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Recent guest reviews

Friendly staff, clean room and property. Walking distance to stores and restaurants.

Check in is strictly at 4 pm. Arrived about an hour early and staff member was very rude and was bothered because she was on a personal phone call and told me to come back after 4pm. Thankfully she wasn’t there to check me in.

I like the location. The breakfast was pleasant. The drainer didn’t run quickly.

For the price, this place is genuinely not that bad. Very clean room. Decent sized bathroom. Bed comfort was alright, 3/5 probably. Complimentary breakfast was better than other best westerns I’ve stayed at. Convenient location.

Staff was very pleasant and helpful. Complimentary breakfast was delicious, beds A+, and hotel was clean.

comfortable stay at least for an overnight business trip. location with respect to proximity to downtown is good

arrived about 10 minutes past 11:00 pm to check in for our prepaid room. Desk clerk had signed off for the night as his shift was over at 11, but replacement had not yet arrived. He finally agreed to check us in even though he was off duty. He said replacement was habitually late and he was trying to make a point as management had done nothing regarding her tardiness. Got delayed about 10 minutes, but everything else was fine.

A nice staff, had to make a change to my stay. Very understanding late check-in

Older hotel but they have kept it very clean and well maintained. Very nice for the price.

This Hotel is very nice,and is also a very good value! Especially for this day and age!

Very relaxing and clean. No complaints, will stay there again.

This hotel room was everything that I wanted: clean, reasonably-priced, close to where I needed to be the next day. The staff was friendly and efficient - even though I arrived late at night. My only gripe was that the refrigerator was in the in closet (!) - and it was turned sideways so that was difficult to open. Hey, Pine Tree: at least put some 2" x 4" blocks under it, so that the door will open when you turn it to face the room...

In a busy area but it's back away from the busy street. Older but updated nicely with a good breakfast with enough variety to eat their a few days and still be happy. Nearby shopping and great food even thrifty ice cream at rite aide across the street. Great tv and bed

Very basic. Staff not a desk when we arrived. At least TV was upgraded.

Clean room and spacious modern decor bathroom with a tub and stand up shower. Great value for the money, only stayed one night but loved it. Small facility but friendly staff and well maintained.

Check-in was good, made the mistake of not asking for a non-smoking room when reserved, and no other rooms were available, so accepted, hoping it wasn't too bad. Did smell like smoke faintly, but more so could smell pot. Tired and not wanting to deal with trying to find another room at the last moment so stayed. Room was spacious, clean and private. Pillows were square, so that was a little strange. Balcony was very private, and view was of nice landscaping. Front desk was very nice. Daughter partook of the free breakfast, but disappointed that not allowed to take food to room. All in all, would stay again.

We had a smoking room - but you couldn't tell because our room was always fresh & clean when we returned from site seeing. Love the view of palm trees from our balcony. With the patio door closed, you couldn't hear the traffic noise at all. Overall a great place to stay.

Central Avenue Chino CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour front desk

Located 3 mi (4.8 km) from Ayala Park, Best Western Pine Tree Motel is within a 10-minute drive of Museum of History and Art. This 41-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All of Best Western Pine Tree Motel's 41 rooms are air-conditioned and have an array of amenities, including coffee makers, ironing boards, and desks. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of Best Western Pine Tree Motel enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Standard Room, 1 King Bed, Smoking, Patio

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Balcony

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Patio

1 King Bed | Sleeps 2

Guest reviews for Best Western Pine Tree Motel

Everyone (18) Couples (6) Business (4) Family (4) Other (2)
5
Business Business

Friendly staff, clean room and property. Walking distance to stores and restaurants.

By on Feb 10, 2021

4
Business Business

Check in is strictly at 4 pm. Arrived about an hour early and staff member was very rude and was bothered because she was on a personal phone call and told me to come back after 4pm. Thankfully she wasn’t there to check me in.

By on Jan 21, 2021

5
Everyone

By on Dec 24, 2020

4
Business Business

I like the location. The breakfast was pleasant. The drainer didn’t run quickly.

By on Mar 8, 2020

4
Partner Couples

For the price, this place is genuinely not that bad. Very clean room. Decent sized bathroom. Bed comfort was alright, 3/5 probably. Complimentary breakfast was better than other best westerns I’ve stayed at. Convenient location.

By on Jan 19, 2020

3
Everyone

By on Sep 22, 2019

5
Family

Staff was very pleasant and helpful. Complimentary breakfast was delicious, beds A+, and hotel was clean.

By on Feb 11, 2019

5
Everyone

By on Jan 28, 2019

4
Everyone

comfortable stay at least for an overnight business trip. location with respect to proximity to downtown is good

By on Nov 17, 2018

3
Everyone

arrived about 10 minutes past 11:00 pm to check in for our prepaid room. Desk clerk had signed off for the night as his shift was over at 11, but replacement had not yet arrived. He finally agreed to check us in even though he was off duty. He said replacement was habitually late and he was trying to make a point as management had done nothing regarding her tardiness. Got delayed about 10 minutes, but everything else was fine.

By on Oct 29, 2018

Best Western Pine Tree Motel

12018 Central Avenue, Chino, CA 91710
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