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Quality Inn Fort Jackson

2.5 out of 5.0

Recent guest reviews

Just not good. Front desk staff was very nice. Had a cup of coffee and grits as I was leaving, which was good. Room not clean. This was second room, because the first was so strong of air freshener to cover the horrible smell coming from the bathroom I requested to be moved.

ok-so I read the reviews but the price was $28 less than anywhere else in the area so we booked it anyways. Check in a breeze, they have an outdoor pool, small but nice fitness room, basic but free breakfast and USA newspaper in the lobby with fresh coffee 24 hours a day. Yes it is old and needs updating but again for the price is was ok for us. I drove 1 minute to get back onto I77 and that was a big plus. Noise around the hotels so keep your fan on in the room and it will help. TV very nice, small refrigerator, and a nice size microwave. I gave it a 3 for average and think this is accurate rating.

This was a terrible place. We usually stay with a choice hotel. We have a rewards card and since no choice hotel was available in the area where we wanted to stay, we went with this Quality in. At check in we were greeted/signed in by their reception person. I knew this because he was wearing a shirt with the company logo. No name tag. He was dressed very unprofessionally given that this person represents the company and image. He had on a black skull cap( I think that's what they're called) with a skull logo on the front and a Harley Davidson logo on the back. We were unable to get internet. We even called the server to assist. They needed to call the hotel, but no one would answer, the phone did not go to voicemail. Needless to say, the internet situation was not resolved. TV reception was poor.... Picture on all channels was snowy. The room was very small. The bathroom door could not be closed if you were sitting in the toilet. Tub and toilet in same room, vanity was just outside the toilet. There was no fan in the bathroom. Light and fan were on the same switch. We were told, by a staff member, that the owner did not want to invest in the double switch required to turn fan and light on independently because it would be too costly. There was mold on the ceiling in the bathroom There were dirty scuff marks on the wall, dirty bathroom floor and peeling wall paper in the bathroom. On the bedside table there was a card placed saying "COMMITMENT TO YOUR SAFISFACTION". This is clearly something housekeeping is told to put out, but no follow through on. Of the number of hotel guests, I would say the majority were construction workers, I would imagine, put up by their companies. The breakfast lady lacked in any love of her job. Yet she managed to put out a " tip jar". Service here was basic as well. Checkout staff in the morning were totally uncaring of our concerns.

This hotel has been a disappointment for to many reasons. This is a old hotel but I have stayed at many old hotel that have been updated and are clean. This hotel needs updating and better cleaning. The air conditioning did keep the room comfortable through 4 days of oppressive heat and humidity. Unfortunately it was so loud you could not hear the TV or sleep. The TV reception for the local stations which are broadcast free in HD were very poor reception and difficult to watch. The room carpet was very dirty. Walking in my stocking feet resulted in dirty brown socks. The breakfast food was ample. The breakfast room was very small. The staff at the front desk and breakfast room were excellent.

Due to my daughter's Basic Training graduation we booked this hotel online for location convenience. What a mistake!!! I do tell you that front desk personnel were trying hard with good customer service, but the hotel is a mess. They were using as an excuse bad weather from hurricane Irma, which that could explain the issues with not having the lights working half way in the rooms offered to me. But dirty bed sheets, bathrooms, rooms carpets and a strong smell to mold that's not Irma, that's poor management and lack of supervision. We tried 3 rooms all with issues. Lobby area, parking lot, hallways were nasty. We learned our lesson, location is not that important when booking a good room. It is a shame because this hotel as potential, but management have to bring their A game. We ended up canceling and booking in a Marriott Fairfield close to Fort Jackson.

Delighted to have found a room at all as Columbia was booked for the eclipse. Stayed 2 nights. Sunday night was billed at $108 , Monday at $79. This is not even close to a $108 room, $79 is a bit high as well. Our room was not very clean. The wall beside the bed was in dire need of cleaning, it appeared not to have been washed down in a very long time. There were also small amounts of stuff on the wall that was disgusting. There were dirty towels behind the bathroom door. Bedside phone handle was not clean either. A small baby roach skittered across the bathroom floor at first but saw none other after that. This is a 2 story establishment with no elevator so do remember that when booking. We had requested ground floor which they granted us so high marks for that. The building and rooms are old and aging, each unit has an AC that hangs out below the window and often has condensation on the walkways. Room had patches on wall behind main door, needs paint. Pool seemed clean. Pools side chairs in disrepair. Found only 2 that did not have missing plastic straps. Only 2 umbrellas on 2 tables. A third table was in such bad shape it was disintegrating. I sat there for a few minutes and noticed stuff in my lap on on legs, it was rotting fiberglass,left right away and did not return. Breakfast was also on the low end of the scale although it was free. Did not care for the coffee or eggs. Only meat was the sausage gravy. Enjoyed the cheerios toast and yogurt. Very friendly staff, tidy entrance and lobby. Good location for us. Easy on and easy off the freeway and to our chosen viewing place for the eclipse. Pay more if you can and get into a cleaner place.

The front desk and breakfast staff a very friendly and glad to help.loved the staff! The breakfast did have a hot item and waffle maker besides continental breakfast. The bed and bathrooms were clean. The rooms are a little worn, I.e. the walls could be painted or scrubbed. . There is no elevator if you end up on the second floor. It is a motel not hotel setup. The pool was clean. The price was right!

Stopped overnight here because Quality Inns are usually clean and reasonable. Well this place was reasonable. The clock in the room did not work. I went to the desk and asked for one that did. They did not have any. They told me every clock they had was like the one I had and no one knew how to set them. They said they were all new and useless. The evening checkin person was a little snooty, goodness knows why at this place. The morning desk staff was fine as was the lady taking care of breakfast. Did I mention the ceiling in the bathroom was falling down? This place needs a LOT of renovation.

We stopped here because we were tired from a long day on the road and this place was right off the interstate. It was clean with a comfortable bed and pillows. Great hot water in the shower, decent complementary breakfast. The employees I met were all friendly and helpful but there are some deferred maintenance issues: the tv wouldn't turn off until we unplugged it, the bathroom exhaust fan didn't work and the faucet leaked all over the counter. Still, we both got a good night's sleep at a decent price and were ready to get back on the road in the morning.

The first that we were given had not been made. They gave us another one that was acceptable, but that's about all. We were awaken at 3 AM by a bunch of golfers partying outside. The hallway, the next morning, was littered with empty beer cans. The breakfast was OK but not particularly attractive. Overall, a pretty bad experience for a fairly high price, about $ 100/night.

8104 Two Notch Rd Columbia SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Quality Inn Fort Jackson places you within a few miles (5 km) of Columbia Place Mall and Sesquicentennial State Park. This 125-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. In central Columbia, the hotel is also close to Polo Road Ball Park.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All of Quality Inn Fort Jackson's 125 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Free weekday newspapers, free local calls, and hair dryers are also standard.


Property features

Guests of Quality Inn Fort Jackson enjoy a fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

55.0% of guests recommend this hotel

Total of 69 reviews