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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

Great place to stay while visiting relatives in the Waterford area.

Hotel is dated, room was average! Pool was big but not clean! Should have staff monitor kids in pool area, many young children left alone for hours swimming with no parent and/or staff present! Would not stay here again!

Neat, clean and well maintained hotel. Very comfortable. would recommend.

this is ok for business if you can sleep through louder noises as walls are exceptionally thin

We stayed for one night for the pool but when we arrived the pool had been closed down due to something they needed to fix, so they upgraded our room. but then the jacuzzi wasn't working, when we called maintenance it took them over an hour to get to our room. :(

This hotel is better than a 2 star rating. True it is dated and some of the common areas could use a refresh. The room was clean, comfortable and everything in good order. Although being close to the Oakland Airport, it was quiet and relaxing. an excellent value and location.

The Comfort Inn sits back off the road so watch for the pole sign to know where to turn. Even though it is next to Oakland County Airport I did not hear any planes while in the room. Overall the hotel was a good value and exactly what I was looking for.

I was looking for a place to sleep and this fit the bill. The hotel was clean and the staff friendly. There was a very large jetted tub in the bathroom and the breakfast was better than what is served at most hotels.

While the hotel itself was very nice. The staff left something to be desired. When we checked in the coffee pot had not been cleaned; there was coffee still in the pot from the previous guest. The room was cleaned well our second night, bed made, towels replenished, but the coffee was not replenished. Also, our credit card was charged for the full amount of the room even after giving the confirmation # and payment information...STILL fighting this.

I stayed for 2 nights and 3 days. The hotel staff was friendly. The hotel itself had an odor of stale smoke and rotten beer. The pool was filthy, no hot tub, sauna door wouldn't stay closed. It was noisy, the air conditioner would kick on, very loudly, and it would get cold, then it would turn off and it would get hot. It was not a very comfortable hotel at all. I would not recommend staying and I will not return to it!

Came from Florida to attend a wedding. The staff was very friendly and were very helpful in trying to help me print my boarding passes for our flight. The breakfast selection could have been a little better but the lady that was running it was very cheerful and courtious. The coffee was very good.

Went to see a concert, this was the best choice and was really close, was back to the room within 20 minutes.

I was there for a reunion and to visit old friends in the area so I did not take advantage of the most of the amenities. The Inn is very close to a small airport but I did not find it noisy.

7076 Highland Rd Waterford MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn & Suites places you 4.9 mi (8 km) from Waterford Oaks Waterpark and 9.3 mi (15 km) from Pine Knob Ski Resort. This 111-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Palace of Auburn Hills is also within a 30-minute drive.


Dining

Free buffet breakfast is included with your stay.


Rooms

Quality Inn & Suites's 111 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and cable TV. Hair dryers and desks are other standard amenities.


Property features

Guests of Quality Inn & Suites have access to an indoor pool, a fitness center, and a sauna. There's free parking if you drive. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a 24-hour business center, and an arcade/game room.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Room, 1 Queen Bed

Queen 1 | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (1) Couples (4) Business (3) Family (2) Other (3)
4

clean and comfortable

Everyone

Great place to stay while visiting relatives in the Waterford area.

By on Dec 28, 2016

3

just ok

Families

Hotel is dated, room was average! Pool was big but not clean! Should have staff monitor kids in pool area, many young children left alone for hours swimming with no parent and/or staff present! Would not stay here again!

By on Jul 28, 2015

5

awesome hotel

Couples

Neat, clean and well maintained hotel. Very comfortable. would recommend.

By on Jul 3, 2015

3

good

BusinessTravelers

this is ok for business if you can sleep through louder noises as walls are exceptionally thin

By on Feb 3, 2015

5

meh!!!

Couples

We stayed for one night for the pool but when we arrived the pool had been closed down due to something they needed to fix, so they upgraded our room. but then the jacuzzi wasn't working, when we called maintenance it took them over an hour to get to our room. :(

By on Jan 22, 2015

3

a comfortable comfort inn

Singles

This hotel is better than a 2 star rating. True it is dated and some of the common areas could use a refresh. The room was clean, comfortable and everything in good order. Although being close to the Oakland Airport, it was quiet and relaxing. an excellent value and location.

By on Aug 22, 2014

4

trip

Singles

The Comfort Inn sits back off the road so watch for the pole sign to know where to turn. Even though it is next to Oakland County Airport I did not hear any planes while in the room. Overall the hotel was a good value and exactly what I was looking for.

By on Aug 17, 2014

4

good hotel

BusinessTravelers

I was looking for a place to sleep and this fit the bill. The hotel was clean and the staff friendly. There was a very large jetted tub in the bathroom and the breakfast was better than what is served at most hotels.

By on Apr 27, 2014

2

lacking good help

Couples

While the hotel itself was very nice. The staff left something to be desired. When we checked in the coffee pot had not been cleaned; there was coffee still in the pot from the previous guest. The room was cleaned well our second night, bed made, towels replenished, but the coffee was not replenished. Also, our credit card was charged for the full amount of the room even after giving the confirmation # and payment information...STILL fighting this.

By on Aug 23, 2013

1

below average

BusinessTravelers

I stayed for 2 nights and 3 days. The hotel staff was friendly. The hotel itself had an odor of stale smoke and rotten beer. The pool was filthy, no hot tub, sauna door wouldn't stay closed. It was noisy, the air conditioner would kick on, very loudly, and it would get cold, then it would turn off and it would get hot. It was not a very comfortable hotel at all. I would not recommend staying and I will not return to it!

By on Jul 5, 2011