2/10 Terrible
Monica P.
28 sept. 2025
No le gustó: Limpieza
Property not as described: We were to spend the night in the home you listed on 9/27/25 and this property is not as described and extremely unacceptable. First off we contacted you regarding possible early check in since we made it early. No response. We drove to the house only to find a a male and female there which looked like cleaners since they brought out a vacuum large bag of miscellaneous stuff, garbage and mop. This was at 2pm and they didn’t leave until 2:55pm and check in was 3pm. It was obvious they were scrambling to finish the work they were doing or I should say “lack of work.” They were in such a hurry they dropped linen off the step of the front door then left. We felt this was not professional to not have the place ready prior to our arrival. We tried getting in the front door but had issues getting in. So we walked the outside of the house to the back to find it absolutely disgusting from the neighbors backyard to the uncleaned patio and unsanitary hot tub that was filled with foam and just filth. This was where we were to spend our time but it was not healthy and clean. When we received a phone call from Jesse regarding entry, we were able to enter the house only to continue to be disgusted and unsatisfied with the cleanliness from smudges, cobwebs, dishwasher running with dirty dishes, dust etc. We all agreed we didn’t feel comfortable and safe with the property and contacted you again with the complaints. When we asked for a full refund you stated...
Monica P.
Se hospedó 1 noche en septiembre de 2025