Good friendly staff.
convenient to my needs
My kids really enjoyed their stay. However I want able to get housekeeping to come clean my room. They also left my soiled linings outside my room for over 12 hours.
I understand covid and whatnot, but if you have nothing to offer but a bed the price should reflect that. Couldn’t get a crib for my son, no pool access, no hot breakfast and still paid way too much for the room we got. And not to mention the customer screaming in the lobby about his stuff and the clerk yelling back. Not professional at all. Very disappointment all around and we won’t be back.
A worker got arrested in the lobby and was screaming that no one washes the sheets in the hotel..
The hotel was conveniently located, neat, and clean. The desk clerks were friendly and helpful. I would recommend this hotel.
Close to airport and the Henry Ford. Somenof the hallway areas were a little beat up. It looked like someone tried to break into one of our rooms previously and the damage hasnt been repaired. But all in all a nice hotel in. A good location. Close to lots if restaurants and bars in Dearborn.
The property was excellent. Booked this reservation online and didn’t get what I asked for. For future reservations ALWAYS speak to someone on the premises.
The guest representative that worked the night of May 10 was very polite and welcoming. Hotel was very quiet and clean. Will be back
Pool was clean, fitness center was clean, room was exactly as expected. Thank you for an easy and pleasant trip!!!
Room wasn't vacuumed so given a second room that also wasn't vacuumed. Hallway floor on our floor was unkept. Breakfast was good and woman restocking breakfast was wonderful. Pool was very clean. Bed very comfortable but room very small especially since we needed to set up a pack and play in there as well.
As a new Hotel it is in need of some work. They need a check list to correct all the little things that the contractors messed up on. It could have been sharper for a new Hotel. I was disappointed.
Excellent Hotel............Clean and Quiet Room. Friendly and Courteous Staff.
Holiday Inn Express & Suites Dearborn SW - Detroit Area, an IHG Hotel places you within a few miles (5 km) of Henry Ford Museum and Greenfield Village. This 107-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM.
Guests can expect 47-inch LCD TVs with satellite channels and first-run movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities. Limited housekeeping is available.
Built in 2016, the brand new Holiday Inn Express & Suites Dearborn SW - Detroit Area, an IHG Hotel offers an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Good friendly staff.
convenient to my needs
Thank you kindly for your review. We're very happy you enjoyed your stay and were kind enough to leave a review detailing your positive stay. It is our goal to provide an excellent hospitality experience for all of our guests. We're happy to hear we've met that goal for you in your time at our property. Please, come back soon!
My kids really enjoyed their stay. However I want able to get housekeeping to come clean my room. They also left my soiled linings outside my room for over 12 hours.
Thank you for sharing your thoughts about your visits to our property. Please accept our most sincere apology for falling short of meeting your expectations. It is our intent to provide a consistently renewing experience for our guests on each of their stays, and we are sorry that we were unable to provide that for you. We hope that in the future if your travels bring you back to the area we are able to have the opportunity to regain your trust.
Thank you!!
I understand covid and whatnot, but if you have nothing to offer but a bed the price should reflect that. Couldn’t get a crib for my son, no pool access, no hot breakfast and still paid way too much for the room we got. And not to mention the customer screaming in the lobby about his stuff and the clerk yelling back. Not professional at all. Very disappointment all around and we won’t be back.
A worker got arrested in the lobby and was screaming that no one washes the sheets in the hotel..
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites Dearborn.