The staff was absolutely amazing and went above and beyond.
The staff is very helpful...Oliver at the front desk.. Jessica the GM... everyone is very nice and accommodating... going out of their way to help. Property is clean and well kept. Food choices in area are limited. Would recommend.
Size
The pool is not open but the hotel is decent otherwise.
Good: Very nice rooms and lobby . Staff was attentive and courteous. Bad: The sink sprayed sideways. Shower controls low and difficult to reach. Odor of people smoking through out .
I loved that the room was divided and that there was two TVs. It was great having Netflix! The room was very spacious and a big bathroom with walk-in glass shower!
Great rooms. Clean and comfortable. The check in staff was not very informative about hotel layout or amenities. Did not give us clean drinking glasses when the room was cleaned. We srayed 2 nights.
Hard to find someone actually at the front desk. The hallway floors will filthy and smelled like smoke. The size of our room (suite) was very comfortable and the room was clean. Our bed was pretty soft. Three different times we used the pool and there were never any towels.
Michael at the front desk was awesome, when I told him we were there to chill at the pool and relax he hooked up up with a room close to the pool.
The hotel has a great location, friendly staff, and the rooms are first rate. They are mini suites that are done tastefully and fully functional. Comfortable too.
Check-in was quick and the clerk was friendly. Our room was clean and comfortable. Breakfast was tasty. Thanks for a great nights rest.
rotten time construction made it almost impossible to get there room didn't get cleaned was offered a partial refund, never came even after repeated calls WOULD NEVER STAY THERE AGAIN
I loved the solution that this hotel represented, we went to a party very close to the hotel and instead of driving back home we spent the night there. Great location, very close to the mall and many other attractions. Loved it!!
Good location, nice room, great amenities, very pleased with stay.
Staff was very nice. Room was super clean and very large with a sofa, small office area, built in area with mini-fridge, coffee maker and microwave. Beds were very comfortalbe and it even had 2 closets. Shower area was separate from sink, so we had no problems getting ready for our concert since one could shower while the rest did their make-up etc. Absolutely loved our stay here!
Not your average style room which is a nice change up. Very modern look and good price for what you're getting. It's in a nice area and I would recommend this hotel.
Located 2.1 mi (3.4 km) from Bald Mountain State Recreation Area, SpringHill Suites Detroit Auburn Hills is within a 10-minute drive of LEGOLAND® Discovery Center. This 102-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 11:00 AM.
SpringHill Suites Detroit Auburn Hills's 102 rooms provide sofa beds, microwaves, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls and ironing boards are other standard amenities.
Guests staying at SpringHill Suites Detroit Auburn Hills enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
The staff was absolutely amazing and went above and beyond.
The staff is very helpful...Oliver at the front desk.. Jessica the GM... everyone is very nice and accommodating... going out of their way to help. Property is clean and well kept. Food choices in area are limited. Would recommend.
Thank you for choosing to stay with us for your recent lodging needs. We hope to see you again soon.
Size
Thank you for the 5 stars. We appreciate your support during these most uncertain times.
Thank you for the 5 stars! We appreciate your support, especially during these most uncertain times.
The pool is not open but the hotel is decent otherwise.
Thank you taking the time to leave a review of your recent stay. We too are sad that our pool is not able to be open and are hopeful that we will be able to open it back up in May.
Thank you for your support. We appreciate you!
Good: Very nice rooms and lobby . Staff was attentive and courteous. Bad: The sink sprayed sideways. Shower controls low and difficult to reach. Odor of people smoking through out .
Thank you for taking the time to leave a review of your recent stay. Please accept our sincere apologies for the water issues you encountered. We strive to make each and every guests stay a pleasurable one. We hope that you will come and see us again soon, and allow us the opportunity to make your next stay perfect!
I loved that the room was divided and that there was two TVs. It was great having Netflix! The room was very spacious and a big bathroom with walk-in glass shower!
Thank you for taking the time to leave such a great review. We are delighted to hear that the room set up worked great for your family. We hope to see you again soon, whenever your travels may bring you back to our area.
Great rooms. Clean and comfortable. The check in staff was not very informative about hotel layout or amenities. Did not give us clean drinking glasses when the room was cleaned. We srayed 2 nights.
Thank you for your review. We apologize for the lack of information that the guest services representative offered you at check in. We will be sharing your review as a training tool to better serve our future guests.
Thank you for taking the time to leave such a wonderful review of your recent stay. It is always such pleasure to hear when our guests have truly enjoyed their time with us. We hope that you will come and see us again soon.