Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2001 E President George Bush Hwy, Plano, TX, 75074
  • Place, CityLine
    ‪20 min walk‬
  • Place, Interurban Railway Museum
    ‪3 min drive‬
  • Place, ArtCentre of Plano
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Suite, 2 Twin Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Plano

Holiday Inn Express & Suites Plano East - Richardson by IHG places you within a 10-minute drive of popular sights such as University of Texas at Dallas and Plano Convention Center. This 122-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • CityLine - 20 min walk - 1.1 miles
  • Interurban Railway Museum - 3 min drive - 3.0 miles
  • ArtCentre of Plano - 4 min drive - 3.2 miles
  • University of Texas at Dallas - 7 min drive - 5.8 miles
  • Galleria Dallas - 10 min drive - 13.5 miles

Getting around

  • Bush Turnpike Station West - 2 min drive
  • Dallas Union Station - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪Wildwood - ‬2 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Burger King - ‬7 min walk

About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Suburban hotel with free breakfast and a fitness center
Guests of Holiday Inn Express & Suites Plano East - Richardson by IHG have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and safes.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson
Holiday Inn Express Suites Plano East Richardson by IHG
Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Plano East - Richardson by IHG?

Holiday Inn Express & Suites Plano East - Richardson by IHG offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see close to Holiday Inn Express & Suites Plano East - Richardson by IHG?

This hotel is located in Plano, close to CityLine, Eisemann Center for the Performing Arts, and Firewheel Town Center Mall. You'll also find ArtCentre of Plano and Collin Creek Mall within a short drive.

Will I be able to park at Holiday Inn Express & Suites Plano East - Richardson by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Plano East - Richardson by IHG feature a casino?

No, Holiday Inn Express & Suites Plano East - Richardson by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Plano East - Richardson by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Plano East - Richardson by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and free breakfast.

Does Holiday Inn Express & Suites Plano East - Richardson by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Plano East - Richardson by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites Plano East - Richardson by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Plano East - Richardson by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Plano East - Richardson by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Plano East - Richardson by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Express & Suites Plano East - Richardson by IHG?

The closest major airport to Holiday Inn Express & Suites Plano East - Richardson by IHG is Love Field Airport (DAL), which is 20.1 mi away (32 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 27.9 mi away (30-minute drive).

Are there rooms with balconies at Holiday Inn Express & Suites Plano East - Richardson by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Plano East - Richardson by IHG.

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eyas

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
This hotel was truly amazing!! Clean rooms, comfortable beds and GREAT BREAKFAST!! For a hose of us who eat pork it’s a welcome treat to have turkey sausage. Housekeeping came to clean up the room and everyday! Thanks and much for o the front desk staff and manager.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bruce

Stayed 6 nights in Oct 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clear
Stayed 1 night in Oct 2025

10/10 Excellent

Jazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall an amazing stay!
Stayed 3 nights in Sep 2025

2/10 Terrible

Michael

Stayed 1 night in Sep 2025

8/10 Good

Sumeet

Stayed 9 nights in Sep 2025

10/10 Excellent

Nadia

Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Business traveler
Liked: Staff & service
There are finger prints on the elevator doors; dust on light fixtures in the room. They need to do a better cleaning job.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities
No hot water for two of the three nights we were there. Pool was shut down by the city (i picked this hotel because of the pool and ive had wonderful experiences with ihg before). No management on site. Manager did end up calling me from home, she was out sick. Engineer was out sick also. Ended up telling me hot water was fixed. I came back at 9 pm after being gone since 8am that morning to find that nothing was fixed. Still no hot water. Took manager to my room the next morning to personally show her that there was no hot water. It ended up being fixed that night when i returned, but i checked out at 3am the next morning. All i was offered was 25% off of my first night. No other compensation for having to take cold showers for two mornings. I will not be staying at an ihg hotel anymore. Rooms next to mines was propped open for my entire stay because pool have overflowed and leaked into that room and it needed to dry out. My room smelled like stale chlorine every time we entered. Terrible experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and affordable! Our room was spacious and comfortable. The breakfast was the best one we’ve ever had at a hotel. There were many choices of high quality food. The staff was friendly and helpful. We will definitely be staying again if we’re back in the Dallas area.
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Ahmet, CUMMING

Traveled with family and small children
Disliked: Cleanliness
it was ok. I wouldn't stay there again. The carpets were not clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alabbas

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Kalani

Stayed 1 night in Aug 2025

10/10 Excellent

Mahavishnu

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk people are rude. We checked in mid night because of our flight delay. The person who assisted us talked to us rude and didn't answer questions. Cleanliness great. Complimentary breakfast is good.
Stayed 3 nights in Aug 2025

8/10 Good

Jesse

Stayed 2 nights in Jul 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean. Everyone polite
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Stayed 1 night in Aug 2025

2/10 Terrible

Yaser

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
to noisy and smells horrible
Stayed 5 nights in Aug 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's: Nice big rooms, the bed was very comfortable. Nice big tv. Breakfast was good, they had a large variety of items and they kept it well stocked. Hotel was easy to get to and from. We were there for doctor's appointments. Con's: Bathtub needs a bath mat, very slick hard to get out. Coffee pot didn't get the water hot. Room had a weird smell when we first entered. AC made a noise off and on all night. Even with the noise we had a good night's rest.
Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here multiple times this year due to doctors appointments in the area and love how this is down the road from Methodist Richardson hospital and it’s close by to a lot of dining options. The room is also comfy as well, breakfast is great! This is a clean and safe hotel. We love coming back!
Stayed 1 night in Jul 2025