Comfort Suites Auburn Hills2.0 out of 5.0
Recent guest reviews
We had an amazing stay and Dominic made sure we had everything we needed, and even more so took care of us when we had a small issue. It's easy for people to make your stay nice when everything is perfect, but it's even more special when someone takes the time to go the extra mile and fix the little things when they go wrong
After a truly disillusioning experience at another hotel, my friend and I booked a room via Orbitz at the Comfort Suites for the night (we had left the first hotel with the certainty we would never stay there). Unfortunately, though we had booked for the Tuesday night, Orbitz had us booked in for Sunday, five nights away. Cameron, the manager, was patient in explaining to us that because of Orbitz's mistake, we would not be able to get the rate we were quoted and that sadly they had only two rooms available at a much higher rate. We were seeing a show that night at the nearby DTE Musical Energy Theater, and we were running out of options to stay for the night. We also wanted to get in somewhere to get ready for the show. Dominic and Cameron were a great help to us, even though we were very frustrated by then. "Let me see what I can do for you," he said, offering to call the nearby Red Roof Inn to see if they had availability. He told us the rate, which was acceptable, and booked us in over the phone without a credit card (a relief because by now we were looking at refunds from two different hotels/booking services. We did not want to have to get a refund from a third, should that one not work out either.) Dominic and Cameron went above and beyond and literally found us a hotel to stay at, not theirs! Great work, guys. And thanks again!
Second time staying at this location. Perfect location to The Palace. Very clean, comfortable room. Friendly staff. Breakfast had a good variety. Austin at front desk was especially helpful and friendly.
The rate got me to stay here for the first time. Normally we stay at the Quality Inn just down the road for our Palace concerts, but the rate was better this time around. We were greeted in the most welcoming manner by Austin. He was awesome. Friendly, efficient, and a great conversationalist. He is able to work while talking, so we were able to get checked in quickly. We chose to stay a few moments longer (no one else was in line) just to continue our conversation. We took the stairs to our third floor room and the common area was in a good condition. First impression of the room was that it smelled clean, it was of a good size, but just a little warm. We turned on the air and things cooled down nicely. We went to the event and returned about 11:30pm. Sat in bed using the WiFi which was of a decent speed for average browsing. My only complaint was that the beds felt they were made short. We had to scooch down the bed to get fully covered upon sleep. In the morning all four of us were able to take hot showers. It is nice having the sink outside of the toilet/shower room, but I wish there was something I could have set my clean clothes or bathroom bag on inside the toilet/shower room. Breakfast was adequate. Hot food included eggs, sausage, and waffles. Sausage did run out while we were there, but the breakfast attendant said it was coming. Lemonade was a nice change of pace in the juice dispenser. Check-out was uneventful. I would not hesitate staying here again.
We stayed here one night for Vans Warped Tour. We were instantly met with wonderful customer service from Austin at the front desk. Clean rooms, free warm breakfast, pool and hot tub were clean. The wifi was a little flaky but we overall had an incredible stay! Thank you!
Clean rooms, fast WIFI and really good customer service from Austin at the front desk. He helped us with directions and suggested good places to eat and drink nearby. A+ customer care Austin! Hope to see you next time.
Stayed here 2 nights while visiting the Detroit area. I chose this hotel because of the reviews. We had a wonderful stay. The people working the front desk were wonderful. I will definitely be coming back next time I am in the area. Pool was nice, along with the breakfast. It is a little hidden from the road but if you are looking for it, you will see the sign just fine.
We stayed two nights last weekend. The hotel was clean with plenty of room. The other guests were pleasant, the pool and breakfast were nice. But the best part was the service from the front desk gentleman, Austin. He was thorough, helpful, pleasant, accommodating and cheerful.
After driving 3 hours to get to the hotel we arrived earlier than check in time. Nadine and Austin were at the front desk. They were more than gracious to check us in early. When we arrived to our room it looked like they were in the middle of fixing the airconditioner. Went back to the front desk and they moved us instantly to a new room. Even upgraded us no charge. I would definately stay there again if ever in town. Thanks
My wife and I stayed at this hotel for the first time while in area.We were pleasantly surprised. The location was central and the room was an upgrade to a suite and very clean. There was also a beautiful view of out our window to the lake. The continental breakfast provided was one of the best we have had. All the staff we encountered were friendly and helpful. We will stay at this hotel when we are in the area again.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Comfort Suites Auburn Hills places you within a few miles (5 km) of Palace of Auburn Hills and Oakland University. This 63-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's in central Auburn Hills and also close to Chrysler LLC Headquarters and Meadow Brook Amphitheatre.
Start your day off right with a free buffet breakfast offered each morning.
Comfort Suites Auburn Hills's 63 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find cable TV and stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are also standard.
At Comfort Suites Auburn Hills, guests enjoy an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
53% of guests recommend this hotelTotal of 224 reviews