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Recent guest reviews

The cleanliness of this property is questionable. After inspecting the sheets in two different rooms they were stained and totally disgusting with what appeared to be small remnants of blood. I immediately left the property and did not stay. TOTALLY UNACCEPTABLE AND GROSS.

Pool and gym were closed. Pool hadn’t been serviced in a while but staff was really friendly. Other then that, it looked like the pictures and I felt like I knew what to expect when I reserved it.

Nice place

The staff was pleasant but the hotel itself was bad. We understand that it was being upgraded so no negatives regarding the needed updates. Our room smelled like strong smoke. I felt like someone was smoking through our AC. The shower head fell off while I was taking a shower. The bathroom floors had a weird film on them. I was disappointed with the room but the staff was personable!

Great staff!

BED BUGS!!!

I stayed here for business. The staff are very friendly, and my room was clean and comfortable. Other than the noises made from people on the next floor, it was an enjoyable stay.

The personnel were incredible. The maintenance man, sorry, forget his name went out of his way to help. Roger at the front desk was the best!

Room smelled really bad of smoke. Had to tell front desk so we didn’t get charged cleaning fee and they had to spray the room

Room was dirty upon arrival...stains on sheets bathroom was filthy..literally cleaned it myself before I put my kids on the tub. I asked for fresh towels the next day it was told they would bring some took them over 8 hours for me to receive them. Upon check in receptionist had me waiting for 10 mins before even greeting me then was on the phone the whole time during the check in process..will not be returning

They double charged my card two times!

Tile was off the wall and multiple switches didn’t work. Breakfast was terrible and untasty.

Very nice place to stay with free breakfast, indoor pool and free ride to airport. Friendly staff. Fast food and convenience store within easy walking distance.

Very accommodating for a late check in. Older hotel but upkeep was good. Clean and quiet. Would stay again.

I found the staff to be very pleasant and helpful. My room was clean and comfortable. The grounds showed appropriate care. The interior of the building is beginning to show its age and could use updating. It is a bit dreary.

Room smelled of musty Cheetos. At booking room was depicted as having walk-in shower, it did not. Was given lotion instead of shampoo. There was trash in corner behind chair.

Airpointe Dr Columbus OH

Hotel highlights

  • Free on-the-go breakfast
  • Free in-room wired Internet
  • Free parking
  • Indoor pool

Located in Northeast Columbus, Best Western Port Columbus is 2 mi (3.2 km) from Ohio Governor's Residence and Heritage Garden and within a 5-minute drive of Creekside Gahanna. This 87-room hotel has conveniences like free breakfast, an indoor pool, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can expect to find free wired Internet and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

At Best Western Port Columbus, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a meeting room, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Accessible, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Best Western Port Columbus

Everyone (28) Couples (3) Family (7)
1
Everyone

The cleanliness of this property is questionable. After inspecting the sheets in two different rooms they were stained and totally disgusting with what appeared to be small remnants of blood. I immediately left the property and did not stay. TOTALLY UNACCEPTABLE AND GROSS.

By on Nov 6, 2022

3
Family

Pool and gym were closed. Pool hadn’t been serviced in a while but staff was really friendly. Other then that, it looked like the pictures and I felt like I knew what to expect when I reserved it.

By on Sep 23, 2022

4
Everyone

Nice place

By on Aug 22, 2022

Review comment responded on Sep 12, 2022

Thank you for your review.

4
Family

The staff was pleasant but the hotel itself was bad. We understand that it was being upgraded so no negatives regarding the needed updates. Our room smelled like strong smoke. I felt like someone was smoking through our AC. The shower head fell off while I was taking a shower. The bathroom floors had a weird film on them. I was disappointed with the room but the staff was personable!

By on Aug 20, 2022

4
Family

Great staff!

By on Jul 24, 2022

Review comment responded on Aug 4, 2022

Thank you for your review

1
Family

BED BUGS!!!

By on Feb 18, 2022

Review comment responded on Feb 18, 2022

Thank you for your review. I want to apologize for all of your issues and concerns. Did you report this to the front desk? I will look into this matter.

4
Business Business

I stayed here for business. The staff are very friendly, and my room was clean and comfortable. Other than the noises made from people on the next floor, it was an enjoyable stay.

By , from Chillicothe on Feb 12, 2022

Review comment responded on Feb 14, 2022

Thank you for your wonderful review.

5
Everyone

The personnel were incredible. The maintenance man, sorry, forget his name went out of his way to help. Roger at the front desk was the best!

By on Jan 4, 2022

Review comment responded on Jan 5, 2022

Thank you so much for your wonderful review. Daniel is the maintenance man name. We all say thank you...

3
Friends

Room smelled really bad of smoke. Had to tell front desk so we didn’t get charged cleaning fee and they had to spray the room

By , from chillicothe on Sep 30, 2021

Review comment responded on Sep 30, 2021

Thank you for your review. I want to apologize for all of your issues and concerns. I want you to know that your concerns will be addressed.

3
Everyone

By on Sep 21, 2021

Best Western Port Columbus

1450 Airpointe Dr, Columbus, OH 43219
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