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Recent guest reviews

Staff was rude, room was older missing the back stand towels,soap etc. horrible experience

They check me out without letting me know. My flights was for later I wanted to have a late check out.

Loved the big rooms. Bedding and pillows satisfactory. Comfortable sitting area. Loved the full refrigerator. Air conditioning worked great. No pool.

I thought the room was nice and spacious. The bed is terrible though. I will not stay again the mattress killed both mine and my gfs back. We tossed and turned the whole night. Next night we stayed at a better hotel problem solved.

Far away from everything. Skeleton staff. No daily cleaning of the room. Very weak breakfast. Expense to go to and from downtown Cleveland by taxi.

friendly staff, made u feel welcome and accomodatied

The host on duty was really rude it seemed like he had a attitude problem and he wouldn't let me use the public restroom in the facility

An economical option with great quality experience.

The hotel was nice and clean. I have nothing else to say but I would recommend it to my friends or family.

I'm a regular at the hotel for the comfort and value. Not fancy, just a comfortable room at a good price. Nice kitchen, good bed, nice space. Small problem with tub was fixed quickly. Some nice recent upgrades. Exercise room (treadmill, bike, elliptical) are in good shape. Plenty of restaurants nearby.

This was the perfect place for us with the location and they are pet friendly. However, if I was staying for multiple nights, I would be looking for more luxury.

Nothing fancy here -- just basics and a price to match. Full size fridge with freezer and a stove/oven. Good size laundry. Nice, big flat screen TV and some satellite channels, including premium. Free internet (ok speed) or you can go faster for a few more $$. Nice location near restaurants, stores, highway. You can easily spend more for a lot less. I keep coming back.

For the money I was very surprised that there was a full kitchen with all appliances. It was also larger than expected and even had alk the dishes and silverware you needed.

Although this was a "nonsmoking" room, the bed and linens smelled horribly of smoke. The utensils were dirty. The tub and faucet was dirty.

This place is one of the greatest values I have found for the money! Our father was having emergency surgery next day and they were shooting a movie in Cleveland at the time so hotels were very hard to come by! Happened across this place and myself and my family as well as my brother and his family all stayed here. Was nervous booking online with such short notice, but the neighborhood was great, the outside was great, the rooms were great...a little dated but hey for the money you cant beat a clean, nice full kitchen, with bedding and living room! Was most impressed with the staff as well as the front desk person stayed over an extra half hour just to get my brother and his family taken care of...if we ever have to return, we will def stay here again!

Average Studio Plus. Nice kitchenette, with full size fridge, oven, stove, microwave. Not dirty, but not exactly new.

Relaxing stay with knowledgeable and friendly staff.

good location, friendly staff .. no internet and no breakfast,thats bad

The suites cost the same as a double bed hotel room. It was very quiet, not many guests when we stayed.

Rosbough Blvd Middleburg Heights OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Laundry facilities

Located within a mile (2 km) of University Hospitals, Extended Stay America - Cleveland - Middleburg Heights is within 2 miles (3 km) of Baldwin Wallace College. This 70-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.


Rooms

The 70 rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.


Property features

At Extended Stay America - Cleveland - Middleburg Heights, guests have access to a fitness center, free WiFi in public areas, and coffee in a common area. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities, barbecue grills, and a picnic area.

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Studio, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Extended Stay America - Cleveland - Middleburg Heights

Everyone (7) Couples (5) Business (3) Family (4) Other (2)
1
Partner Couples

Staff was rude, room was older missing the back stand towels,soap etc. horrible experience

By on May 16, 2021

Review comment responded on May 17, 2021

Thank you for the specific feedback about your stay. We regret not meeting your expectations with your room and apologize for the unprofessional behavior of our staff. We will share your comments with the appropriate individuals and make sure we are more consistent in our service delivery. We hope to have the chance to welcome you back and provide you with the hospitality for which we are known. Sincerely, Hotel Management

2
Everyone

By on Mar 5, 2021

2
Partner Couples Business Business

They check me out without letting me know. My flights was for later I wanted to have a late check out.

By on Mar 1, 2021

Review comment responded on Mar 2, 2021

Thank you for sharing your feedback. We are disappointed to see your rating and regret the inconvenience you had with regard to check-out. We will review your comments with our front office team. We hope to serve you again. Sincerely, Hotel Management

4
Family

Loved the big rooms. Bedding and pillows satisfactory. Comfortable sitting area. Loved the full refrigerator. Air conditioning worked great. No pool.

By on Aug 6, 2019

Review comment responded on Aug 7, 2019

Thank you for choosing Extended Stay America. We are glad you had an overall great stay, liked our spacious suites and comfortable beds. It is nice to know our amenities were to your satisfaction. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management

1

nice hotel for the price but the mattress is terri

Everyone

I thought the room was nice and spacious. The bed is terrible though. I will not stay again the mattress killed both mine and my gfs back. We tossed and turned the whole night. Next night we stayed at a better hotel problem solved.

By on Dec 31, 2017

Review comment responded on Jan 4, 2018

We apologize you didn't have a restful night’s sleep and our beds were to blame. Quality, comfort, and cleanliness are central to what we provide our guests, and we're sorry this wasn't the case with your stay. Please give us another chance to provide you with a much better experience. Sincerely, Hotel Management

3

much farther away from cleveland clinic conference

Everyone

Far away from everything. Skeleton staff. No daily cleaning of the room. Very weak breakfast. Expense to go to and from downtown Cleveland by taxi.

By on Nov 16, 2017

Review comment responded on Nov 18, 2017

Thank you for your visit to our hotel and for your review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. Your feedback is of utmost value, and we will use it as a training tool to improve our future guest experiences. We regret the inconvenience caused and hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management

3

you get what u pay for

Everyone

friendly staff, made u feel welcome and accomodatied

By on Oct 6, 2017

Review comment responded on Oct 8, 2017

Thank you for staying with us. It’s a pleasure knowing you loved the friendliness of our staff and they made you feel welcome. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management

5

extended stay

Everyone

The host on duty was really rude it seemed like he had a attitude problem and he wouldn't let me use the public restroom in the facility

By , from middleburg hts on Sep 3, 2017

Review comment responded on Sep 5, 2017

Mike, thank you for letting us know about your stay. I was extremely concerned to read your comments and apologize for our staff member being rude to you. I know our staff genuinely cares about providing an enjoyable stay to all of our guests so this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. I apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, General Manager

4

great stay for the price you pay.

Everyone

An economical option with great quality experience.

By on Aug 23, 2017

Review comment responded on Aug 25, 2017

Thank you for choosing to stay at Extended Stay America. We are happy to know you had a good time here and were satisfied with all that we offer. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager

5

our stay was nice.

Everyone

The hotel was nice and clean. I have nothing else to say but I would recommend it to my friends or family.

By on Nov 3, 2016

Extended Stay America - Cleveland - Middleburg Heights

17522 Rosbough Blvd, Middleburg Heights, OH 44130
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