entering my room . The only thing holding the back was the door latch that limits how far the door can be opened. Otherwise I would have had a complete stranger in my room. After immediately contacting the front desk I was told my room sowed as unoccupied on their computer. Being I was in the room alone and being a woman this upset me very much.

By on Dec 21, 2018

Quality Inn & Suites

7076 Highland Rd, Waterford, MI 48327
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