Room, 2 Queen Beds, Non Smoking
from $108
Holiday Inn Express Hotel & Suites Waterford
2.5 out of 5.0
4.2
out of 5
"Good!"
See all 21 reviews
This hotel is most popular for:
Recent guest reviews
Friendly staff, clean room, no noise inside or outside of hotel, very quiet in the room during the night and plenty of parking spaces........
I always stay in this hotel when visiting this area. The staff is always friendly and happy to welcome you. The lobby is always fresh and clean. The rooms are comfortable and clean. The beds are great. The hotel is close to everything.
Great. Good location. Room was clean and very comfortable. Breakfast was excellent.
The overall experience was great.... Clean, friendly.. Service was great but the TV is not HD
A little bit of an odd layout since it is built on a hill. Nice rooms, good full breakfast.
We had a family of 5 staying in a suite. The room was very clean. That is something important to us. The front desk clerk (Shannon) was extremely helpful. Any needs we had were taken care of immediately and with smile. There was a nice variety of food options for our morning breakfast. Even the location of the hotel was ideal for our needs. We had shopping and food options within walking or short drive. We would definitely stay at this hotel again!
WE STAY FOR THE CINNAMON ROLLS THEY ARE AMAZING!! BUT THE ROOM WAS ALSO VERY NICE. VERY CLEAN, VERY COMFORTABLE WILL STAY AGAIN!!
My mom and I stayed here as we were going to a concert in Clarkston. The hotel was very clean and the staff were very friendly. They were extremely helpful in assisting us find a cab to the show . The rooms were clean, beds were comfortable, and the breakfast great, would return!
I was pleasantly surprised by this one. The hotel has recently been renovated and looks brand new. My room was large, work area was very nicely set up, bed was comfortable. Even the complimentary breakfast was a surprise - hot & cold with lots of variety.
The room was clean and the staff was very courteous. However, considering the cost of the room, we felt the amenities were okay, not great.
Very friendly staff on check in and check out. Room very clean and comfortable beds. Offered breakfast but did not take advantage of that. Nice place to stay away from the mainstream.
It was a great stay!
The hotel was very nice, clean with friendly staff. The continental breakfast was great! My only and biggest warning would be watch your credit card statement. When checking in after paying through [...] the front desk took our credit card for "incidentals" but then a few days following I checked my card and was charged by the hotel again for the room I had already paid for. The same thing also happened to our friends who stayed there. The hotel did return the charge but do double check your credit card a day or two later when you stay here.
I thought the room was very clean, and large, the staff responded to a few request in a timely manner!
Front desk person not very interested in getting our Priority points applied to room. We'd forgotten our card...had to really push to get front desk woman to help us. Arrival (night) front desk woman very helpful.
refrigerator in the room
We had a nice stay.
Met with family, ate breakfast together. Walked to the Lion's Den, very good.
convenient location and friendly staff will find me staying here again on my next trip
Staff pleasant and helpful, clean rooms. Room air conditioners were noisy but other than it was just fine. Would stay here again.
Guest reviews for Holiday Inn Express Hotel & Suites Waterford
excellent hotel
Everyone
Friendly staff, clean room, no noise inside or outside of hotel, very quiet in the room during the night and plenty of parking spaces........
comfortable and convenient
Everyone
I always stay in this hotel when visiting this area. The staff is always friendly and happy to welcome you. The lobby is always fresh and clean. The rooms are comfortable and clean. The beds are great. The hotel is close to everything.
Review comment
KEROS responded on Aug 19, 2017
Thank you for the rating and review! We hear what you are saying and we are looking into new fitness equipment!
perfect location
Everyone
Great. Good location. Room was clean and very comfortable. Breakfast was excellent.
Review comment
Waterfordholiday responded on May 15, 2017
Thank you for the rating and review! We are thrilled you found our location, cleanliness of the room and breakfast acceptable. Come back and see us again soon!
nice suite with tons of room !!
Everyone
The overall experience was great.... Clean, friendly.. Service was great but the TV is not HD
Review comment
Holiday Inn responded on Apr 26, 2017
Thank you for the rating and review! We are glad that you enjoyed your stay with us and our local attractions.
nice hotel
Everyone
A little bit of an odd layout since it is built on a hill. Nice rooms, good full breakfast.
Review comment
waterfordholiday@aol.com responded on Feb 13, 2017
Thank you for the review and rating. We are glad to hear you enjoyed the breakfast and that you found the rooms nice. We hope to see you again when your in the area next.
exceptional staff/very clean
Everyone
We had a family of 5 staying in a suite. The room was very clean. That is something important to us. The front desk clerk (Shannon) was extremely helpful. Any needs we had were taken care of immediately and with smile. There was a nice variety of food options for our morning breakfast. Even the location of the hotel was ideal for our needs. We had shopping and food options within walking or short drive. We would definitely stay at this hotel again!
Review comment
waterfordholiday@aol.com responded on Dec 16, 2016
Thank You for the review!
amazing breakfast
Families
WE STAY FOR THE CINNAMON ROLLS THEY ARE AMAZING!! BUT THE ROOM WAS ALSO VERY NICE. VERY CLEAN, VERY COMFORTABLE WILL STAY AGAIN!!
concert getaway
Families
My mom and I stayed here as we were going to a concert in Clarkston. The hotel was very clean and the staff were very friendly. They were extremely helpful in assisting us find a cab to the show . The rooms were clean, beds were comfortable, and the breakfast great, would return!
shiny new
BusinessTravelers
I was pleasantly surprised by this one. The hotel has recently been renovated and looks brand new. My room was large, work area was very nicely set up, bed was comfortable. Even the complimentary breakfast was a surprise - hot & cold with lots of variety.
adequate but a little overpriced
Families
The room was clean and the staff was very courteous. However, considering the cost of the room, we felt the amenities were okay, not great.
Thank you for the rating and review! We are pleased to hear that you have enjoyed your stay with us. Please come back and stay with us again soon.