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Recent guest reviews

I liked the property and closeness to shopping. The parking lot was clear of snow .

My room was great, a lot more than I expected. But checking in, the front desk employee was extremely rude. I felt like I was a bother just by checking in. She explained nothing not even my room number or check out. And when I asked what my room number was she told me to look at the card. Like it really hurt to speak. I am a business owner myself and if i had staff like that i would be embarrassed. Reevaluate your staff, they are the image of your company.

There is a mini take out breakfast that's the same, day after day, after day. Not what I was expecting.

Very nice room,clean although there were no pots and pans ..etc in the kitchen. It also had a weird smell but I guess thats go be expected when people are cooking

Had way too many issues. Starting off with the water in our room. The water on the toilet would not shut off. We requested a new room and we were relocated but when we got to our new room the key card would not work. We were told the wrong room number and had to walk back downstairs with all of our belongings which were heavy. we were also rushed out of our room for checkout the next morning by a very rude room maid. Would not recommend

The hotel stay was OK. It would have been better if the pool was available. It was hot and was unable to swim.

Check-in and out was swift, pre-booked it so that worked fine. The location is good for the N. Oakland area as you're just a mile from M-59. The room wasn't as clean as I'd hoped. The bed was average. The kitchenette came in handy. Breakfast here at this hotel is stripped down to just coffee and pre-packaged muffins - no waffles/eggs, but you can cook in your room if you want to.

First impression put us off, like shower temperature backwards and coffeepot had some type of cleaner in it that made the taste bad and really smelled like cleaner. The toilet flapper didn't work so had to manually do. Hard to get into and road issues.

I was able to stay here and not lose some of the accommodations that I have at home. It was at the last minute that I reserved the room and it ended up being a great choice.

Room was ready and available for my late (midnight) check in. Friendly and courteous staff quickly checked me in. The personnell were friendly and called me by name and made me feel welcome.

The room was dirty

i realy like it it very very expacious

Featherstone Road Auburn Hills MI

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within 2 miles (3 km) of Chrysler LLC Headquarters, Extended Stay America Suites Detroit Auburn Hills Feathersto places you within a few miles (5 km) of Oakland University. This hotel has 139 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 139 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

Extended Stay America Suites Detroit Auburn Hills Feathersto features a fitness center, free WiFi in public areas, and a meeting room. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, laundry facilities, and a TV in a common area.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Studio, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 4

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Extended Stay America Suites Detroit Auburn Hills Feathersto

Everyone (6) Couples (3) Business (1) Family (4)
4
Family Business Business

I liked the property and closeness to shopping. The parking lot was clear of snow .

By on Feb 5, 2021

Review comment responded on Feb 6, 2021

Thank you for being our guest at Extended Stay America! We are glad to know you had a nice time with us and that you were impressed with our ideal location. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management

5
Everyone

By on Jan 29, 2021

1
Everyone

By on Oct 18, 2020

Review comment responded on Oct 19, 2020

Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

2

very nice room, horrible customer service.

Everyone

My room was great, a lot more than I expected. But checking in, the front desk employee was extremely rude. I felt like I was a bother just by checking in. She explained nothing not even my room number or check out. And when I asked what my room number was she told me to look at the card. Like it really hurt to speak. I am a business owner myself and if i had staff like that i would be embarrassed. Reevaluate your staff, they are the image of your company.

By on Aug 17, 2017

Review comment responded on Aug 19, 2017

I am extremely concerned to read your comments and apologize that my associate was rude to you. My staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service standards. I have discussed your concerns with the appropriate staff members and managers, and we have instituted additional training to ensure we better serve our guests. We hope you will give us another opportunity to deliver the service and hospitality you deserve. Sincerely, General Manager

4

good location

Everyone

There is a mini take out breakfast that's the same, day after day, after day. Not what I was expecting.

By on Feb 25, 2017

5

very nice room

Everyone

Very nice room,clean although there were no pots and pans ..etc in the kitchen. It also had a weird smell but I guess thats go be expected when people are cooking

By on Jul 16, 2016

2

staff are not professional

Everyone

Had way too many issues. Starting off with the water in our room. The water on the toilet would not shut off. We requested a new room and we were relocated but when we got to our new room the key card would not work. We were told the wrong room number and had to walk back downstairs with all of our belongings which were heavy. we were also rushed out of our room for checkout the next morning by a very rude room maid. Would not recommend

By , from n on Feb 22, 2016

3

just ok

Family

The hotel stay was OK. It would have been better if the pool was available. It was hot and was unable to swim.

By on Jul 29, 2015

3

long weekend stay in a good oakland county location

Couples

Check-in and out was swift, pre-booked it so that worked fine. The location is good for the N. Oakland area as you're just a mile from M-59. The room wasn't as clean as I'd hoped. The bed was average. The kitchenette came in handy. Breakfast here at this hotel is stripped down to just coffee and pre-packaged muffins - no waffles/eggs, but you can cook in your room if you want to.

By on Oct 1, 2013

3

apartment search

Couples

First impression put us off, like shower temperature backwards and coffeepot had some type of cleaner in it that made the taste bad and really smelled like cleaner. The toilet flapper didn't work so had to manually do. Hard to get into and road issues.

By on Sep 22, 2012

Extended Stay America Suites Detroit Auburn Hills Feathersto

2100 Featherstone Road, Auburn Hills, MI 48326
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