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Recent guest reviews

Room smelled really bad of smoke. Had to tell front desk so we didn’t get charged cleaning fee and they had to spray the room

Room was dirty upon arrival...stains on sheets bathroom was filthy..literally cleaned it myself before I put my kids on the tub. I asked for fresh towels the next day it was told they would bring some took them over 8 hours for me to receive them. Upon check in receptionist had me waiting for 10 mins before even greeting me then was on the phone the whole time during the check in process..will not be returning

They double charged my card two times!

Tile was off the wall and multiple switches didn’t work. Breakfast was terrible and untasty.

Very nice place to stay with free breakfast, indoor pool and free ride to airport. Friendly staff. Fast food and convenience store within easy walking distance.

Very accommodating for a late check in. Older hotel but upkeep was good. Clean and quiet. Would stay again.

I found the staff to be very pleasant and helpful. My room was clean and comfortable. The grounds showed appropriate care. The interior of the building is beginning to show its age and could use updating. It is a bit dreary.

Room smelled of musty Cheetos. At booking room was depicted as having walk-in shower, it did not. Was given lotion instead of shampoo. There was trash in corner behind chair.

The front desk representatives were very professional and the young lady in the eating area made us feel like at home! We will be back soon. The shuttle and breakfast awesome. Better than the more expensive hotels that my colleagues stayed. I just had to brag! Great place to stay.. Great staff!

The hotel was very clean and nicely decorated. I was very comfortable once I got into my room. The room key did not work so I had to go back to the desk to get it taken care of. The clerk on duty was very helpful. He walked me back to the room to make sure this card key worked. It did. I had a late flight in from Atlanta and chose this hotel for its proximity to the Columbus airport and the 12 noon checkout. I had planned to sleep in however the housekeeping staff woke me with loud talking and laughing in the hallway. This went in for quite some time. Normally, would have been no problem as I would have been long gone my 10 am. Overall the accommodations were very nice, clean and suitable for an overnight stay.

I had a smaller room, but it was just me so that was all I needed. Everything was clean and tidy. The bed was comfortable and I had enough pillows to stack up (I have a bit of GERD along with some sleep apnea and being able to sleep on an incline is helpful. Perhaps hotels [in general as I've never seen this offered anywhere] could offer incline pillows for guests?). I don't have cable at home so being able to watch some TV was a treat! I also definitely appreciated the breakfast as I hadn't eaten much the day before.

Beautiful hotel!! Nice rooms, nice breakfast. Only negative thing is that the pool needed to be warmer. For an indoor pool, it shouldnt be freezing cold like it was

Lovely staff, amenities, breakfast and overall experience! Thank you especially to the front desk workers who recommended all of the lovely places & restaurants that my boyfriend and I visited during our stay! They went above and beyond and it was extremely helpful. I couldn't stop bragging about my experience there to others! We WILL be back!

Staff was rude. Parking was not free. Bathroom was dirty. Breakfast wasn't served until 6.

Very friendly and helpful staff. Clean, comfortable, spacious room.

Bed appeared to have a broken caster but we forgot to mention it to the desk otherwise we had a great stay.

Basic clean easy friendly would go back. Batter than average for the price.

Airpointe Dr Columbus OH

Hotel highlights

  • Free on-the-go breakfast
  • Free in-room wired Internet
  • Free parking
  • Free airport shuttle

Located in Northeast Columbus, Best Western Port Columbus is within a few miles (5 km) of sights such as Ohio Governor's Residence and Heritage Garden and VA Columbus Ohio. This 87-room hotel has conveniences like free breakfast, an indoor pool, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

Best Western Port Columbus's 87 rooms are recently renovated and provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

At Best Western Port Columbus, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Accessible, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Best Western Port Columbus

Everyone (24) Couples (3) Family (3) Other (1)
3
Friends

Room smelled really bad of smoke. Had to tell front desk so we didn’t get charged cleaning fee and they had to spray the room

By , from chillicothe on Sep 30, 2021

Review comment responded on Sep 30, 2021

Thank you for your review. I want to apologize for all of your issues and concerns. I want you to know that your concerns will be addressed.

1
Family with small children

Room was dirty upon arrival...stains on sheets bathroom was filthy..literally cleaned it myself before I put my kids on the tub. I asked for fresh towels the next day it was told they would bring some took them over 8 hours for me to receive them. Upon check in receptionist had me waiting for 10 mins before even greeting me then was on the phone the whole time during the check in process..will not be returning

By on Jul 6, 2021

Review comment responded on Jul 8, 2021

Thank you for your review. Secondly I want to apologize for all of your issues and concerns. I want you to know that each issue will be addressed.

4
Everyone

By on Mar 22, 2021

1
Everyone

They double charged my card two times!

By on Sep 3, 2020

3
Partner Couples

Tile was off the wall and multiple switches didn’t work. Breakfast was terrible and untasty.

By on Jun 5, 2020

5
Business Business

Very nice place to stay with free breakfast, indoor pool and free ride to airport. Friendly staff. Fast food and convenience store within easy walking distance.

By , from Petersburg VA on Sep 28, 2019

Review comment responded on Oct 1, 2019

Thank you for the wonderful feedback!

5
Partner Couples

Very accommodating for a late check in. Older hotel but upkeep was good. Clean and quiet. Would stay again.

By on Sep 25, 2019

Review comment responded on Oct 1, 2019

Thank you for your positive feedback.

4
Family

I found the staff to be very pleasant and helpful. My room was clean and comfortable. The grounds showed appropriate care. The interior of the building is beginning to show its age and could use updating. It is a bit dreary.

By on Sep 20, 2019

Review comment responded on Oct 1, 2019

Thank you for your feedback.

2
Friends

Room smelled of musty Cheetos. At booking room was depicted as having walk-in shower, it did not. Was given lotion instead of shampoo. There was trash in corner behind chair.

By on Jul 18, 2019

Review comment responded on Jul 31, 2019

I apologize for the smell that you encountered in your room. We only have one room that has a walk-in shower and that is one of our handicapped rooms, we don't move guests from that room because when a guest books a handicapped room we assume that they need it.

5
Business Business

The front desk representatives were very professional and the young lady in the eating area made us feel like at home! We will be back soon. The shuttle and breakfast awesome. Better than the more expensive hotels that my colleagues stayed. I just had to brag! Great place to stay.. Great staff!

By on Jun 23, 2019

Review comment responded on Jul 8, 2019

Thank you!!!

Best Western Port Columbus

1450 Airpointe Dr, Columbus, OH 43219
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