When waiting to check in the hotel employee who was to do so was sitting in the back room with the door open scrolling on her phone for about 15 mins before she realized there were customers. Once she finally got to helping us, she was very very rude. We go to our room and see we had double queen beds after I booked a king. We take all of our stuff back downstairs to the lobby and again wait 10 mins as she’s on her phone. Once she comes out her greeting is “what?” I let her know we booked a king and got 2 queens and she said “yeah we overbooked so we’re just giving what we have. It’s literally the same thing as a king just 2 beds?” I advised her a king is much bigger hence why I booked that specific bed. It should have been advised to me as I checked in and we received an eye roll and he walking away. I used to love this hotel but I will never be coming back here since the new ownership and name.
I’ve stayed at this property many times over the years as it has been updated. Unfortunately the property seems to be in a state of transition and construction.
Nice quiet hotel. Clean and comfortable. Walking distance to Adler Theatre.
Nice place to stay. Close to Mississippi River, restaurants, ball field.
Close to restaurants and bars
Room was filthy.
Stayed during renovations so the restaurant and bar was closed. Open areas were clean as could be during renovations but our room was not the cleanest. My daughter found an Oreo behind the lamp and the surfaces hadn’t been wiped down well. Disappointing considering cleaning procedures are supposedly increased due to COVID. Also, my card was charged twice. Overall was not impressed. Location was great though for what we needed.
Between the kids running and screaming through the hallways, their parents getting drunk and yelling in the atrium, the wedding guests yelling in the atrium, and the woman next door to us yelling at the noise makers and slamming her door, it was difficult to sleep before midnight. I'm glad I didn't bring my kids. Our conference was in a tiny room where we were crushed up against each other. Before covid, it would have been okay, but not now.
Walked into first room and it was dirty, hasn’t even been touched by house keeping. Given another room, clean but not clean to hotel or Covid standards. For a hotel that was just redone, the upgrades are extremely sloppy, and unfinished. We stay at this hotel at least 3 times a year and have been staying here for at least 7 year, we might have to look elsewhere.
Significant construction underway. No amenities open. Dirty public areas. Very dirty floors in the room. No staff at the desk. It was like staying in a dirty, abandoned hotel.
Property was under construction during our stay with lots of dust . The front desk person was very nice
The property is under renovations so it will be better in the future, but now it is worn and dated. The staff at the bar and housekeeping were great but everyone else was below average. Parking is $10 a day and no free breakfast. The restaurant had amazing food.
The property is apparently under renovation and we were in a room yet to be renovated. The active drip in the lobby was disconcerting. For a one night stay the hotel suited my purpose.
Just thought a Radisson would have a wow factor. Not even a fridge in the room.
The property was not clean. There were many spots in the carpet. Public bathrooms in the hotel were generally not clean. Staff was pleasant.
Located in Downtown Davenport, DoubleTree by Hilton Davenport is next to popular attractions like River Music Experience and RiverCenter. This 221-room, 4-star hotel has an indoor pool along with free in-room WiFi and a gym. Centrally located in Davenport, the hotel is connected to the convention center and also a short walk from Figge Art Museum and Government Bridge.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11 AM.
Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Coffee makers, ironing boards, and desks are other standard amenities. Housekeeping is available on request.
At DoubleTree by Hilton Davenport, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
When waiting to check in the hotel employee who was to do so was sitting in the back room with the door open scrolling on her phone for about 15 mins before she realized there were customers. Once she finally got to helping us, she was very very rude. We go to our room and see we had double queen beds after I booked a king. We take all of our stuff back downstairs to the lobby and again wait 10 mins as she’s on her phone. Once she comes out her greeting is “what?” I let her know we booked a king and got 2 queens and she said “yeah we overbooked so we’re just giving what we have. It’s literally the same thing as a king just 2 beds?” I advised her a king is much bigger hence why I booked that specific bed. It should have been advised to me as I checked in and we received an eye roll and he walking away. I used to love this hotel but I will never be coming back here since the new ownership and name.
I’ve stayed at this property many times over the years as it has been updated. Unfortunately the property seems to be in a state of transition and construction.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We hope to have everything complete in the near future. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
Nice quiet hotel. Clean and comfortable. Walking distance to Adler Theatre.
Thank you for taking the time to leave a review, we are very happy you enjoyed your stay!
Nice place to stay. Close to Mississippi River, restaurants, ball field.
Close to restaurants and bars
Room was filthy.
Stayed during renovations so the restaurant and bar was closed. Open areas were clean as could be during renovations but our room was not the cleanest. My daughter found an Oreo behind the lamp and the surfaces hadn’t been wiped down well. Disappointing considering cleaning procedures are supposedly increased due to COVID. Also, my card was charged twice. Overall was not impressed. Location was great though for what we needed.
On behalf of our entire staff at Radisson Quad City Plaza we apologize for the concerns you shared about your experience at this hotel. I have addressed the cleanliness of your room with our team. Please contact the hotel regarding the double billing on your credit card so we can have that taken care of.
Between the kids running and screaming through the hallways, their parents getting drunk and yelling in the atrium, the wedding guests yelling in the atrium, and the woman next door to us yelling at the noise makers and slamming her door, it was difficult to sleep before midnight. I'm glad I didn't bring my kids. Our conference was in a tiny room where we were crushed up against each other. Before covid, it would have been okay, but not now.
Thank you for bringing the noise issues to our attention, and I’m sorry we fell short during your stay with us. We are using the feedback you shared with us to ensure that these issues do not occur in the future.
Walked into first room and it was dirty, hasn’t even been touched by house keeping. Given another room, clean but not clean to hotel or Covid standards. For a hotel that was just redone, the upgrades are extremely sloppy, and unfinished. We stay at this hotel at least 3 times a year and have been staying here for at least 7 year, we might have to look elsewhere.
Thank you for sharing your review. We feel sad knowing that your experience was less than satisfying due to the cleanliness of the rooms and the condition of the facility at that time. Certainly, this is not the kind of experience we would like our valued guest to have and we apologize for any inconvenience this may have caused you during your stay. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Thank you for taking the time to fill out the survey. We hope to serve you again in the future.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.