Facility was very clean. Very nice also having on site restaurant.
The bed was very comfortable
Very nice Marriott hotel true to their name. Fragrance filled grand lobby right when you walk in. Lots of seating and casual gathering spaces. The hallways and rooms were all recently updated and modern. Showers and the beds were really nice too. No complaints had a great experience
Great stay. My wife and I enjoyed the room layout and the staff was friendly and helpful.
Everything was good thank you 😊 I slept well peace and quiet no issues at all thank you again great getaway for my wife and I!
The service was exceptional, even with an incredibly busy weekend.
No easy to walk to restaurants nearby and no late night room service after a nightmare travel day that left little time to eat. Which doesn’t make much sense given the price. The room was beautiful and mostly clean. The shower floor needed a good scrubbing to get rid of the soap scum buildup that had me sliding all over the place during my shower.
I decided to stay there for my birthday weekend. I'll be returning back for another visit.
Well updated rooms and a pleasant and helpful staff
Pleasantly surprised with the location of the hotel- Pontiac is a nice suburb, and we liked are room on the 11th floor which was nice and quiet and the bed was comfy. We wished for a microwave and fridge but had to go without those. The hotel was full but there was ample free parking.
We were there for the Pancreatic Cancer Walk. The hotel was better than we thought it would be. The room was very nice. We were disappointed that there was not a refridgerator. Our son's room was adjoining to someone who was extremely loud and up most of the night. Kids running and slamming doors. We wish they would have had an adult only floor. Maybe I will have to ask for that next time.
Great friendly staff who were very much on top of things and very responsive. Fireplace was cozy at the bar
Overall I was very happy with the accomodations provided, particularly compared to the costs. The pool could have been heated, but otherwise everything else was fine.
Its a good business hotel but expensive. Think about going to the Courtyard across the road. Rooms were large and comfy but nothing to shout about. Definitely not worth what we paid for - which was quite a bit considering how late we booked it.
The hotel overall was a great experience. I would recommend going to this hotel.
Overall we enjoyed our stay. We did not like that you had to pay for internet unless you were in the lobby. Also, the pool and exercise area was overrun by 40 soccer kids without the proper adult supervision. Because of all of the soccer kids in the hotel, we were stuck with a single king sized bed (no pullout). Quite cozy with 2 adults and a 4 year old stuck in the same bed.
fine
We had a blast. Some friends and I came from out of town for a bachelorette party and this was a great place to do it. The staff was very friendly and the establishment was very clean, neat and tidy. It was close to everything we needed and more. I would highly recommend this hotel to friends.
Since I had been up since 2am, I was longing for an afternoon nap. Got into bed and heard an inconsistent sound that seemed as if someone was dropping weights. I called the front desk--the reception agent snickered when I told her about the noise, suggested that they were cleaning the room upstairs, offered no help,and disconnected the call. I tried to sleep again (I had an important evening event and desperately needed a nap). I was awakened again by the noise from upstairs. I called the front desk -the same young woman answered the phone and sighed and said she would send someone to investigate. Well, the maintenance person came into my room after knocking twice (while I was in bed! I told him to go back and wait by door and then, when out of view, I told him that the noise was coming from upstairs and that's where he should be knocking on door.) the noise got worse within the next ten minutes. ugh. I called the front desk back and said I needed to change rooms. Same young woman coolly suggested that I come back downstairs to handle that. No apologies. No explanation for why the maintenance man came to my room initially instead of the room upstairs and then no explanation as to what this "investigation" uncovered. I re-packed and got dressed, and went to front desk. A much more civilized reception agent noted that a lacrosse team was taking several rooms on floor above me--so I deduced and then suggested to the agents that the source of the noise was probably coming from the lacrosse team members practicing with lacrosse balls being bounced against walls and then hitting the floor!!! The hotel should place sports teams or groups of younger visitors on lowest floors so as not to disturb other guests. And they should apologize for the disturbance--I had paid in advance for the room for two nights but chose not to return the second night. (The second room they gave me smelled of cigarettes and had a muted stain on sheet. I was exhausted and would have slept on a lobby sofa at that point--I did not want to complain again.) But that was enough for me. I flew back home early the next afternoon rather than staying another (pre-paid) night!
Auburn Hills Marriott Pontiac is located within a few miles (5 km) of Alice Gustafson Center and St. Joseph Mercy Oakland. This 3.5-star hotel has 290 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.
Enjoy a leisurely bite to eat at Woodwards, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:00 AM to 9:30 AM.
All 290 rooms provide iPod docks, coffee makers, and safes. Guests can expect WiFi, wired Internet, and 55-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks. Housekeeping is available on request.
Guests of Auburn Hills Marriott Pontiac have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Facility was very clean. Very nice also having on site restaurant.
The bed was very comfortable
They are the best beds...
Very nice Marriott hotel true to their name. Fragrance filled grand lobby right when you walk in. Lots of seating and casual gathering spaces. The hallways and rooms were all recently updated and modern. Showers and the beds were really nice too. No complaints had a great experience
Great to hear! Thank you for your feedback.
Great stay. My wife and I enjoyed the room layout and the staff was friendly and helpful.
Thank you for sharing this glowing review! We are delighted to hear about your experience at Auburn Hills Marriott Pontiac! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future. Have a fantastic day!
Everything was good thank you 😊 I slept well peace and quiet no issues at all thank you again great getaway for my wife and I!
Thank you for the perfect rating! We are very pleased to hear that you had a wonderful stay at Auburn Hills Marriott Pontiac. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!
Thanks for the amazing rating! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience! Have a lovely day!
The service was exceptional, even with an incredibly busy weekend.
Thank you for sharing this glowing review! We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future. Have a fantastic day!
No easy to walk to restaurants nearby and no late night room service after a nightmare travel day that left little time to eat. Which doesn’t make much sense given the price. The room was beautiful and mostly clean. The shower floor needed a good scrubbing to get rid of the soap scum buildup that had me sliding all over the place during my shower.
Thank you for taking the time to share your review with us. We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team. We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!
I decided to stay there for my birthday weekend. I'll be returning back for another visit.
Well updated rooms and a pleasant and helpful staff
Thank you for your feedback!