Waterpark Hotels in Concord, NC

"The floor room was dirty like if you walke in the room without shoes your feet get super eeooo(dirty) the bed clothes smelled like it’s was not clean. After that front desk guys were so nice and everyone around, at the pool the lifeguard were very focus on the people in the pool. I love the location because you have a big extra things to do when the pool closed."

"The room was spacious and comfortable, parking was good, and the hotel is in a convenient location to where we needed to go. Only complaint is that the pillows are very flat with no support. "

"You get what you pay for. The rooms are definitely clean the area is definitely safe and the Price is beyond reasonable. With that said the front desk is horrible the woman that was working on the day I stayed was a very monotone had no personality and definitely had no customer service appeal. She did not care for anything but stating the rules. I travel very often and I am not particularly picky in a crunch, as long as you give me a clean safe area.. I'm okay with a basic hotel; but customer service is important!!! This front desk clerk had zero and I mean zero customer service, it made it so distasteful almost sick to my stomach to stay there after dealing with her. Its not asking much to pretend to be good at your job."