I understand covid and whatnot, but if you have nothing to offer but a bed the price should reflect that. Couldn’t get a crib for my son, no pool access, no hot breakfast and still paid way too much for the room we got. And not to mention the customer screaming in the lobby about his stuff and the clerk yelling back. Not professional at all. Very disappointment all around and we won’t be back.
A worker got arrested in the lobby and was screaming that no one washes the sheets in the hotel..
The hotel was conveniently located, neat, and clean. The desk clerks were friendly and helpful. I would recommend this hotel.
Close to airport and the Henry Ford. Somenof the hallway areas were a little beat up. It looked like someone tried to break into one of our rooms previously and the damage hasnt been repaired. But all in all a nice hotel in. A good location. Close to lots if restaurants and bars in Dearborn.
The property was excellent. Booked this reservation online and didn’t get what I asked for. For future reservations ALWAYS speak to someone on the premises.
The guest representative that worked the night of May 10 was very polite and welcoming. Hotel was very quiet and clean. Will be back
Pool was clean, fitness center was clean, room was exactly as expected. Thank you for an easy and pleasant trip!!!
Room wasn't vacuumed so given a second room that also wasn't vacuumed. Hallway floor on our floor was unkept. Breakfast was good and woman restocking breakfast was wonderful. Pool was very clean. Bed very comfortable but room very small especially since we needed to set up a pack and play in there as well.
As a new Hotel it is in need of some work. They need a check list to correct all the little things that the contractors messed up on. It could have been sharper for a new Hotel. I was disappointed.
Excellent Hotel............Clean and Quiet Room. Friendly and Courteous Staff.
Holiday Inn Express & Suites Dearborn SW - Detroit Area places you within 3 miles (5 km) of popular attractions like Henry Ford Museum and Greenfield Village. This 107-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM.
All of Holiday Inn Express & Suites Dearborn SW - Detroit Area's 107 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect 47-inch LCD TVs with satellite channels and first-run movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Limited housekeeping is available.
Built in 2016, the brand new Holiday Inn Express & Suites Dearborn SW - Detroit Area offers an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
I understand covid and whatnot, but if you have nothing to offer but a bed the price should reflect that. Couldn’t get a crib for my son, no pool access, no hot breakfast and still paid way too much for the room we got. And not to mention the customer screaming in the lobby about his stuff and the clerk yelling back. Not professional at all. Very disappointment all around and we won’t be back.
A worker got arrested in the lobby and was screaming that no one washes the sheets in the hotel..
The hotel was conveniently located, neat, and clean. The desk clerks were friendly and helpful. I would recommend this hotel.
Close to airport and the Henry Ford. Somenof the hallway areas were a little beat up. It looked like someone tried to break into one of our rooms previously and the damage hasnt been repaired. But all in all a nice hotel in. A good location. Close to lots if restaurants and bars in Dearborn.
The property was excellent. Booked this reservation online and didn’t get what I asked for. For future reservations ALWAYS speak to someone on the premises.
Hi, Thank you for the feedback. We always to accommodate our guests to our best ability. We hope to strive to make our guest experience a positive one.
The guest representative that worked the night of May 10 was very polite and welcoming. Hotel was very quiet and clean. Will be back
Thank you for your feedback and appreciate to share your comments with us , We hope to see you back in future. George.F Regional Manager