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Recent guest reviews

The mattress felt well-used and there were holes in it. There was no coffee in the lobby. The pool and restaurant were closed, which I think should have been posted on the website. It was a safe location, walking distance to food, and the staff was friendly. The hotel was mostly clean. It was an inexpensive stay compared to other hotels and I got what I paid for. It was a convenient location to a lot of Columbus, just a half an hour to almost everything.

All the amenities like the pool including the dining room/restaurant were closed for the whole weekend, which was the entirety of my stay so I was unable to use any of it. There was also a stain on the bed skirt. I was basically stuck inside a room without anything to do or eat because I had no car.

The hotel was dirty & understaffed. I never once had my room cleaned and had to beg for towels daily, the lobby & elevators were filthy. This was a very disappointing & disgusting stay, I would never imagine such filth during the covid times.

Nice place. Very clean One way in and out sucks Hate waiting on 1 elevator Especially when there are 2 and only 1 is running Tv sucked as you only had a few channels Couldn’t rent anything or watch anything else even if you wanted to pay extra

The things that stood out for me were the shower and bed. Both were a very nice size and clean. The problem is that those were the only positives. There were stains on the curtains, walls, and carpet. The garbage was never picked up. I was only thoroughly answered when I was speaking with another guy. I thought this was because the other staff didn't have those answers. Yet when women came in they readily answered them. This just seemed very strange to me I don't know if this is normal for this property or not. I can only say it's not normal for me.

It's in a convenient location close to Gas stations, restaurants, and shopping malls, airports, Staff is real nice & polite, it's very peaceful.

First we got to the city an hour early and I called see if we could check in and was flat told no, didn't ask name, or even check, extremely rude about it. We went any bc we had no where to go, and was checked right no issues. Then Sun morning @ 9AM the maid tried to bust in the door! Check out is11AM! We were still sleeping! Then they proceeded to clean other rooms, so extremely loud we couldn't sleep. Doors slamming, vacuums right outside our door, they brought a kid with them and she was loud yelling a few times, I would here them stomping in the room above us! It was ridiculous how loud they were! They day before the cleaning ppl blocked the hallways with their stuff and had linens on the floor so we had to squeeze and step over stuff by every time we went anywhere. The pillows were so flat 2 barely made one pillow and the dispensers in the shower were empty but one. Worst hotel stay I've had! I have stayed at better motels for $50 bucks than this for $200!

Service at the bar and restaurant was horrible and the room only had one bottle of water and no refrigerator

Close to the interstate and plenty around it. Great price, would stay again. Only downside is breakfast not included.

Great hotel, with amazingly friendly and helpful staff. Nice rooms, large, comfortable and modern. Close to airport. Shuttle is easy. Only drawback was food at the restaurant was not very good, and there's not much around to go to for food, but staff at restaurant was friendly and atmosphere very fun.

I appreciated the airport shuttle and the friendly hotel staff. We arrived early, and the woman who check us in was very accommodating. The room was also very clean and comfortable.

I stayed for two nights. The first night we ate dinner in our room. Although the room looked like it had been cleaned the next day, our food from the night before was not thrown away. There were not enough towels for two of us in the bathroom, and the fitness facility had a water cooler without any water jug. Just not a great experience, and with so many choices, this would be my last in the future.

The overall experience of the hotel exceeded my expectations, and was very clean, tidy, and comfortable. However, the staff was very unfriendly. The person at the front desk did not greet me, asked for my information, and threw my room key down on the counter and pointed towards the elevators. Unfortunately, I didn't catch the gentleman's name, but he was a male with glasses. The manager (female) who was present was walking around, looked at me and kept walking. Overall, the staff was extremely unfriendly and unpleasant. They would be reason enough to look elsewhere on my next trip.

A fresh looking Sheraton. Great rooms, good sized gym, nice restaurant and overall very friendly staff.

The Four Points near the Columbus airport was convenient, clean and reasonably priced. We had some noisy guests in the rooms above us and beside us, though, which made for a very long night.

Plaza Properties Boulevard Columbus OH

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Indoor pool

Located in Northeast Columbus, Four Points by Sheraton Columbus Ohio Airport is within a few miles (5 km) of sights such as Ohio Governor's Residence and Heritage Garden and VA Columbus Ohio. This 110-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 110 rooms are soundproofed and have an array of amenities, including free weekday newspapers, free local calls, and safes. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Desks are also included.


Property features

At Four Points by Sheraton Columbus Ohio Airport, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Guest reviews for Four Points by Sheraton Columbus Ohio Airport

Everyone (13) Couples (6) Business (9) Family (6) Other (2)
3
Everyone

The mattress felt well-used and there were holes in it. There was no coffee in the lobby. The pool and restaurant were closed, which I think should have been posted on the website. It was a safe location, walking distance to food, and the staff was friendly. The hotel was mostly clean. It was an inexpensive stay compared to other hotels and I got what I paid for. It was a convenient location to a lot of Columbus, just a half an hour to almost everything.

By on Dec 26, 2021

1
Business Business

All the amenities like the pool including the dining room/restaurant were closed for the whole weekend, which was the entirety of my stay so I was unable to use any of it. There was also a stain on the bed skirt. I was basically stuck inside a room without anything to do or eat because I had no car.

By on Oct 23, 2021

Review comment responded on Oct 27, 2021

Thank you for your rating and review. We apologize your stay was less than stellar and will pass along your comments to our leadership team.

1
Partner Couples

The hotel was dirty & understaffed. I never once had my room cleaned and had to beg for towels daily, the lobby & elevators were filthy. This was a very disappointing & disgusting stay, I would never imagine such filth during the covid times.

By on Oct 19, 2021

Review comment responded on Oct 20, 2021

Thank you for your rating and review. We apologize your stay was less than stellar and will pass along your comments to our leadership team. We do hope you will allow us another opportunity to serve you again in the future.

4
Partner Couples

Nice place. Very clean One way in and out sucks Hate waiting on 1 elevator Especially when there are 2 and only 1 is running Tv sucked as you only had a few channels Couldn’t rent anything or watch anything else even if you wanted to pay extra

By on Oct 4, 2021

Review comment responded on Oct 8, 2021

Thank you for your rating and review. It was a pleasure to serve you and we will pass along your comments to our leadership team. We hope to see you again in the future.

1
Everyone

The things that stood out for me were the shower and bed. Both were a very nice size and clean. The problem is that those were the only positives. There were stains on the curtains, walls, and carpet. The garbage was never picked up. I was only thoroughly answered when I was speaking with another guy. I thought this was because the other staff didn't have those answers. Yet when women came in they readily answered them. This just seemed very strange to me I don't know if this is normal for this property or not. I can only say it's not normal for me.

By on Sep 4, 2021

Review comment responded on Sep 5, 2021

Thank you for your rating and review. It was a pleasure to serve you and we apologize your stay was less than stellar. Your comments will be shared with our leadership team for corrective action. We do hope you will allow us another opportunity to serve you again in the future.

3
Everyone

By on Apr 6, 2021

Review comment responded on Apr 16, 2021

Thank you for your rating. It was a pleasure to serve you and we hope to see you again in the future.

4
Everyone

By on Jul 13, 2020

Review comment responded on Jul 15, 2020

Thank you for your feedback! We appreciate your business and hope you visit us again!

5
Everyone

By on Mar 12, 2020

5
Everyone

It's in a convenient location close to Gas stations, restaurants, and shopping malls, airports, Staff is real nice & polite, it's very peaceful.

By on Mar 7, 2020

3
Everyone

By on Feb 21, 2020

Review comment responded on Feb 21, 2020

Thank you for staying with us! Please contact us directly for any issues that you had here at the Four Points.

Four Points by Sheraton Columbus Ohio Airport

3030 Plaza Properties Boulevard, Columbus, OH 43219
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