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Recent guest reviews

Staff was very friendly and helpful. The room was very clean and comfortable. Loved how close it was to shopping and food. Would stay here again!

This hotel was perfect for our girls weekend. Great location! The breakfast was good. The hotel was very clean. I would highly recommend this hotel.

It was close to German village. In shabby condition--elevator and hallways. Used condom in shower drain.

Pool was too warm to swim in during the daytime. The heat is nice 9-10pm but not refreshing during the daytime hours.

Tracey and Sheila were very helpful and really nice people. A covered smoking area would have been nice…..it snowed.

Located perfectly for my trip. No dislikes

Don't let the pictures fool you. I thought this was newly renovated hotel...which may be so, but poorly done! The property is so dirty and renovation quality is very bad. We travel a lot and stayed at many Holiday Inn Express before, but this was by far nastiest place we've ever stayed. I bed Holiday Inn corporate has never visited this location as I would never approve the condition to represent the name. It was in a shady location and super tight parking...that we didn't feel safe. Dirty and unswept flooring through out the property. Broken room door that I had to physically lift the door up to open. I have so much to list...

The hotel seems very understaffed. When we checked in our toilet was clogged, we had no bath towels and no shampoo/conditioner in the shower. It took hours to get all of that fixed.

Staff was nice upon check-in. Bed and bathroom were clean however there was food in the refrigerator from the previous guest. Something had obviously leaked out of the fridge and onto the floor as well.

Pool is nice. Breakfast is convenient

Very nice room. Very clean and comfortable. Hotel is on the edge of German Village which is a very nice neighborhood. Others streets around the hotel are not so nice.

Very nice facility, friendly staff, good service

Booked the room through orbitz but card didn’t go through. Hotel didn’t even bother to let us know. Didn’t get the room so we have to stay somewhere else fortunately.

Place was clean and in a very nice location. There are restaurants in walking distance and a park right across the street. Would stay here again!

I liked that it was clean and had a walk-in shower.

Good location in German village. Front desk staff was very nice. Overall condition of the hotel was ok. Rooms clean, but painting on walls was very sloppy and TV remote only worked 2 feet from set.

Rooms we very nice. Elevator needs updated. $5 for parking in their lot...really???

Updated with all the new contemporary feel Great bed and excellent staff at the front desk

South High Street Columbus OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Fitness center
  • Business center

Located in Downtown Columbus, Holiday Inn Express Columbus Downtown, an IHG Hotel is within a mile (2 km) of popular sights such as Ohio Theatre and Lou Berliner Sports Park. This 59-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a gym.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.


Rooms

40-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include sofa beds, refrigerators, and microwaves.


Property features

Guests of Holiday Inn Express Columbus Downtown, an IHG Hotel enjoy a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 10.00 per night. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a microwave in a common area.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Pool View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, City View (Pool View)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Columbus Downtown, an IHG Hotel

Everyone (19) Couples (6) Family (13)
5
Partner Couples

Staff was very friendly and helpful. The room was very clean and comfortable. Loved how close it was to shopping and food. Would stay here again!

By , from Indianapolis on Dec 11, 2022

Review comment responded on Dec 15, 2022

Dear guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express Columbus Downtown – an IHG Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that your stay at this hotel was joyful, pleasant and mesmerizing. Also, I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Holiday Inn Express Columbus Downtown – an IHG Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Respectfully,Nash PatelFront Office Manager

5
Family

This hotel was perfect for our girls weekend. Great location! The breakfast was good. The hotel was very clean. I would highly recommend this hotel.

By on Oct 24, 2022

Review comment responded on Oct 24, 2022

We are so happy you enjoyed your stay!! And that your girls trip was a success! We hope to have you lady’s back very soon!

3
Partner Couples

It was close to German village. In shabby condition--elevator and hallways. Used condom in shower drain.

By on Aug 3, 2022

Review comment responded on Aug 5, 2022

Dear guest, thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. With warm regards, Nash Patel Front Office Manager Holiday Inn Express Columbus Downtown

4
Partner Couples

Pool was too warm to swim in during the daytime. The heat is nice 9-10pm but not refreshing during the daytime hours.

By on May 31, 2022

Review comment responded on Jun 17, 2022

We try to keep the pool temperature in a luke warm for the best comfort

5
Everyone

Tracey and Sheila were very helpful and really nice people. A covered smoking area would have been nice…..it snowed.

By on Dec 1, 2021

Review comment responded on Dec 1, 2021

Hello Guest, Thank you for your much valued feedback. I will be sure to share the great review with the staff. We are proud to hear you had a great stay. We hope you would choose to stay with us again in the future.

5
Family

Located perfectly for my trip. No dislikes

By on Nov 27, 2021

Review comment responded on Nov 28, 2021

Thank you for all of your valued feedback. We are so glad to hear you enjoyed the location of the hotel. We hope you choose to stay with us again.

1
Partner Couples Business Business

Don't let the pictures fool you. I thought this was newly renovated hotel...which may be so, but poorly done! The property is so dirty and renovation quality is very bad. We travel a lot and stayed at many Holiday Inn Express before, but this was by far nastiest place we've ever stayed. I bed Holiday Inn corporate has never visited this location as I would never approve the condition to represent the name. It was in a shady location and super tight parking...that we didn't feel safe. Dirty and unswept flooring through out the property. Broken room door that I had to physically lift the door up to open. I have so much to list...

By on Oct 13, 2021

Review comment responded on Oct 26, 2021

Dear guest, thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2
Family

The hotel seems very understaffed. When we checked in our toilet was clogged, we had no bath towels and no shampoo/conditioner in the shower. It took hours to get all of that fixed.

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

Dear Anonymous, Thank you for taking the time to leave us your feedback. I’m really sorry to hear about your experience. This is certainly not the norm and I’m sorry we fell short on providing you outstanding service. Thank you for staying with us and I hope you will give us another chance. Thanks, DeeJay General Manager

3
Everyone

Staff was nice upon check-in. Bed and bathroom were clean however there was food in the refrigerator from the previous guest. Something had obviously leaked out of the fridge and onto the floor as well.

By on Jul 27, 2021

Review comment responded on Jul 27, 2021

Dear guest, thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

3
Family

Pool is nice. Breakfast is convenient

By on Jul 16, 2021

Review comment responded on Jul 16, 2021

Dear guest, thank you for taking the time and sharing valuable feedback with us. We truly apologize for any inconvenience. Also, we appreciate your stay with us and look forward to seeing you soon.

Holiday Inn Express Columbus Downtown, an IHG Hotel

650 South High Street, Columbus, OH 43215
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