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SAYU - Suites

4.0 star property

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Property grounds
Apartment, Sea View | 1 bedroom, down comforters, in-room safe, individually decorated
Apartment, Sea View | Living area
Apartment, Courtyard View | 1 bedroom, down comforters, in-room safe, individually decorated
Apartment, Sea View | Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Spa
  • Outdoor Space

Explore the area

View in a map
9 sur entre 10 y 15 Av. . Zona Centro, SAYU, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪11 min walk‬
  • Place, San Miguel Church
    ‪14 min walk‬
  • Place, Cozumel Museum
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Apartment, Garden View

Apartment, Garden View | 1 bedroom, down comforters, in-room safe, individually decorated

Apartment, Garden View

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Apartment, Sea View

Apartment, Sea View | 1 bedroom, down comforters, in-room safe, individually decorated

Apartment, Sea View

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Apartment, Pool View

Apartment, Pool View | 1 bedroom, down comforters, in-room safe, individually decorated

Apartment, Pool View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, Courtyard View

Apartment, Courtyard View | 1 bedroom, down comforters, in-room safe, individually decorated

Apartment, Courtyard View

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

About the neighborhood

Cozumel

Located in Colonia Centro, SAYU - Suites is within a 10-minute stroll of sights such as Rafael E Melgar Statue and Palacio Municipal. Each of the 2 rooms at this 4-star aparthotel includes a kitchenette, a balcony, and a dining area.
View more Aparthotels in CozumelOpens in a new window

What's nearby

  • Plaza Punta Langosta - 10 min walk - 0.5 miles
  • Central Plaza - 11 min walk - 0.6 miles
  • Museo de la Isla de Cozumel - 13 min walk - 0.7 miles
  • San Miguel Church - 14 min walk - 0.8 miles
  • Cozumel Museum - 19 min walk - 1.0 mile

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • ‪Kondesa - ‬5 min walk
  • ‪Chilangos - ‬5 min walk
  • ‪Los Otates - ‬4 min walk
  • ‪Mingo’s Place - ‬1 min walk
  • ‪Nando's Hot Dogs - ‬5 min walk

About this property

SAYU - Suites

SAYU - Suites features an outdoor pool, free WiFi in public areas, and spa services. Staff members can answer questions about accommodations, and also provide luggage storage. Additional amenities include express check-in, express check-out, and a garden.
Each apartment is soundproofed and features a kitchenette and a balcony or patio, and there's space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi. Beds sport down comforters and the bathroom offers a hair dryer. In-room massages are available, and other amenities include a safe and an ironing board. Housekeeping is available once per stay.
Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Free WiFi
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Apr 29 - Apr 30
Total with taxes and fees
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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Outdoor areas

  • Balcony/patio
  • Fully-fenced
  • Garden
  • Gas grill
  • Picnic area

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping available once per stay (for a fee)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 units
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: USD 30 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: USD 30 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

SAYU - Suites Cozumel
SAYU - Suites Condominium resort
SAYU - Suites Condominium resort Cozumel

Frequently asked questions

What's there to see near SAYU - Suites?

This aparthotel is situated in Colonia Centro within a 10-minute walk of Plaza Punta Langosta, Rafael E Melgar Statue, and Palacio Municipal. You'll also find Cozumel Maritime Terminal and Cozumel Museum less than a mile away.

How much does it cost to stay at SAYU - Suites?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at SAYU - Suites on May 1, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SAYU - Suites?

No, this aparthotel doesn't offer parking.

Is a spa located at SAYU - Suites?

Spa services at the aparthotel include massages.

Does SAYU - Suites feature a casino at the property?

No, SAYU - Suites doesn't have a casino.

Will I find an indoor pool at SAYU - Suites?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What amenities will couples enjoy at SAYU - Suites?

Couples will appreciate amenities at this aparthotel, including in-room massages and a down comforter in each apartment, and some feature sea view.

Does SAYU - Suites have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does SAYU - Suites feature a restaurant that includes a breakfast menu?

No, SAYU - Suites doesn't have a restaurant that serves breakfast.

Will SAYU - Suites allow pets to stay for free?

No, pets and service animals aren't allowed at SAYU - Suites.

Does SAYU - Suites have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from SAYU - Suites?

The closest major airport to SAYU - Suites is Cozumel Intl. Airport (CZM), which is 2.1 mi away (7 minutes by car).

Are there rooms with balconies at SAYU - Suites?

Yes, every apartment at SAYU - Suites comes with a balcony/patio and some offer sea and garden views.

SAYU - Suites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine, Mermaid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Juan was the best host! He provided bikes which we used everyday. He also booked a car for us. He was easy to contact for anything we needed. We highly recommend staying at his place!!!!!
Stayed 8 nights in Mar 2025

10/10 Excellent

Josée

Traveled with partner
Liked: Cleanliness
Nous avons passé un séjour globalement agréable à l’hébergement Sayu à Cozumel et nous le recommandons. L’emplacement est idéal, très près du centre-ville. Le site est magnifique, avec un beau jardin et une piscine très appréciée. Points positifs : lit King très confortable, climatisation silencieuse, 2e réfrigérateur pratique, grande table extérieure parfaite pour les repas, eau de douche bien chaude. Les vélos prêtés sont agréables mais malheureusement seulement 2 fonctionnels, les autres brisés. Points à améliorer : il manque plusieurs éléments de base dans la cuisine (une seule tasse, peu d’ustensiles, pas de planche à découper). Un rideau dans la chambre serait souhaitable pour plus de noirceur. La terrasse arrière n’est pas aménagée (pas de chaises ni table) et les hamacs en place dans le jardin sont peu invitants (sales ou moisis). Le BBQ annoncé n’était pas sur place à l’arrivée, mais les propriétaires ont fourni un modèle portatif sur demande, ce qui a été apprécié. Certaines prises électriques fonctionnent mal ou ne tiennent pas bien les fiches, impossibles à utiliser. Un parasol et un lit de plage brisés sont laissés dans la cour ; ce type de situation devrait être adressé rapidement dans un hébergement. L’entretien extérieur pourrait être amélioré (feuilles mortes et allées couvertes de graines d’arbres) ; nous l’avons fait nous-mêmes à quelques reprises pour maintenir l’endroit agréable. Très bel endroit, mais qui gagnerait à être mieux équipé et entretenu.
Stayed 6 nights in Mar 2026

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities
La chambre est très spacieuse. L'endroit est calme . Le ménage est bien fait. On si sent très bien.
Stayed 3 nights in Jan 2026

10/10 Excellent

ZIYAO

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024