Skip to main content
Beginning of main content

Recent guest reviews

Brand new building, in very nice location. Much nicer than most comfort inns.

The front staff inappropriately and unprofessionlly confronted me regarding pounding in out room, at 10:30 pm, had the wrong room but assumed it was mine because he heard children inside, then called my room twice, at almost 11:00 pm, to state he had the wrong room and offered me food from the marketplace. It wasn't until I said I deserved an apology that I received one. However he still zaid he was justified in his decision to give us a "first warning, and such" because he heard children inside the room. Accused of being disrespectful is not something that happens to me and i was made to feel like we werent wanted there and that there was nothing they could do except offer me some free food. I did ask for the contact information for a supervisor and will be contacting the chain of command for a refund and a formal apology for making us feel like we had done something wrong and ruined the one evening I needed to have with my children. You don't know my story and why I needed to be in a hotel that night. Your staff are undertrained and don't know their own chain of command if something were wrong and needed to be addressed. You have set your employees up to fail if this is how they are trained to treat guests, to hand out warnings to guests without properly investigating the situation. We spent the rest of our evening in silence, afraid of even walking in our hotel room, in fear of receiving a second warning. What comes with a second warning for an innocent guest?

Front desk staff was great.

The front desk staff, Dominic, was very friendly, and the hotel was super clean and in a great location.

All went well

There was a construction side. We had to park by Walmart. The first room didn’t smell good, we got a different one. But it’s still smelling and I found the room very dark. Will not stay there again.

The check in at.the.front desk was great. Very friendly staff

Nice hotel. Would stay here again.

Sashabaw Road Clarkston MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

Comfort Inn & Suites places you within 2 miles (3 km) of popular sights like Pine Knob Ski Resort and DTE Energy Music Theatre. This 83-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include microwaves, coffee makers, and hair dryers. Change of towels is available on request.


Property features

Renovated in 2021, Comfort Inn & Suites offers an indoor pool, free WiFi in public areas, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a meeting room, a computer station, and laundry facilities.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Inn & Suites

Everyone (5) Couples (2) Family (3)
5
Family

Brand new building, in very nice location. Much nicer than most comfort inns.

By on Aug 21, 2022

Review comment responded on Sep 21, 2022

Thank you for your great review! We hope to se you again in future!

1
Family with small children

The front staff inappropriately and unprofessionlly confronted me regarding pounding in out room, at 10:30 pm, had the wrong room but assumed it was mine because he heard children inside, then called my room twice, at almost 11:00 pm, to state he had the wrong room and offered me food from the marketplace. It wasn't until I said I deserved an apology that I received one. However he still zaid he was justified in his decision to give us a "first warning, and such" because he heard children inside the room. Accused of being disrespectful is not something that happens to me and i was made to feel like we werent wanted there and that there was nothing they could do except offer me some free food. I did ask for the contact information for a supervisor and will be contacting the chain of command for a refund and a formal apology for making us feel like we had done something wrong and ruined the one evening I needed to have with my children. You don't know my story and why I needed to be in a hotel that night. Your staff are undertrained and don't know their own chain of command if something were wrong and needed to be addressed. You have set your employees up to fail if this is how they are trained to treat guests, to hand out warnings to guests without properly investigating the situation. We spent the rest of our evening in silence, afraid of even walking in our hotel room, in fear of receiving a second warning. What comes with a second warning for an innocent guest?

By on May 7, 2022

Review comment responded on May 9, 2022

Jennifer, Thank you for your feedback. We do apologize for the inconvenience and the disruption in your stay. Our front desk staff received a noise complaint, to which they are required to respond. Unfortunately there was a mix-up and our staff member accidentally knocked on your door by mistake. As busy and hectic as weekends are, this is still no excuse. We recognize the disruption caused to you even if it was not intentional. Please be assured that this has been addressed at all levels of management.

4
Family

Front desk staff was great.

By on Apr 22, 2022

5
Everyone

The front desk staff, Dominic, was very friendly, and the hotel was super clean and in a great location.

By on Feb 13, 2022

Review comment responded on Mar 4, 2022

Thank you so much for your generous review!

5
Partner Couples

All went well

By on Nov 19, 2021

Review comment responded on Nov 21, 2021

That is wonderful to hear, and we look forward to being your preferred hotel in the future! Thank you for the great review!

3
Partner Couples

There was a construction side. We had to park by Walmart. The first room didn’t smell good, we got a different one. But it’s still smelling and I found the room very dark. Will not stay there again.

By on Oct 27, 2021

Review comment responded on Oct 29, 2021

Dear Margit, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Unfortunately we there is no Walmart in our area nor is there any construction. You may have us confused with another property. Sorry for any inconveniences you may have with you stay.

3
Everyone

By on Sep 3, 2021

5
Family

The check in at.the.front desk was great. Very friendly staff

By on Aug 30, 2021

Review comment responded on Oct 17, 2021

Dear Bryson, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5
Everyone

Nice hotel. Would stay here again.

By on Aug 19, 2021

Review comment responded on Oct 15, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

1
Everyone

By on Jul 21, 2021

url importing http://www.orbitz.com/Clarkston-Hotels-Comfort-Inn-&-Suites.h68623534-p2.Hotel-Reviews
There was an error importing /Clarkston-Hotels-Comfort-Inn-&-Suites.h68623534-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Clarkston-Hotels-Comfort-Inn-&-Suites.h68623534-p2.Hotel-Reviews

Frequently asked questions