Did not have anything negative to say everything was very nice keep up the good work
The bathroom tiles were always COLD. You need to do something to improve this. Less tile, more towels (which I used for rugs)
First, the sheets had not been changed in one of the beds so luckily I had two queen beds and I could sleep in the other one. The WORST thing was the awful noises that started at midnight and continued to 4:30 am. It seemed to be coming from the vents and it was loud and booming. AWFUL! I called the front desk and he didn't know what I was talking about. I told him to come up to the 3rd floor and just stand in the hallway. Nothing was done. When I checked out, that same man told me . . . . "Oh, yeah, it was something in the vents." Really? I could have told them that. I got no sleep and did not do well the next day in a very important business meeting.
The lodging was satisfactory. The room was clean. The hotel has been upgraded, which is an improvement. The staff was friendly. Their breakfast nook could use more attention. The food went fast and some was not replenished. The hot items were less than warm, even cold some mornings. Otherwise, it was a nice place to stay.
Pros: -Not a bad price (but it was a special) for what you get. -Breakfast was decent enough -In a safe neighborhood (at least it appeared to be) -bar/restaurant in adjoining lot was ok, but nothing special. but no need to drive there. Cons: -Non of the 'locked at all times' outside doors were actually locked anyone could walk right in. -1 of the beds could use to be replaced -Location - nothing really in the area Would probably stay at a Holiday Inn next time for the comparable cost.
Was a quick stay for my fiancée and I, we were looking for a clean and comfortable spot to shower and rest for the night. Hampton inn got the job done and also had a nice breakfast layout that was included.
One of the Queen bed was in need of replacement. We notified the management and they credited the room and said they would be sure and get new mattress's ASAP.
We stopped late at night in this hotel as a midpoint between Chicago and our home in Maryland. It provided what we needed, a clean room with good space. THe hot, free breakfast was a big plus. No complaints.
Very nice - would recommend it to anyone!
Located within 2 miles (3 km) of Furnace Run Metro Park, Hampton Inn Richfield places you within a few miles (5 km) of Cuyahoga Valley National Park. This 64-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free breakfast is included with your stay. Unwind with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception on select days.
Hampton Inn Richfield's 64 rooms are heated and provide refrigerators, coffee makers, and free newspapers. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer spring water baths, hair dryers, and free toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Free local calls, free bottled water, and fans are also standard.
At Hampton Inn Richfield, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Did not have anything negative to say everything was very nice keep up the good work
Thanks for taking the time from your busy day to complete this survey. Your feedback is very valuable to us. We utilize your feedback to improve upon each of our guest’s stays. Have a great day!
The bathroom tiles were always COLD. You need to do something to improve this. Less tile, more towels (which I used for rugs)
First, the sheets had not been changed in one of the beds so luckily I had two queen beds and I could sleep in the other one. The WORST thing was the awful noises that started at midnight and continued to 4:30 am. It seemed to be coming from the vents and it was loud and booming. AWFUL! I called the front desk and he didn't know what I was talking about. I told him to come up to the 3rd floor and just stand in the hallway. Nothing was done. When I checked out, that same man told me . . . . "Oh, yeah, it was something in the vents." Really? I could have told them that. I got no sleep and did not do well the next day in a very important business meeting.
The lodging was satisfactory. The room was clean. The hotel has been upgraded, which is an improvement. The staff was friendly. Their breakfast nook could use more attention. The food went fast and some was not replenished. The hot items were less than warm, even cold some mornings. Otherwise, it was a nice place to stay.
Pros: -Not a bad price (but it was a special) for what you get. -Breakfast was decent enough -In a safe neighborhood (at least it appeared to be) -bar/restaurant in adjoining lot was ok, but nothing special. but no need to drive there. Cons: -Non of the 'locked at all times' outside doors were actually locked anyone could walk right in. -1 of the beds could use to be replaced -Location - nothing really in the area Would probably stay at a Holiday Inn next time for the comparable cost.
Was a quick stay for my fiancée and I, we were looking for a clean and comfortable spot to shower and rest for the night. Hampton inn got the job done and also had a nice breakfast layout that was included.
One of the Queen bed was in need of replacement. We notified the management and they credited the room and said they would be sure and get new mattress's ASAP.
We stopped late at night in this hotel as a midpoint between Chicago and our home in Maryland. It provided what we needed, a clean room with good space. THe hot, free breakfast was a big plus. No complaints.
Thanks for taking the time from your busy day to complete this survey. Your feedback is very valuable to us. We utilize your feedback to improve upon each of our guest’s stays. Have a great day!