Quality Inn Fort Jackson2.5 out of 5.0
Recent guest reviews
The breakfast & desk attendants were great! Room was crawling with roaches. 1 towel. Sheets had roach droppings. A man came with sheets and towels but said we couldn't change the blankets or protectors. I asked for a can of roach spray but he said we can't spray. We tried to hide things in the fridge but roaches were in there. Hoping none of them crawled into our bags while we went to watch my son graduate from Fort Jackson. We won't be back. Lastly, when we returned, my daughter's phone charger was on the floor...broken. It was on the counter, in perfect condition, when we left. Room 210.
We stayed at the Quality Inn in Fort Jackson for our son's basic training graduation. While this hotel is nothing fancy and the walls are a bit thin, everything is more than made up for with the level of service we received. The front desk was quick and friendly. The lady who works the breakfast buffet ensures everything is being filled timely and always with a smile and kind word while she works. We had in issue with our microwave, we spoke to the front desk and had a replacement in less than 10 minutes from start to finish. The hotel was clean and convenient to Fort Jackson. My only concern was the thin walls and the need for attention in the bathroom where some wallpaper was starting to peel. Outside of that it was a great place to stay for the money. I would recommend going there for anyone traveling in the Fort Jackson area and needing to save a bit of $$.
Stayed one night and will never go back and probably never stay in another Quality Inn ever. It was disgusting and the patrons were really sketchy. At about 11:30 pm I heard a woman screaming. It didn't sound like a joking scream, it was very frightening for a woman alone in a hotel room for the night. I have included pictures of the state of my room. On the up side, the clerk was very friendly.
I stayed at this hotel this week, I found dead bugs in my room, trash was uncleaned when i checked into the room. Bed sheets has stains in them. WOW. I would not recommend this place to anyone. I requested the desk clerk to give me the room on a quiet side and she still gave me the room on the front side of the hotel, which was very noisy the entire stay.
We asked for a non smoking room, and not only did it smell like smoke, but we found an ash tray in the room. Dirty carpet. Just felt dirty. Train tracks right behind hotel, so you get to be awakened in the middle of the night by his blowing whistle.
After a twelve hour drive to visit family, my moms handicapped accessible room across the street at Wingate by Wyndham was sold, we were not only tired, but livid. I told my parents to go across to the Quality Inn to see if they had an accessible room for my mom. The desk agent that evening was so apologetic and courteous, and very understanding of our incident and immediate needs. He got my parents in a handicapped King room very quickly and with a smile, directing them to their room and informing about amenities such as the gym and breakfast areas. Now the room...my parents had doubts about the room, since Choice hotels were not always the best, but I reassured them that a rebrand and remodel of the properties had recently occurred. The room was beautifully appointed, and was very very clean. The accessible bathroom had a nice and sturdy foldable bench for mom that she enjoyed having. All the staff they encountered were courteous as well from what I was told. Thank you all from the bottom of my heart for taking great care of my parents during their trip to Columbia!!! You guys rock!!!
We reserved the rooms months in advance with a prepaid non-refundable deposit for the entire price of the rooms for two nights based on recommendations from Tripadvisor and we were not disappointed. the hotel was is an excellent location and the rooms were clean and tidy. They had a great breakfast right down stairs from my room and it was a great value.
I stayed overnight at this location en route to Charleston, SC. Both the room and bed were clean and very comfortable. I loved the convenience of having a microwave & mini refrigerator! This location was also conveniently near restaurants, gas stations, & the freeway. The best feature for me was their $25 pet fee; other hotels in the area had a very high pet fee, or didn't accept pets at all. I enjoyed my short stay, and will return there should I travel through Columbia again!!
The parking was good. The breakfast was nothing special but okay. The surroundings were okay. The bed was not the most comfortable but adequate. Even though the tv was a flat screen with remote there was no book showing the channels. The motel was near the interstate and easy to locate.
Someone (like Wyndham/Fairfield) should go acquire this outdated and dilapidated chain and either rejuvenate it properly or put it out of its misery. This one is obviously on life-support. When I asked for ice from the "dining room" while checking out because the 2 ice-machines I located last night didn't work, the reception lady said I would find a working in this particular breezeway. (Ah, so they knew about the 2 broken ones but since they do have 1 that's working, why fix the other 2? This is how you run a motel? Imagine the other corners they cut during house-keeping!) This being SAT night, more like SUN morning, the spring break crowd rushing to but not managing to get back home before midnight, with I-95 in GA clogged up and every single hotel room snatched up whether it's 3-star or 0-star (to think that I looked at a last available unit, a suite no-less for a discounted $205 from its $245, at Savannah Gateway area and declined it because I didn't like the decor and 2 sofa beds in spite of the 3 sick passengers in the car), finally gave up and I got off I-95 plodding at 25 mph, then raced well above the posted 55 mph local hwy speed limit to rush to Orangeburg, SC for better luck. Not liking what I saw around town, young men loitering around gas stations and making ruckus, I quickly booked via mobile a QI room at Fort Jackson 45 min away, grabbing no doubt the last non-smoking unit since it was at the end of the property and closest to freeway and railroad tracks, and there were 2 more cars that pulled up behind me to take the smoking room and pet friendly unit, both booked online past midnight. The reception guy was friendly and there was no problem with the booking, amazing since I booked it after 1 AM, so the back-office electronic booking magic works well (the former IBM executives who transformed Best Western and then Quality knew that a robust reservation system is hospitality's life-line), but he can't tell me if we can check out late, that's the prerogative of the AM staff (but I just checked in at 2 AM!). Since their norm is 12 noon, I didn't care. Needless to say we didn't wake up in time to bother with the complimentary breakfast which is always sorry across all brands and across the land. As Americans we don't eat well, certainly not at breakfast time, let alone at any hotel below 4-star rating (at which level the guests don't care about free breakfast, they want Wolfgang Puck). For a decent complimentary hotel breakfast, you have to go to exotic places like Bangkok, Istanbul, Kaohsiung or Tokyo. There, they serve you not just breakfast, but really good and soul lifting meals. O, about the ice-machines. As always, I walked around in search for them before settling down for sleep. Found 1 in each of the 2 buildings, both broken. They were both plugged in, made clacking sounds when pressed, but just no ice delivered. Looking at the rusted metal, I am not sure I would have ingested the ice chips if they produced any. This is the one amenity that American motels (thus hotels also, now that motels have gone by the wayside like 8-track or drive-through anything) offer that you won't find anywhere else in the world, free and plentiful of ice cubes. It's a uniquely American birthright, "Give me free ice or death!". If the ice-machines don't work, then you know even the property management has given up on the upkeep. New granite counter. At every Quality Inn I stayed on this trip. Wow, no kidding. But they didn't do a renovation of the bathrooms, only the vanity. Just the granite counter. There is still that horrific fluorescent vanity lamp, I mean, who came up with that combination! On the low end of hotels, the bathroom makes the hotel room, always. Obviously the granite or solid-surface counter didn't come from the local franchisees, what a waste too with that totally unnecessary deep stone apron which is heavy to support and never touches water! Why can't the corporate design standard team at Choice Hotel International come up with a phased renovation strategy that would actually transform these dated and dilapidated QI properties back to their former "glory", into a lodging that one would WANT to stay at instead of just getting some sleep before driving on? Masonry counter is a nice touch but it ain't enough. Substance is always preferred over appearance.
Located in Dentsville, Quality Inn Fort Jackson is within a few miles (5 km) of sights such as Columbia Place Mall and Sesquicentennial State Park. This 125-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. In central Columbia, the hotel is also close to Polo Road Ball Park.
Start your day off right with a free continental breakfast offered each morning.
All of Quality Inn Fort Jackson's 125 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Free weekday newspapers, free local calls, and hair dryers are also standard.
At Quality Inn Fort Jackson, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 55 reviews