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Extended Stay America - Cleveland - Middleburg Heights

2.5 out of 5.0

Recent guest reviews

friendly staff, made u feel welcome and accomodatied

The host on duty was really rude it seemed like he had a attitude problem and he wouldn't let me use the public restroom in the facility

An economical option with great quality experience.

The hotel was nice and clean. I have nothing else to say but I would recommend it to my friends or family.

I'm a regular at the hotel for the comfort and value. Not fancy, just a comfortable room at a good price. Nice kitchen, good bed, nice space. Small problem with tub was fixed quickly. Some nice recent upgrades. Exercise room (treadmill, bike, elliptical) are in good shape. Plenty of restaurants nearby.

This was the perfect place for us with the location and they are pet friendly. However, if I was staying for multiple nights, I would be looking for more luxury.

Nothing fancy here -- just basics and a price to match. Full size fridge with freezer and a stove/oven. Good size laundry. Nice, big flat screen TV and some satellite channels, including premium. Free internet (ok speed) or you can go faster for a few more $$. Nice location near restaurants, stores, highway. You can easily spend more for a lot less. I keep coming back.

For the money I was very surprised that there was a full kitchen with all appliances. It was also larger than expected and even had alk the dishes and silverware you needed.

Although this was a "nonsmoking" room, the bed and linens smelled horribly of smoke. The utensils were dirty. The tub and faucet was dirty.

This place is one of the greatest values I have found for the money! Our father was having emergency surgery next day and they were shooting a movie in Cleveland at the time so hotels were very hard to come by! Happened across this place and myself and my family as well as my brother and his family all stayed here. Was nervous booking online with such short notice, but the neighborhood was great, the outside was great, the rooms were great...a little dated but hey for the money you cant beat a clean, nice full kitchen, with bedding and living room! Was most impressed with the staff as well as the front desk person stayed over an extra half hour just to get my brother and his family taken care of...if we ever have to return, we will def stay here again!

Average Studio Plus. Nice kitchenette, with full size fridge, oven, stove, microwave. Not dirty, but not exactly new.

Relaxing stay with knowledgeable and friendly staff.

good location, friendly staff .. no internet and no breakfast,thats bad

The suites cost the same as a double bed hotel room. It was very quiet, not many guests when we stayed.

The StudioPlus is an extended stay hotel. This hotel does not have the ammenites I had hoped. It was not a poor hotel, and if I were homeless, I would be very appreciative of the room. However, the room smelled of fried food (some previous occupant had fried several meals, I assume). The bathroom facilities were very clean and the bed was clean...the pullout sofa bed was unmade and had a urine stain. THe staff was friendly and helpful with directions.

17522 Rosbough Blvd Middleburg Heights OH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located 1.7 mi (2.7 km) from Baldwin Wallace College, Extended Stay America - Cleveland - Middleburg Heights is within a 10-minute drive of International Exposition Center. This 70-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Near the airport, the hotel is also within a 20-minute drive of Progressive Field and Quicken Loans Arena.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 70 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Sofa beds, coffee makers, and free local calls are also standard. Weekly housekeeping is available.


Property features

Guests of Extended Stay America - Cleveland - Middleburg Heights enjoy a fitness center, free WiFi in public areas, and coffee in a common area. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities, barbecue grills, and a picnic area.

Room options

Guest reviews for Extended Stay America - Cleveland - Middleburg Heights

Everyone (4) Couples (3) Business (3) Family (3) Other (2)
3

you get what u pay for

Everyone

friendly staff, made u feel welcome and accomodatied

By on Oct 6, 2017

Review comment responded on Oct 8, 2017

Thank you for staying with us. It’s a pleasure knowing you loved the friendliness of our staff and they made you feel welcome. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management

5

extended stay

Everyone

The host on duty was really rude it seemed like he had a attitude problem and he wouldn't let me use the public restroom in the facility

By , from middleburg hts on Sep 3, 2017

Review comment responded on Sep 5, 2017

Mike, thank you for letting us know about your stay. I was extremely concerned to read your comments and apologize for our staff member being rude to you. I know our staff genuinely cares about providing an enjoyable stay to all of our guests so this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. I apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, General Manager

4

great stay for the price you pay.

Everyone

An economical option with great quality experience.

By on Aug 23, 2017

Review comment responded on Aug 25, 2017

Thank you for choosing to stay at Extended Stay America. We are happy to know you had a good time here and were satisfied with all that we offer. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager

5

our stay was nice.

Everyone

The hotel was nice and clean. I have nothing else to say but I would recommend it to my friends or family.

By on Nov 3, 2016

4

latest stay was very good

Singles

I'm a regular at the hotel for the comfort and value. Not fancy, just a comfortable room at a good price. Nice kitchen, good bed, nice space. Small problem with tub was fixed quickly. Some nice recent upgrades. Exercise room (treadmill, bike, elliptical) are in good shape. Plenty of restaurants nearby.

By on Jan 20, 2014

3

one night stay

Couples

This was the perfect place for us with the location and they are pet friendly. However, if I was staying for multiple nights, I would be looking for more luxury.

By on Nov 23, 2013

3

a comfortable, value place with basic facilities.

Singles

Nothing fancy here -- just basics and a price to match. Full size fridge with freezer and a stove/oven. Good size laundry. Nice, big flat screen TV and some satellite channels, including premium. Free internet (ok speed) or you can go faster for a few more $$. Nice location near restaurants, stores, highway. You can easily spend more for a lot less. I keep coming back.

By on Oct 23, 2013

4

traveling

BusinessTravelers

For the money I was very surprised that there was a full kitchen with all appliances. It was also larger than expected and even had alk the dishes and silverware you needed.

By on May 24, 2013

1

smelly room

BusinessTravelers

Although this was a "nonsmoking" room, the bed and linens smelled horribly of smoke. The utensils were dirty. The tub and faucet was dirty.

By on Jan 27, 2012

4

def cannot beat this for the price!!!!

Families

This place is one of the greatest values I have found for the money! Our father was having emergency surgery next day and they were shooting a movie in Cleveland at the time so hotels were very hard to come by! Happened across this place and myself and my family as well as my brother and his family all stayed here. Was nervous booking online with such short notice, but the neighborhood was great, the outside was great, the rooms were great...a little dated but hey for the money you cant beat a clean, nice full kitchen, with bedding and living room! Was most impressed with the staff as well as the front desk person stayed over an extra half hour just to get my brother and his family taken care of...if we ever have to return, we will def stay here again!

By on Aug 26, 2011