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Extended Stay America - Dallas - Coit Road

2.5 out of 5.0

Recent guest reviews

I never write reviews unless its an awesome place but I feel like everyone should know before they waste money here.First off I was under the impression that these rooms were roomy and thats not it at all. Very small rooms. If you want a comfy bed you have a better chance at staying anywhere else. No soap or shampoo provided without a request. Then I wanted fresh towel and the front desk clerk said you have trade out your old ones so I did so and then had to wait 30 min for a phone call when they're ready and never got a phone call because my phone doesn't work. I went back to the lobby and ask for them and they were still not ready. She said she gave mine to someone else so i had to wait for more to dry. LITTLE BLACK BUGS ON MY VERY UNCOMFORTABLE BED. BED HAD BROWN STAINS ALL OVER THE MATTRESS. After i was very unsatisfied with the room, they would not refund me my second night. They serve coffee in the mornings but close it down whenever they feel like it.One last thing, Beware of one of the front desk clerk, she has a very piss poor attitude that can ruin you whole day.

My stay was horrible very unprofessional and lazy workers the room was smelly and nasty I had to make up my own bed the bed had no sheets or anything I had to ask for esstentials that should have already been in the room. They don't clean your room nor give fresh towels

I was stuck here because repairs on my home cost more and took much longer than expected and it has been a nightmare. The first inconvenience was buzzing into the lobby to check in. It was 105 degrees outside and the clerk ignored my presence until I started leaning on the buzzer-then she came with major attitude. After checkin, you still cant get to the desk with our buzzing, why not make it accessible with your room key? OK, the worst part is the filthy rooms. My mattress has cigarette burns, mildew-like stains and God only know what else (see pics). I vacuumed the carpet before settling in and the carpet was so dirty I filled the canister 2x! When I cleaned the bathroom & kitchen floors they were dirty and had lots of hairs of past guests. Sooooo gross! The people are mixed bag because the area is sketchy. I saw some average Joes, but I also saw some drug addicts and a woman who was obviously a prostitute. Does she "work" here? Also, when I tried to do laundry, the washer didn't work so I had to haul everything to a laundrymat. As a single lady, I don't feel that safe or comfortable here. I would not book here again.

It is an excellent hotel and the hospitality of the front desk was most appreciated. We were recently moving and it helped out that we could check in for an affordable price without any hassle. We would definitely look forward to coming back if we move again and need a place for a few days.

Rooms too small to change your mind, no hair dryer, no kleenex, no spare roll of toilet paper, 2 towels, lights and outlets not working, terrible tv options. Drug deals or prostitution occurring in parking lot all night as truck pulls up and beeps horn every 45 minutes for someone to go out to meet them.

Never again will I stay at an Extended Stay America. I had a reservation for a check in in Dallas on June 30th and was planning on staying a couple weeks. The room was terrible, The A/C was set to 60 and kept cutting off when it was nowhere near 60 and I was sweating standing in there. The kitchen floor was sticky and my shoes stuck to it. The bathroom was like a sauna. It was nowhere near what was described to me on the phone when booking or portrayed by the photos I seen on the web. I also did not have all of what I was promised on the phone. I travel as an adjuster and work for a company that has a corp account with them. I WILL NEVER MAKE THIS MISTAKE AGAIN. Thank goodness I was refunded my entire amount. I checked out went up the road about 7 miles and found a clean, comfortable room with all the amenities and was able to get on with my work. I have never had such horrible treatment or with issues anywhere I have ever stayed before. It was as I if I were on another planet. Everyone on the phone kept apologizing but I was getting no action at the time it was needed. I hope you take this complaint to fix the problems in your company.

Good vibrations, good energy, good staff, friendly, caring, safe. Good coffee. Hot chocolate. Yummy breakfast. Pretty peaceful picnic views and landscapes. Professional. Quality. Would recommend to people if you would like to feel more at home while visiting. :)

I appreciate the hospitality here. Everyone is friendly and quick to help me with any request. It's very quiet, comfortable and clean. I feel at home here. The location is great, as well. There are many stores and restaurants nearby. Thank you for making my stay pleasurable.

Stayed here while in between apartments. Overall great experience. Friendly amazing staff. Breakfast. Rooms nice and fresh. Clean. Sometimes lower room floors have ants maybe one two or three here and there. But who or what is actually perfect? Recommend stay. :)

The room is not worth the price. The toilet plumbing was very bad. The room odor was not what i was expecting. The staff at the front desk is not as polite as they should be. Waiting u will do until someone opens the door for u to check-in.

12121 Coit Road Dallas TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Park Central, Extended Stay America - Dallas - Coit Road is within a few miles (5 km) of sights such as Northwood Club and Richland College. This hotel has 138 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's also close to Valley View Center and Museum of Biblical Art.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 138 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

At Extended Stay America - Dallas - Coit Road, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has barbecue grills.

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Studio, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

41% of guests recommend this hotel

Total of 23 reviews