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Crowne Plaza Auburn Hills

3.5 out of 5.0

Recent guest reviews

Server during breakfast was not nice to us. I guess because we are Asians. She joked and laughed with other guests but not with us, not even a little smile. Not a good feeling. We will never stay in this hotel again.

Would expect a hotel like this to have a free continental breakfast at the very least. Paid $4.50 for 2 hard almost stale bagels. More than likely will stay some place different next time, and will preview our options at the hotel listing with better discretion.

Thank you for a nice place to stay after a long couple days of shopping at Frankenmuth. We used the swimming pool, hot tub and sauna. We also had the breakfast buffet on Sunday morning. We received a recommendation for a restaurant offsite (Red Ox Tavern) that we enjoyed also. Very nice place to stay and I would recommend it.

Hotel was great service was awesome location is ok

Overall my stay at the hotel was good except for the water in the shower room not draining fast enough that it left me standing the in dirty water.

I needed a weekend getaway from the children and thought this was the best place to do it. I've been here once before and it was so peaceful. I love the fact that there is full access to the pool area at all hours! Ordered a lot of room service and the food was great! I will definitely be back!

Room and location was great except sink and shower never drained at all. Also BTN network not available in room on Saturday NCAA college football day and both Michigan teams playing in Big 10

The room was what I looked for in a hotel with the exception of the shower didnt drain and the sink never drained the entire time. talked to desk and they were going to put in a work order. Also big Saturday game day and big football game with no BTN network to watch hometeam Michigan football games. Told go down to br to watch

I stayed at the hotel for a wedding. I thought it was awesome that we (and the other wedding parties staying in that hotel) were able to stay up all night in the pool and common areas, and bring in drinks, etc. This meant that other guests didn't have to worry about us making a lot of noise in the rooms and we weren't keeping people up. I did have an issue though with the key card lock on my door breaking. We didn't realize it until 3:30 in the morning and there was no maintenance people there in the middle of the night to help. Security and the people at the front desk couldn't get in the room either. They gave us another room to sleep in, but we couldn't get to any of our stuff until maintenance showed up in the morning so a few of my roommates had to sleep in damp swimsuits, etc. and we didn't have our toothbrushes, phones, face wash, etc. It was kind of a freak issue, probably not something that happens very often. I didn't ask, but would have been nice for them to offer to refund part of the room cost. Still, very nice staff, clean rooms, large bathrooms, and nice linens.

Very nice property. Modern and very well kept, no unpleasant surprises. This Crowne Plaza upholds the fine reputation of this chain. Staff was friendly and accomodating, room was spotless and inviting. bed was very comfortable, bathroom was spacious. No complaints.

everything was nice but the service in the bar went in sat down never saw a bar tender sat 5 min and left pretty bad

Stayed at this hotel for a wedding in July 2012. It was reasonable and comfortable. I would definitely stay here again!

We stayed here for a wedding, and had a wonderful experience. This hotel was great! We arrived really late and checked out really early and they were quick and accomodating. The Irish Pub is reasonably priced and everything was perfect. I'd definitely stay here again.

Didn't arrive until late but they got me checked in without delay. Wake up call was on time and the front desk staff made checkout prompt and pleasant. Totally pleased with the facility specially the proximity top he expressway. Will stay there again!

Nice people ! Great service all around ! What ever I needed, they were happy to serve me !

We stayed there while shopping at Great Lakes Crossing mall. The place was clean and the pool was decent. There was an issue when we were sleeping at about 1am we received a phone call from the front desk asking if we left our suitcase in the hallway... I had no idea what they were talking about, so I looked and there was some random suitcase in the hall outside our door, I called them back and said that it wasn't ours and it is still in the hall. They should have just brought it to the front desk and left a note if they thought it might be ours, but not call and wake us up in the middle of the night.

Excellent!

easy check in, friendly staff, half decent restaurant and bar

Attended concert at The Palace of Auburn Hills. We saw they had a shuttle service on the website. They do but only with special packages. Not clear on website. Close to venue we took a taxi. Staff was very nice. Comfortable beds, reasonable rates.

The rooms were nice. The 24hr pool was an exciting feature that I've never known to be offered at any other hotel.

1500 N Opdyke Rd Auburn Hills MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Crowne Plaza Auburn Hills is located within a few miles (5 km) of Palace of Auburn Hills and Oakland University. This 190-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Chrysler LLC Headquarters and Meadow Brook Amphitheatre are also near this Auburn Hills hotel.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is served for a fee each morning.


Rooms

All 190 air-conditioned rooms feature coffee makers, free newspapers, and free local calls. 32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Crowne Plaza Auburn Hills have access to an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Executive Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Crowne Plaza Auburn Hills

Everyone (2) Business (4) Couples (9) Family (2) Friends (6) Other (3)
2
Everyone

Server during breakfast was not nice to us. I guess because we are Asians. She joked and laughed with other guests but not with us, not even a little smile. Not a good feeling. We will never stay in this hotel again.

By on Dec 27, 2017

3

a little disappointed

Everyone

Would expect a hotel like this to have a free continental breakfast at the very least. Paid $4.50 for 2 hard almost stale bagels. More than likely will stay some place different next time, and will preview our options at the hotel listing with better discretion.

By , from St. Joe, Mi. on Oct 30, 2017

Review comment responded on Nov 8, 2017

Kevin, Thank you for your insights regarding your stay at our hotel. I do apologize for the fact we failed to impress. While it is true breakfast in our full service restaurant is not complimentary, there is no place for a product, at any price, that is not up to standard. We'll rectify that promptly. I do hope one day you will see fit to visit us again; we'd be most appreciative. - Chuck DeSantis

4

quick stay in auburn hills

GetawayWithFriends

Thank you for a nice place to stay after a long couple days of shopping at Frankenmuth. We used the swimming pool, hot tub and sauna. We also had the breakfast buffet on Sunday morning. We received a recommendation for a restaurant offsite (Red Ox Tavern) that we enjoyed also. Very nice place to stay and I would recommend it.

By on Sep 29, 2015

5

family trip

BusinessTravelers

Hotel was great service was awesome location is ok

By on Sep 10, 2015

4

had a good experience

Singles

Overall my stay at the hotel was good except for the water in the shower room not draining fast enough that it left me standing the in dirty water.

By on Jul 21, 2015

5

mini vacay

Singles

I needed a weekend getaway from the children and thought this was the best place to do it. I've been here once before and it was so peaceful. I love the fact that there is full access to the pool area at all hours! Ordered a lot of room service and the food was great! I will definitely be back!

By on Mar 14, 2015

4

girlie getaway

GetawayWithFriends

Room and location was great except sink and shower never drained at all. Also BTN network not available in room on Saturday NCAA college football day and both Michigan teams playing in Big 10

By on Oct 23, 2013

3

girlie get away

GetawayWithFriends

The room was what I looked for in a hotel with the exception of the shower didnt drain and the sink never drained the entire time. talked to desk and they were going to put in a work order. Also big Saturday game day and big football game with no BTN network to watch hometeam Michigan football games. Told go down to br to watch

By on Oct 23, 2013

4

good but with reservations

Singles

I stayed at the hotel for a wedding. I thought it was awesome that we (and the other wedding parties staying in that hotel) were able to stay up all night in the pool and common areas, and bring in drinks, etc. This meant that other guests didn't have to worry about us making a lot of noise in the rooms and we weren't keeping people up. I did have an issue though with the key card lock on my door breaking. We didn't realize it until 3:30 in the morning and there was no maintenance people there in the middle of the night to help. Security and the people at the front desk couldn't get in the room either. They gave us another room to sleep in, but we couldn't get to any of our stuff until maintenance showed up in the morning so a few of my roommates had to sleep in damp swimsuits, etc. and we didn't have our toothbrushes, phones, face wash, etc. It was kind of a freak issue, probably not something that happens very often. I didn't ask, but would have been nice for them to offer to refund part of the room cost. Still, very nice staff, clean rooms, large bathrooms, and nice linens.

By on Sep 3, 2013

4

i would stay again

GetawayWithFriends

Very nice property. Modern and very well kept, no unpleasant surprises. This Crowne Plaza upholds the fine reputation of this chain. Staff was friendly and accomodating, room was spotless and inviting. bed was very comfortable, bathroom was spacious. No complaints.

By on Apr 28, 2013