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Holiday Inn Cleveland - Strongsville (Arpt)

3.5 out of 5.0

Recent guest reviews

Room heater didn't work properly. Otherwise, no problems.

Front desk was awesome as I had some issues and was helped out nice Don't eat the breakfast buffet, u pay $13 for extremely poor quality food

Caitlin helped with my check in. Super friendly, polite and helpful. Breakfast... Just your ordinary free breakfast at any other hotel. Depending on how you book determines if it is free or not. They charged 10.99 a person, even for a 7 and 9 yr old. Was disappointed With the whole breakfast bar and pricing. The pool area is so huge. Best I've ever seen. Problem, pool was cold. I'd seen previous posts saying the same thing. You want to be able to enjoy the pool. We couldn't. We asked why it was so cold and got the excuse it's hot outside so we lowered it so you could be refreshed. Hello, you are in an air conditioned hotel and room before you decide to use the pool. You are already cooled down. The hotel was full, we stayed two nights and no one used the pool. No hot tub either. Just FYI. Beds weren't bad, a\c worked great, room size adequate for four as well as the bathroom. Parking is good, onsite. Right off the exit and lots of restaurants nearby as well as a mall. The staff does go out of their way to help you. Snacks are available for purchase in the lobby. With a few upgrades, could be a really great hotel. But overall, if back at the soccer event next year, I'd book here again.

One night stay, changed our room when asked from ground floor to fifth floor. Clean rooms and friendly staff. Not much to do in town though....

VERY DISAPPOINTED. The hotel was under a much needed renovation, which was fine, but we weren't aware of that until we arrived. Most all of the common areas were very dirty with construction dirt. The air conditioning in the common areas was not effective at all, especially in the elevator areas. While the staff was nice enough, the hotel was not. Perhaps it will be a much better experience when it is done.

This trip is for a Family Reunion in a near by club house. The location of the Hotel is good. We had good family reunion and the location of the Hotel was good.

We had to leave a horrible hotel in an unsafe neighborhood and found this value on a web search. Within minutes we reserved and were on our way. The place was clean, friendly and nearby.

My wife and I were driving from coast to coast and we stopped here for a late night stay. The staff was very accommodating and the room was clean.

It was the perfect place for what we needed, close to the browns training camp with several things to do in our other free time.

Stopped for a quick overnight stay along I-80. Didn't use any amenities. Staff friendly at check in. But hotel needs an update. Colors from the 1970s, worn bathroom and noisy air conditioning. Acceptable overall due to convenient location, but not great.

Very clean, nice location, and staff was nice. Bed was pretty comfy too!

Room was clean. Convenient to Cleveland and suburbs.

I always stay at Holiday Inn or Holiday Inn Express because I like the bedding. It is white and soft and comfortable and they give you lots of pillows.

I arrived,watched TV, and then went to sleep. The restaurant was incredibly busy for breakfast at 6:30 and understaffed. When no one too my order after 10 minutes I had to leave. When they have a large group booked for a conference, they should consider a breakfast buffet.

Was driving cross country and just needed a room for the night. Clean, comfortable, just what I was hoping for. No frills but solid experience.

We were promptly greeted and checked in. Next we looked around the hotel at the restaurants, pool and workout room. Everything looked clean and well taken care of. My son loved the huge pool and I enjoyed using the machines in the workout room. The front desk was able to quickly give us the things we had forgotten. It was a pleasant stay.

It was perfect location for our overnight needs. Although when you walk in to the room you can smell mold and a musty smell.

Clean, quiet, though they were pretty busy with a convention in town, the mattress was so comfortable I want one for my home and the hotel restaurant was THE BEST IN THE AREA!

Both main elevators were out of service on Sunday. Old elevators that never worked right. Bathrooms very small. $20.00 credit on the breadfast for two was not as good as a free do it your self at most hotels.

The desk chair was ripped along the top and sides. There were hairs in the shower upon arriving to the room. The refrigerator made noises while running. The staff was very friendly.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Standard Room

Full 1 | King 1 | Sleeps 2

Presidential Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn Cleveland - Strongsville

Everyone (3) Couples (8) Business (11) Family (10) Other (5)
3
Everyone

Room heater didn't work properly. Otherwise, no problems.

By on Dec 6, 2016

4

good staff and bad food

Everyone

Front desk was awesome as I had some issues and was helped out nice Don't eat the breakfast buffet, u pay $13 for extremely poor quality food

By on Oct 30, 2016

4

great location for soccer tournament

Everyone

Caitlin helped with my check in. Super friendly, polite and helpful. Breakfast... Just your ordinary free breakfast at any other hotel. Depending on how you book determines if it is free or not. They charged 10.99 a person, even for a 7 and 9 yr old. Was disappointed With the whole breakfast bar and pricing. The pool area is so huge. Best I've ever seen. Problem, pool was cold. I'd seen previous posts saying the same thing. You want to be able to enjoy the pool. We couldn't. We asked why it was so cold and got the excuse it's hot outside so we lowered it so you could be refreshed. Hello, you are in an air conditioned hotel and room before you decide to use the pool. You are already cooled down. The hotel was full, we stayed two nights and no one used the pool. No hot tub either. Just FYI. Beds weren't bad, a\c worked great, room size adequate for four as well as the bathroom. Parking is good, onsite. Right off the exit and lots of restaurants nearby as well as a mall. The staff does go out of their way to help you. Snacks are available for purchase in the lobby. With a few upgrades, could be a really great hotel. But overall, if back at the soccer event next year, I'd book here again.

By , from Cincinnati, OH on Aug 2, 2016

4

positive

Families

One night stay, changed our room when asked from ground floor to fifth floor. Clean rooms and friendly staff. Not much to do in town though....

By , from hawaii on Apr 25, 2016

2

under renovation

Couples

VERY DISAPPOINTED. The hotel was under a much needed renovation, which was fine, but we weren't aware of that until we arrived. Most all of the common areas were very dirty with construction dirt. The air conditioning in the common areas was not effective at all, especially in the elevator areas. While the staff was nice enough, the hotel was not. Perhaps it will be a much better experience when it is done.

By on Aug 10, 2015

3

family reunion

Families

This trip is for a Family Reunion in a near by club house. The location of the Hotel is good. We had good family reunion and the location of the Hotel was good.

By on Mar 17, 2015

5

last minute reprieve

LGBT

We had to leave a horrible hotel in an unsafe neighborhood and found this value on a web search. Within minutes we reserved and were on our way. The place was clean, friendly and nearby.

By on Aug 22, 2014

4

last minute stay

Couples

My wife and I were driving from coast to coast and we stopped here for a late night stay. The staff was very accommodating and the room was clean.

By on Aug 19, 2014

4

browns training camp

Couples

It was the perfect place for what we needed, close to the browns training camp with several things to do in our other free time.

By on Aug 7, 2014

3

convenient stop along i-80

Families

Stopped for a quick overnight stay along I-80. Didn't use any amenities. Staff friendly at check in. But hotel needs an update. Colors from the 1970s, worn bathroom and noisy air conditioning. Acceptable overall due to convenient location, but not great.

By on Jun 29, 2014