- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, JCB International, MasterCard, and Visa.
- This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Four Points by Sheraton Columbus Ohio Airport
3.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 22 reviews
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Recent guest reviews
Great hotel, with amazingly friendly and helpful staff. Nice rooms, large, comfortable and modern. Close to airport. Shuttle is easy. Only drawback was food at the restaurant was not very good, and there's not much around to go to for food, but staff at restaurant was friendly and atmosphere very fun.
I appreciated the airport shuttle and the friendly hotel staff. We arrived early, and the woman who check us in was very accommodating. The room was also very clean and comfortable.
I stayed for two nights. The first night we ate dinner in our room. Although the room looked like it had been cleaned the next day, our food from the night before was not thrown away. There were not enough towels for two of us in the bathroom, and the fitness facility had a water cooler without any water jug. Just not a great experience, and with so many choices, this would be my last in the future.
The overall experience of the hotel exceeded my expectations, and was very clean, tidy, and comfortable. However, the staff was very unfriendly. The person at the front desk did not greet me, asked for my information, and threw my room key down on the counter and pointed towards the elevators. Unfortunately, I didn't catch the gentleman's name, but he was a male with glasses. The manager (female) who was present was walking around, looked at me and kept walking. Overall, the staff was extremely unfriendly and unpleasant. They would be reason enough to look elsewhere on my next trip.
A fresh looking Sheraton. Great rooms, good sized gym, nice restaurant and overall very friendly staff.
The Four Points near the Columbus airport was convenient, clean and reasonably priced. We had some noisy guests in the rooms above us and beside us, though, which made for a very long night.
Nice, close to the airport but not on top of it. Bed was comfortable and nice roomy bathroom.
I chose this hotel because of its proximity to the airport. While my room was clean and comfortable, I was disappointed that the restaurant was not open on the evening I checked in. Also, when I checked out, there was no one at the front desk to which I could speak to ensure I was square with my charges. I trusted that I was and left my room key on the desk near the computer.
Every detail of this hotel was amazing. Really a great experience.
We had secured a double queen bed because there was supposed to be four people in the room. When we got there they gave us on king bed, and they had no other rooms available to switch to the correctly booked room. I payed for the room by credit card several weeks in advance and when I got the bill it was 40 dollars less than what I payed and did not refund the difference. The rooms are not very sound proof and we were kept awake by the room above and the noises in the hall and the food was very expensive.
Very impressed by the hotel's curb appeal. Everything looked brand new. Room was very clean and bed very comfortable. The only thing missing was there wasn't a continental breakfast in the morning
Hotel is very new and facilities all up-to-date. Room was a little on the small side but bed was super comfy. Pool was nice, but temp was too cold. Enjoyed the cozy 24-hour gym.
We went to a food convention The only thing wrong was in room 423 the toilet paper holder in bathroom was off the wall and sitting on the back of the toilet, the lamp on the desk had a burned out light bulb and the trash cans in both the bathroom and the main room did not have a liner. We did mention this to the front desk and with in 5 min someone did bring a light bulb to our room and the next morning at 750am someone knocked on the door to come in and fix the toilet paper holder. We asked that they please come back a little bit later since we were not planning on getting up until 830am. The beds were very comfortable and the entire building was immaculate!
This hotel was the cleanest hotel I have ever stayed at! Completely spotless!
Checking in was a breeze. The staff was very friendly and the hotel was beautiful. I really enjoyed how quiet and clean everything was. The lounge area was classy. The location was wonderful because everything was very close to the hotel. Keep up the wonderful job and thanks for a great night stay!
Very close to airport and very conveniently located. This was my first stay at a Four Points By Sheraton. Loved the room furnishings and the shower was awesome! There is a nice and casual bar and dining room with moderately priced entrees ($10-15). Wireless internet connection was fast and easy to connect.
Beautiful hotel, easy check in. Large beautiful super clean room. Very quiet. Would stay here again.
New hotel with up to date and clean rooms with a great desk area for working.
Nice Hotel, a little bit difficult to find since the address did not appeared in the GPS of the Rental Car. However, the only real negative point is the attention of the staff. With the exception of the Manager, everybody seemed distant, cold and uninterested in giving a personalized service.
New, clean rooms. No Room-darkening curtains to block parking lot lights. Tribe of families were loud on 2nd night while I studied for certification workshop.
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Four Points by Sheraton Columbus Ohio Airport places you within a 15-minute drive of popular attractions such as Columbus Museum of Art and Mapfre Stadium. This 3-star hotel welcomes guests with 110 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also near Gahanna Municipal Golf Course and Gahanna Historical Society.
Dining
This hotel is home to a café and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:30 AM.
Rooms
All of Four Points by Sheraton Columbus Ohio Airport's 110 air-conditioned rooms provide free weekday newspapers, phones, and desks. Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries.
Property features
At Four Points by Sheraton Columbus Ohio Airport, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 3 meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for Four Points by Sheraton Columbus Ohio Airport
Everyone
Great hotel, with amazingly friendly and helpful staff. Nice rooms, large, comfortable and modern. Close to airport. Shuttle is easy. Only drawback was food at the restaurant was not very good, and there's not much around to go to for food, but staff at restaurant was friendly and atmosphere very fun.
greqt stay!
Everyone
I appreciated the airport shuttle and the friendly hotel staff. We arrived early, and the woman who check us in was very accommodating. The room was also very clean and comfortable.
ok, but not my first choice.
Everyone
I stayed for two nights. The first night we ate dinner in our room. Although the room looked like it had been cleaned the next day, our food from the night before was not thrown away. There were not enough towels for two of us in the bathroom, and the fitness facility had a water cooler without any water jug. Just not a great experience, and with so many choices, this would be my last in the future.
poor customer service
Everyone
The overall experience of the hotel exceeded my expectations, and was very clean, tidy, and comfortable. However, the staff was very unfriendly. The person at the front desk did not greet me, asked for my information, and threw my room key down on the counter and pointed towards the elevators. Unfortunately, I didn't catch the gentleman's name, but he was a male with glasses. The manager (female) who was present was walking around, looked at me and kept walking. Overall, the staff was extremely unfriendly and unpleasant. They would be reason enough to look elsewhere on my next trip.
great airport hotel
BusinessTravelers
A fresh looking Sheraton. Great rooms, good sized gym, nice restaurant and overall very friendly staff.
decent hotel close to the airport
Families
The Four Points near the Columbus airport was convenient, clean and reasonably priced. We had some noisy guests in the rooms above us and beside us, though, which made for a very long night.
wedding
Families
Nice, close to the airport but not on top of it. Bed was comfortable and nice roomy bathroom.
close to airport
Singles
I chose this hotel because of its proximity to the airport. While my room was clean and comfortable, I was disappointed that the restaurant was not open on the evening I checked in. Also, when I checked out, there was no one at the front desk to which I could speak to ensure I was square with my charges. I trusted that I was and left my room key on the desk near the computer.
5 stars all the way
Singles
Every detail of this hotel was amazing. Really a great experience.
not so good
BusinessTravelers
We had secured a double queen bed because there was supposed to be four people in the room. When we got there they gave us on king bed, and they had no other rooms available to switch to the correctly booked room. I payed for the room by credit card several weeks in advance and when I got the bill it was 40 dollars less than what I payed and did not refund the difference. The rooms are not very sound proof and we were kept awake by the room above and the noises in the hall and the food was very expensive.
