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American Inn & Suites Waterford

3.0 star property
Inn in Waterford with a sauna and a 24-hour business center

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Photo gallery for American Inn & Suites Waterford

Lobby
Standard 1 King Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Reception
Banquet hall

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
7076 Highland Rd, Waterford, MI, 48327
  • Place, Pontiac Lake State Recreation Area
    ‪15 min walk‬
  • Place, Huron River
    ‪2 min drive‬
  • Place, Pontiac Lake Dog Park
    ‪3 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪45 min drive‬

Room options

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Waterford

Located within a mile (2 km) of Pontiac Lake State Recreation Area, American Inn & Suites Waterford is within 2 miles (3 km) of Huron River. This 3-star inn has 111 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Pontiac Lake State Recreation Area - 15 min walk - 0.8 miles
  • Huron River - 2 min drive - 1.4 miles
  • Pontiac Lake Dog Park - 3 min drive - 1.6 miles
  • Suburban Collection Showplace - 22 min drive - 18.7 miles
  • University of Michigan - 41 min drive - 41.9 miles

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Culver's - ‬7 min walk
  • ‪Shark Club - ‬9 min walk
  • ‪El Patio Mexican Restaurant - ‬11 min walk

About this property

American Inn & Suites Waterford

Inn in Waterford with a sauna and a 24-hour business center
American Inn & Suites Waterford offers an indoor pool, a sauna, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, laundry facilities, and a vending machine.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Recreational amenities at the inn include an indoor pool and a sauna.

Similar properties

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Holiday Inn Express Hotel & Suites Waterford by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 989 reviews
$95 nightly
The price is $105
Nov 30 - Dec 1
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterford by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-4:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 11:00 AM to 11:00 PM.

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Frequently asked questions

What's there to see around American Inn & Suites Waterford?

This inn is located in Waterford, close to Huron River, Alpine Valley Ski Area, and Shepherd's Hollow Golf Club. You'll also find Pontiac Lake State Recreation Area and Union Lake within a short drive.

Is parking available on site at American Inn & Suites Waterford?

Yes, self parking is offered for free at the inn. Accessible parking and RV/bus/truck parking are also available for guests.

Does American Inn & Suites Waterford include a casino at the property?

No, American Inn & Suites Waterford doesn't have a casino.

Is there an indoor pool at American Inn & Suites Waterford?

Yes, this inn has an indoor pool. Guests have pool access between 11:00 AM and 11:00 PM.

Is American Inn & Suites Waterford a good place to stay for couples?

Couples staying at this inn will appreciate amenities like a jetted bathtub as well as an indoor pool and a sauna.

Are there hot tubs at American Inn & Suites Waterford?

No, but this inn offers jetted bathtubs in all guestrooms.

Does American Inn & Suites Waterford have a restaurant that serves breakfast?

No, American Inn & Suites Waterford doesn't have a restaurant that serves breakfast.

Does American Inn & Suites Waterford allow pets to stay for free?

Although they can't stay for free, pets are welcome at American Inn & Suites Waterford for a fee of USD 30 per pet, per stay.

Does American Inn & Suites Waterford have connecting rooms?

No, this inn doesn't feature connecting guestrooms.

What is the closest airport to American Inn & Suites Waterford?

The closest major airport to American Inn & Suites Waterford is Pontiac, MI (PTK-Oakland County Intl.), which is within a mile. Another top airport is Bishop Intl. Airport (FNT), which is around 26.9 mi away.

Can I book a room with a balcony at American Inn & Suites Waterford?

No, at American Inn & Suites Waterford, there aren't any guestrooms that list a balcony.

Reviews

American Inn & Suites Waterford Reviews

5.6

5.4/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness
Rating 10 - Excellent. 173 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 186 out of 1003 reviews
Rating 2 - Terrible. 282 out of 1003 reviews

Reviews

10/10 Excellent

Antonio

Stayed 1 night in Sep 2025

6/10 Okay

Holly, Croswell

Traveled with partner
Not a bad place to stay if you’re just there one night. The rooms could use some remodeling especially the tubs. But other than that the staff was great.
Stayed 1 night in Sep 2025

2/10 Terrible

Keelan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should state first that upon check in, the lobby seemed nice. Thought everything was going good until we got upstairs. It smelled like cat pee throughout the whole first floor. I have asthma, and I had to use my inhaler twice just upon arriving to our room. When we got INTO our room, the smell didn't go away. There were holes in the walls and paint missing everywhere. Went into the bathroom to discover black mold growing everywhere in the shower and tub. Looks like it hasnt been cleaned in ages. Went down to the front desk to inform the staff member of this. Lucking she was nice and offered us TWO more rooms. We went to check them out, and it was the exact same thing. Not to mention the random people screaming in different rooms, or people following us around the building. It felt like a hotel straight out of a bad horror movie. So unsafe and disgustingly dirty. Cant believe they're fighting a refund on a hotel they obviously cant keep clean or make safe for people.
Mold in the tub jets
Mold and something else in the tub?
MORE mold
Mold
Stayed 2 nights in Aug 2025

2/10 Terrible

Ruben a

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place stunk and was humid.... the whole place is Ghetto... Goodluck
Stayed 1 night in Aug 2025

2/10 Terrible

SARA

Liked: Staff & service
Disliked: Cleanliness
I feel bad leaving this review because I am not a negative person. I felt I needed to because it was so bad! We booked this place just for a place to sleep after seeing a concert. It was cheap and all we needed was a bed and a shower. We were only there for 10 hour. The smell was terrible! The hallways and the room. The toilet wouldn’t flush properly. (My husband fixed it). The shower had hair stuck on the walls and around the drain. The TV didn’t work. The outlet next to the bed didn’t work. Overall, this place was not a good experience. I could have handled the broken things but the smell was nauseating! This place is old and run down.
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, sketchy people playing frisbee in front parking lot and there was only one car in parking lot.
Stayed 9 nights in Aug 2025

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely terrible!

The room smells like piss so bad! The 2nd floor also smelt so terrible I had to plug my nose going down the hallway once you walk in the room, it was like cat pee and human pee hit you in the face. Our lights did not work. One was unplugged, and once we plugged it in all it did was flickered. The bathroom was disgusting! Our jetted tub was filthy! The bed was very uncomfortable and dirty as well. We told the girl with the tattoo on her face at the front desk. She did nothing said she would let maintenance know. Only reason we still stayed was we paid for it and couldn't get a refund.
Stayed 2 nights in Aug 2025

6/10 Okay

David

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Jennifer

Stayed 1 night in Aug 2025

2/10 Terrible

Ashleigh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were there for an hour and by we, I mean myself, my sister and niece (2) and at first it didn't seem bad,you could tell they were working on getting updates done. However, our room had broken LOCKS and furniture, dirty sheets with black ash on them, spiders and mold in the tub, tp rolled on the floor, weird stains on the lamp shades and comforter. Floors had dead bugs, hair and food, broken and exposed light switches broken fire sprinkler in bathroom, dials missing off tub, ceiling falling in and not to mention the questionable behavior displayed in the front and back of the buildings. Online it looked like a great deal, like I said renovations may be in progress but still. The one girl at the front desk was nice and polite but there was a male who was not very polite and when I had complained about the room which I hate to do and very rarely do BUT I had a baby with me. All he said was, the other girls have babies too. I immediately left. The vibes were very off once you were in looking for your room and one staff member was wearing slippers and pajamas with no bra on pushing around a laundry cart acting a bit, um foolish. I am not a complainer and generally just bit the bullet but I would NOT recommend this hotel and I would have appreciated at least half back what I paid.
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Ciarra

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place was sooo gross. Spelled like cat urine and the rooms were filthy. Very sketchy population here as well.
Stayed 1 night in Aug 2025

4/10 Poor

Stacey

Traveled with group
Disliked: Amenities, property conditions & facilities
Normally, I don't post bad reviews but this place was ROUGH. It looks like no maintenance happens and it's in disrepair. The housekeeper was checking people in at the front counter because it seemed like it was understaffed. The pictures are deceptive and I didn't expect a five star hotel for the price, but I've stayed in much better maintained places for the same price.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!!!! It's an apartment complex.

I could not stay the night here; I had to find a new hotel. The lobby was filthy and disgusting. The hallways were filled with cigarette and weed smoke. The room was missing the cover to the air conditioning, the cold water did not work, the bed was not sitting on a proper stand, so it was 1/2 way off the base. The lock and door handle did not function properly; it was easily accessible with just a front desk key. The security system to enter the hotel was disabled. So anyone could come and go at any time, from any door. People are living there. In the parking lot, at 11 pm, there were 10 or more people with dogs, drinking, and partying. small children running around the halls unsupervised. DO NOT STAY HERE. This is not a hotel, it's an apartment complex.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Unsatisfactory

No complimentary breakfast. The stairs needed vacuumed. The hallway walls had been patched, and not painted. The front of the tub was dirty.
Stayed 1 night in Aug 2025

2/10 Terrible

Haley

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at hundreds of hotels and this was by far the worst. The bedding “comforter” was just a sheet, NO COMFORTER. It smelled like cigarettes and the bathtub had old soap and mold growing in it. The lock on the door was broken and we had to have the staff let us in on every entry. They offered to keep the door propped open for easy entry but all of our belongings were inside and there are questionable people living there. Sticky carpets. We asked for a refund but no reply. Stay away.
Stayed 1 night in Aug 2025

6/10 Okay

Jodylynn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Staff & service
Amanda was wonderful when i called and when i arrived she went over and Beyond
Stayed 1 night in Aug 2025

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

2/10 Terrible

Taeler

Traveled with group
Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Star

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Real musty,holes all over in the room, pictures barely hanging on the wall. Have someone try to get in my room quite a few times. People were always in the hallway smoking.
Stayed 2 nights in Aug 2025

6/10 Okay

Eric

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff were great, the nights were quiet, but the hallway carpets could use a good cleaning.
Stayed 3 nights in Jul 2025

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