Great like always
Clean and the pool/spa area was nice. Breakfast was also good.
Beautifully kept and friendly staff
Nice lobby area & pool. However, the rooms could use some updating. The breakfast was served at the on site restaurant. The food was cold & the temperature of the room was freezing! My toddler was shivering bc it was so cold.
The pool wasn’t freezing, the room temperature was warm it was a great stay just no microwave in the room. No creamer for your coffee in the room or at front desk. Wasn’t no towels at the pool .
I liked how clean and big the room was. The check-in process was very easy and quick.
Clean, quiet, friendly staff, plenty of parking, easy to get to, close to restaurants (and a restaurant on site) and safe neighborhoods to walk or run. One of the best things was how fast a request was done. I needed more towels, conditioner (my hair is long and forgot my own toiletries) and more sugar for my coffee. All was brought to me in 10 minutes or less.There are 2 suggestions.....the staff should know more about the shuttle service and surrounding area (or have maps) and coffee in the morning should be in the foyer and not set up at the bar in the adjoining restaurant or told at time of check in where to find it. Overall though, worth the money to stay if you are in the area.
Love the hospitality my room was delightful everything was fresh and clean to my liking
Abby at the front desk was amazing. So very friendly. The breakfast was great also.
The Motel was close to everyplace I planned to visit. Check in was quick and the staff friendly. Room clean and comfortable. The breakfast although sufficient in in choices was not very tasty
we stayed for two nights and can honestly say the hotel had thought of everything. Makeup remover wipes, spa quality foot lotion for aching feet/legs after our adventures at Great Lakes Crossing. Ice water and lemon / orange water in the lobby next to the pool/sauna, Even the food in the O'Malleys was really good quality. We will stay again
Lovely place. Kind staff. Nice rooms.24 hr pool and hot tub if youre over 21. Fast food options within walking distance. Sit down restaurants about 5-10 minutes away.
Was quite close to local attractions, staff was friendly. Easy to find and in a decent area. Will definitely be staying here again!
Server during breakfast was not nice to us. I guess because we are Asians. She joked and laughed with other guests but not with us, not even a little smile. Not a good feeling. We will never stay in this hotel again.
Would expect a hotel like this to have a free continental breakfast at the very least. Paid $4.50 for 2 hard almost stale bagels. More than likely will stay some place different next time, and will preview our options at the hotel listing with better discretion.
Thank you for a nice place to stay after a long couple days of shopping at Frankenmuth. We used the swimming pool, hot tub and sauna. We also had the breakfast buffet on Sunday morning. We received a recommendation for a restaurant offsite (Red Ox Tavern) that we enjoyed also. Very nice place to stay and I would recommend it.
Hotel was great service was awesome location is ok
Crowne Plaza Auburn Hills, an IHG Hotel places you within a few miles (5 km) of Oakland University and Meadow Brook Hall. This 190-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 11:00 AM.
The 190 rooms have an array of amenities, including coffee makers, free local calls, and ironing boards. 32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Rooms also include desks.
Guests staying at Crowne Plaza Auburn Hills, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and a sauna. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a spa tub, and a 24-hour business center.
Great like always
Clean and the pool/spa area was nice. Breakfast was also good.
Thank you for taking the time to rate our hotel! I will be sure to share your comments with our team and we look forward to serving you again in the future.
Beautifully kept and friendly staff
Thank you for providing feedback on your recent stay with us. I am glad that we were able to meet your expectations and we look forward to serving you again in the future.
Nice lobby area & pool. However, the rooms could use some updating. The breakfast was served at the on site restaurant. The food was cold & the temperature of the room was freezing! My toddler was shivering bc it was so cold.
Thank you for providing feedback on your recent stay with us. I am sorry for falling short of meeting your expectations and I will be sure to share your comments with my team to ensure we do a better job providing our guests with a positive experience.
The pool wasn’t freezing, the room temperature was warm it was a great stay just no microwave in the room. No creamer for your coffee in the room or at front desk. Wasn’t no towels at the pool .
Thank you providing feedback on your recent stay with us. We are glad that we were able to meet your overall expectations and we will use your comments to improve our operation. We hope for the opportunity to serve you in the future.
Thank you for taking the time to rate our hotel. I am sorry to see the 1/5 rating and hope you give us a chance to provide you with a more memorable stay in the future.
I liked how clean and big the room was. The check-in process was very easy and quick.
Clean, quiet, friendly staff, plenty of parking, easy to get to, close to restaurants (and a restaurant on site) and safe neighborhoods to walk or run. One of the best things was how fast a request was done. I needed more towels, conditioner (my hair is long and forgot my own toiletries) and more sugar for my coffee. All was brought to me in 10 minutes or less.There are 2 suggestions.....the staff should know more about the shuttle service and surrounding area (or have maps) and coffee in the morning should be in the foyer and not set up at the bar in the adjoining restaurant or told at time of check in where to find it. Overall though, worth the money to stay if you are in the area.
Thank you for taking the time to provide feedback on your recent stay!