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Recent guest reviews

The staff has been very helpful

Good

Quiet, clean, easy check in and check out. Good breakfast, very friendly and helpful staff.

Rundown, poor service. Can do better for the same money!

Didn't like the $100 incident fee sprung on me during checking in. Wow! That's an interesting way to be greeted!

Good place to stay and a decent breakfast

Liked the location and staff. Was a little dated, but clean and comfortable. The breakfast was ok. I tried oatmeal but it wasn’t completely cooked. I did eat other things, so I was fine. Just wanted to be truthful. I am not complaining. I enjoyed my stay

4 person room had towels for 2. Refrigerator had not been cleaned and had a bottle of leftover wine in it. The hotel ran out of coffee and some food items by 9:00 for breakfast. Soap and shampoo dispensers in shower were empty.

The mattress felt well-used and there were holes in it. There was no coffee in the lobby. The pool and restaurant were closed, which I think should have been posted on the website. It was a safe location, walking distance to food, and the staff was friendly. The hotel was mostly clean. It was an inexpensive stay compared to other hotels and I got what I paid for. It was a convenient location to a lot of Columbus, just a half an hour to almost everything.

All the amenities like the pool including the dining room/restaurant were closed for the whole weekend, which was the entirety of my stay so I was unable to use any of it. There was also a stain on the bed skirt. I was basically stuck inside a room without anything to do or eat because I had no car.

The hotel was dirty & understaffed. I never once had my room cleaned and had to beg for towels daily, the lobby & elevators were filthy. This was a very disappointing & disgusting stay, I would never imagine such filth during the covid times.

Nice place. Very clean One way in and out sucks Hate waiting on 1 elevator Especially when there are 2 and only 1 is running Tv sucked as you only had a few channels Couldn’t rent anything or watch anything else even if you wanted to pay extra

The things that stood out for me were the shower and bed. Both were a very nice size and clean. The problem is that those were the only positives. There were stains on the curtains, walls, and carpet. The garbage was never picked up. I was only thoroughly answered when I was speaking with another guy. I thought this was because the other staff didn't have those answers. Yet when women came in they readily answered them. This just seemed very strange to me I don't know if this is normal for this property or not. I can only say it's not normal for me.

It's in a convenient location close to Gas stations, restaurants, and shopping malls, airports, Staff is real nice & polite, it's very peaceful.

Plaza Properties Boulevard Columbus OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Northeast Columbus, Holiday Inn Express Columbus Airport - Easton, an IHG Hotel is within a few miles (5 km) of sights such as Ohio Governor's Residence and Heritage Garden and VA Columbus Ohio. This 110-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free weekday newspapers, free local calls, and safes.


Property features

At Holiday Inn Express Columbus Airport - Easton, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Standard Room

1 Twin Bed | Sleeps 2

Suite, 1 King Bed, Accessible (Accessible Tub)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express Columbus Airport - Easton, an IHG Hotel

Everyone (15) Couples (6) Business (9) Family (11) Other (2)
4
Everyone

The staff has been very helpful

By on Dec 19, 2022

Review comment responded on Dec 19, 2022

Thank you for you rating and review. It was a pleasure to serve you and we hope to see you again in the future.

4
Family

By on Nov 28, 2022

Review comment responded on Nov 28, 2022

Thank you for your rating. It was a pleasure to serve you and we hope to see you again in the future.

5
Everyone

Good

By on Oct 16, 2022

Review comment responded on Oct 17, 2022

Thank you for your perfect rating. It was a pleasure to serve you and we hope to see you again

5
Family

Quiet, clean, easy check in and check out. Good breakfast, very friendly and helpful staff.

By on Oct 1, 2022

Review comment responded on Oct 4, 2022

Thank you for your perfect rating. It was a pleasure to serve you and we hope to see you again in the future.

1
Business Business

Rundown, poor service. Can do better for the same money!

By on Aug 14, 2022

Review comment responded on Aug 15, 2022

Thank you for your rating and review. It was a pleasure to serve you and we will share your comments with our leadership team. We do hope to see you again in the future.

4
Family

Didn't like the $100 incident fee sprung on me during checking in. Wow! That's an interesting way to be greeted!

By on Aug 12, 2022

Review comment responded on Aug 15, 2022

Thank you for your rating and review. It was a pleasure to serve you and we apologize you were not made aware of the incidental ahead of time.

4
Family

Good place to stay and a decent breakfast

By on Jun 15, 2022

Review comment responded on Jun 20, 2022

Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

4
Friends

Liked the location and staff. Was a little dated, but clean and comfortable. The breakfast was ok. I tried oatmeal but it wasn’t completely cooked. I did eat other things, so I was fine. Just wanted to be truthful. I am not complaining. I enjoyed my stay

By on May 2, 2022

Review comment responded on May 6, 2022

Thank you for you rating and review. We will share your comments with our leadership team and we do hope to see you again in the future.

2
Family

4 person room had towels for 2. Refrigerator had not been cleaned and had a bottle of leftover wine in it. The hotel ran out of coffee and some food items by 9:00 for breakfast. Soap and shampoo dispensers in shower were empty.

By on Mar 27, 2022

Review comment responded on Apr 8, 2022

Thank you for your rating and review. It was a pleasure to serve you and your comments will be shared with our leadership team. We apologize your stay was less than stellar and do hope to have another opportunity to serve you again in the future.

3
Everyone

The mattress felt well-used and there were holes in it. There was no coffee in the lobby. The pool and restaurant were closed, which I think should have been posted on the website. It was a safe location, walking distance to food, and the staff was friendly. The hotel was mostly clean. It was an inexpensive stay compared to other hotels and I got what I paid for. It was a convenient location to a lot of Columbus, just a half an hour to almost everything.

By on Dec 26, 2021

Review comment responded on Feb 23, 2022

Thank you for your rating and review. It was a pleasure to serve you and we will pass along your comments to our team. We hope to see you again when you are back in our area.

Holiday Inn Express Columbus Airport - Easton, an IHG Hotel

3030 Plaza Properties Boulevard, Columbus, OH 43219
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