Best Western Troy Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle

Choose dates to view prices

Photo gallery for Best Western Troy Hotel

Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
2020 Formosa Drive, Troy, IL, 62294
  • Gateway Conference Center
    ‪10 min drive‬
  • Cahokia Mounds State Historic Site
    ‪13 min drive‬
  • The Gardens at SIUE
    ‪13 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪39 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Troy

Best Western Troy Hotel places you within a 15-minute drive of popular attractions such as World's Largest Catsup Bottle and Gateway Conference Center. This 65-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Gateway Conference Center - 10 min drive - 9.4 miles
  • Splash City Family Waterpark - 11 min drive - 9.6 miles
  • World's Largest Catsup Bottle - 11 min drive - 8.6 miles
  • Cahokia Mounds State Historic Site - 13 min drive - 12.2 miles
  • The Gardens at SIUE - 13 min drive - 8.3 miles

Getting around

  • St. Louis Gateway Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬6 min drive
  • ‪Bobby's Frozen Custard - ‬5 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Fire-N-Smoke Wood Fired Kitchen - ‬4 min walk

About this property

Best Western Troy Hotel

Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle
At Best Western Troy Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and laundry facilities.
Guests can expect free WiFi and LED TVs with cable channels. Microwaves, coffee makers, and phones are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Frequently asked questions

What can I see close to Best Western Troy Hotel?

This hotel is located in Troy, close to World's Largest Catsup Bottle, Villa Marie Winery & Banquet Center, and Goshen Golf Driving Range. Bella Vista Winery is also within a driving distance of 2.9 mi.

How much does it cost to stay at Best Western Troy Hotel?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Best Western Troy Hotel on Jul 22, 2025 start from $89.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Troy Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Troy Hotel feature a casino on the premises?

No, Best Western Troy Hotel doesn't have a casino.

Is there an indoor pool at Best Western Troy Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Best Western Troy Hotel good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include jetted bathtubs and free Internet access.

Are there hot tubs at Best Western Troy Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Troy Hotel have a restaurant that serves breakfast?

Best Western Troy Hotel offers free continental breakfast each morning though there is no restaurant.

Does Best Western Troy Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Troy Hotel though service animals are welcome.

Are there connecting rooms at Best Western Troy Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Troy Hotel?

The closest major airport to Best Western Troy Hotel is St. Louis Lambert Intl. Airport (STL), which is about 24.4 mi away.

Can I book a room with a balcony at Best Western Troy Hotel?

No, there aren't any guestrooms with balconies at Best Western Troy Hotel.

Best Western Troy Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 358 out of 841 reviews
Rating 8 - Good. 276 out of 841 reviews
Rating 6 - Okay. 113 out of 841 reviews
Rating 4 - Poor. 54 out of 841 reviews
Rating 2 - Terrible. 40 out of 841 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Payge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous pool! Rooms were clean and big ..favorite hotel of a week long stay of 5 different hotels!
Stayed 1 night in Apr 2025

10/10 Excellent

Alfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2025

8/10 Good

Lowell

Liked: Cleanliness, staff & service
ESy to get to. Hairs on bathroom floor
Stayed 1 night in Mar 2025

10/10 Excellent

Evan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Louisa, Moline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little leery since some ratings were between 2-3 stars but I give it a Solid 4 stars. ⭐️ ⭐️ ⭐️ ⭐️ It was a pleasant stay with clean, quiet rooms in a great location with lots of dining options nearby.
Stayed 1 night in Mar 2025

2/10 Terrible

Patricia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not clean There was pee on the toilet bowl and seat. Carpet was dirty. All surfaces were dusty and dirty. I had to clean the toilet seat and all surfaces with Clorox wipes. Did not complain because the only staff present was the desk clerk and he was having problems and was on the phone with management. We would not have stayed if there was another option. Bed and bath linens were clean but very worn. Totally unacceptable and inexcusable. I didn’t expect the best but how can these hotels get by with this?
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient in Troy

Super convenient to the interstate, dining, and gas!! Friendly service. My mattress needed to be turned…easy to see it has been slept on, most often on one side. Room was quiet and spacious! I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

marcos

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good

Good.
Stayed 1 night in Mar 2025

6/10 Okay

Caden

Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 2 nights in Mar 2025

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service, room comfort
The front desk attendant was very nice and friendly. The pool was closed due to maintenance and very cold. We stayed there this time last year and the pool was closed then as well. It's disappointing when the kids are excited about swimming and cannot. We will consider a different hotel next time based on the availability of the pool. The breakfast was good but there was no drinking water available, and we had to clean our table ourselves.
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was closed for repair. If we had known, we would have picked a different hotel. The ice machines did not work. The bar sink was dirty and had a spider and web in it. The one ice maker that had ice, the ice was melty and we found cubes with brown spots in the ice.
Stayed 1 night in Mar 2025

8/10 Good

Alfredo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No gym and swimming pool
Stayed 1 night in Mar 2025

8/10 Good

Luis f

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a bit of TLC. It’s not the kind of Best Western franchise one is used to see. Towels were limited to one person same as the small ones. The staff is very nice though.
Stayed 1 night in Feb 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service
Ashley, the manager, was extremely welcoming and went out of her way to make our stay very good. The ice machines were not working properly and the pool was out of service. Over all extremely happy. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful staff
Stayed 2 nights in Feb 2025

2/10 Terrible

Vincent

Stayed 1 night in Feb 2025

2/10 Terrible

Judith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Save your money, go to hotel across the street!

Had to move rooms three times. First room AC poured water all over carpet and they “upgraded” us to a king suite with jacuzzi tub. Jacuzzi tub didn’t work nor did shower. Second room, went to shower and handle fell off and sprayed water everywhere. Moved us again and it was tolerable. Not super clean and owners live in the rooms that’s why we were “upgraded” to the room the lived in. Has gone downhill fast. Needs remodel. We were afraid to eat there so ended up eating at restaurant across the street. Definitely worst Best Western I’ve ever been too.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great staff and room was immaculate.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and quiet. Good restaurants nearby.
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service
I liked that it was close to Cracker Barrel and it was quiet. The bed was comfortable. After driving seven hours, I was looking forward to a nice hot shower. The water was lukewarm not hot. The bedspread had stains on it. One of the towels was old and frayed on the end.
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good price.

Great hotel for the price. Friendly staff and good breakfast. Comfortable beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness

Wouldnt stay here again.

Check in was fine, the front desk person was very nice. The room was dirty, still had trash and chargers left from previous occupants. When checking out had to wait for the person to come inside from smoking her cigarette. I know its not a 5 star place, but was disappointed in the lack of cleanliness.
Stayed 1 night in Dec 2024