Quality Inn Fort Jackson2.5 out of 5.0
Recent guest reviews
This hotel has been a disappointment for to many reasons. This is a old hotel but I have stayed at many old hotel that have been updated and are clean. This hotel needs updating and better cleaning. The air conditioning did keep the room comfortable through 4 days of oppressive heat and humidity. Unfortunately it was so loud you could not hear the TV or sleep. The TV reception for the local stations which are broadcast free in HD were very poor reception and difficult to watch. The room carpet was very dirty. Walking in my stocking feet resulted in dirty brown socks. The breakfast food was ample. The breakfast room was very small. The staff at the front desk and breakfast room were excellent.
Due to my daughter's Basic Training graduation we booked this hotel online for location convenience. What a mistake!!! I do tell you that front desk personnel were trying hard with good customer service, but the hotel is a mess. They were using as an excuse bad weather from hurricane Irma, which that could explain the issues with not having the lights working half way in the rooms offered to me. But dirty bed sheets, bathrooms, rooms carpets and a strong smell to mold that's not Irma, that's poor management and lack of supervision. We tried 3 rooms all with issues. Lobby area, parking lot, hallways were nasty. We learned our lesson, location is not that important when booking a good room. It is a shame because this hotel as potential, but management have to bring their A game. We ended up canceling and booking in a Marriott Fairfield close to Fort Jackson.
Delighted to have found a room at all as Columbia was booked for the eclipse. Stayed 2 nights. Sunday night was billed at $108 , Monday at $79. This is not even close to a $108 room, $79 is a bit high as well. Our room was not very clean. The wall beside the bed was in dire need of cleaning, it appeared not to have been washed down in a very long time. There were also small amounts of stuff on the wall that was disgusting. There were dirty towels behind the bathroom door. Bedside phone handle was not clean either. A small baby roach skittered across the bathroom floor at first but saw none other after that. This is a 2 story establishment with no elevator so do remember that when booking. We had requested ground floor which they granted us so high marks for that. The building and rooms are old and aging, each unit has an AC that hangs out below the window and often has condensation on the walkways. Room had patches on wall behind main door, needs paint. Pool seemed clean. Pools side chairs in disrepair. Found only 2 that did not have missing plastic straps. Only 2 umbrellas on 2 tables. A third table was in such bad shape it was disintegrating. I sat there for a few minutes and noticed stuff in my lap on on legs, it was rotting fiberglass,left right away and did not return. Breakfast was also on the low end of the scale although it was free. Did not care for the coffee or eggs. Only meat was the sausage gravy. Enjoyed the cheerios toast and yogurt. Very friendly staff, tidy entrance and lobby. Good location for us. Easy on and easy off the freeway and to our chosen viewing place for the eclipse. Pay more if you can and get into a cleaner place.
The front desk and breakfast staff a very friendly and glad to help.loved the staff! The breakfast did have a hot item and waffle maker besides continental breakfast. The bed and bathrooms were clean. The rooms are a little worn, I.e. the walls could be painted or scrubbed. . There is no elevator if you end up on the second floor. It is a motel not hotel setup. The pool was clean. The price was right!
Stopped overnight here because Quality Inns are usually clean and reasonable. Well this place was reasonable. The clock in the room did not work. I went to the desk and asked for one that did. They did not have any. They told me every clock they had was like the one I had and no one knew how to set them. They said they were all new and useless. The evening checkin person was a little snooty, goodness knows why at this place. The morning desk staff was fine as was the lady taking care of breakfast. Did I mention the ceiling in the bathroom was falling down? This place needs a LOT of renovation.
We stopped here because we were tired from a long day on the road and this place was right off the interstate. It was clean with a comfortable bed and pillows. Great hot water in the shower, decent complementary breakfast. The employees I met were all friendly and helpful but there are some deferred maintenance issues: the tv wouldn't turn off until we unplugged it, the bathroom exhaust fan didn't work and the faucet leaked all over the counter. Still, we both got a good night's sleep at a decent price and were ready to get back on the road in the morning.
The first that we were given had not been made. They gave us another one that was acceptable, but that's about all. We were awaken at 3 AM by a bunch of golfers partying outside. The hallway, the next morning, was littered with empty beer cans. The breakfast was OK but not particularly attractive. Overall, a pretty bad experience for a fairly high price, about $ 100/night.
our room was dirty and did not have a remote for the tv called and front desk brought a remote when he came to the room we shoed how dirty it was we were stay in a handicapped room no t easy to switch rooms he did discount it a little bit my wife for got here jacket on the bed we called and the had the jacket asked them to ship it to us and charge the credit card for the shipping no way has to have some one pick it up called ups down the rd from hotel and they told us they have a few hotels where they bring in the item and ups did the rest not here i guess we wont be staying here again PS we are snownbirds and stay at this hotel 2 times a year every trip south two notch rd Quality inn needs some att and policy changes
A little tired. A little small. But you get what you pay for. Well priced, easy to find, a pleasant check-in fellow. Close to restaurants, gas stations. Perfect for a tired couple who had been driving for ten hours.
As motels seem to become worse with time, it was at treat to find this one to be clean and apparently professionally managed. At a nice price, also. An added bonus was that all of the staff, with whom we dealt, were very pleasant and accommodating.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located in Dentsville, Quality Inn Fort Jackson is within a few miles (5 km) of sights such as Columbia Place Mall and Sesquicentennial State Park. This 125-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. In central Columbia, the hotel is also close to Polo Road Ball Park.
Free continental breakfast is included with your stay and awaits you each morning.
All of Quality Inn Fort Jackson's 125 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Free weekday newspapers, free local calls, and hair dryers are also standard.
At Quality Inn Fort Jackson, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 66 reviews