I arrived one hour and 30 minutes early and was told there would be a $30.00 charge for an early check in or come back at 3:00 to check in. . I was charged $5.00 for parking on the property. The person at check in desk was arrogant and abrupt.
The room they gave us smelled like cat litter and dog pee! Room was dirty … we usually love la Quinta because they are pet friendly, and have never have a issue with smells or dirtiness.
The pool area was dirty.
I enjoyed the hotel comfortable bed. The room is nice and modern. What I didn't like was they had trash on the side of the hotel (Old rugs, ect) that wasn't to inviting. The pool was open however is was dirty. Also, housekeeping doesn't clean your room daily that was another bummer. Overall, it was nice to relax somewhere beside being home all day. The kids enjoyed it.
The room was NON smoking, it smelled horrible the carpet was wet like they shampoo it but the smell was horrible and the sheets and blankets were wet too like they didn’t drying it enough before putting them back on. Also the outside of the facility on the parking lot was a lot of estranged people like they were doing a party or something like that and they all were smoking right next to the stairs where we have to cross to get in. This was for me the worse experienced ever that I have had in my trips to California.
Front desk and staff had our groups interest in taking care of us.
The breakfast is very abundant! Love the staff and cleanliness of the property!
Convenient location. The room is large and comfortable.
there is no safety door are unlocked people can get in or out easy that are not good to the customers
Nice place great location was perfect for attending the Fairplex
Clean and spacious room! Breakfast is fine too with coffee to take away
There were only 2 people working check in when more than 10 people were in line waiting. I think I stood there for 20 minutes. There were many high school teams staying there and the hallways, rooms and constant pounding in floors was extremely annoying. They also charged me more than $99 more than my confirmation from orbitz. I called and asked about the additional charge and they said the rate orbitz gave me was much less than what their rate was so they charged me more. How can they just do that? They didn’t bother to tell me that when I checked in and orbitz guarantees it! I would think it’s illegal to just go and charge someone more for something without telling them.
Located 1.2 mi (1.9 km) from California State Polytechnic University, Pomona, La Quinta Inn & Suites by Wyndham Pomona is within a 10-minute drive of other popular attractions like Wally Parks NHRA Motorsports Museum. This 3-star hotel welcomes guests with 161 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.
All of La Quinta Inn & Suites by Wyndham Pomona's 161 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
Guests of La Quinta Inn & Suites by Wyndham Pomona have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 5.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
I arrived one hour and 30 minutes early and was told there would be a $30.00 charge for an early check in or come back at 3:00 to check in. . I was charged $5.00 for parking on the property. The person at check in desk was arrogant and abrupt.
The room they gave us smelled like cat litter and dog pee! Room was dirty … we usually love la Quinta because they are pet friendly, and have never have a issue with smells or dirtiness.
We sincerly apologize that your stay was not plesant it was unfortunate that these events happened but please rest assured that they have been brought to managments attention !
The pool area was dirty.
we apoligize for the inconvinence this may have caused you and will make sure that an incident like this does not occur again thank you for bringing it to our attention and thank you for the review !
Thank you for your feedback it is appreciated!
Thank you for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
I enjoyed the hotel comfortable bed. The room is nice and modern. What I didn't like was they had trash on the side of the hotel (Old rugs, ect) that wasn't to inviting. The pool was open however is was dirty. Also, housekeeping doesn't clean your room daily that was another bummer. Overall, it was nice to relax somewhere beside being home all day. The kids enjoyed it.
The room was NON smoking, it smelled horrible the carpet was wet like they shampoo it but the smell was horrible and the sheets and blankets were wet too like they didn’t drying it enough before putting them back on. Also the outside of the facility on the parking lot was a lot of estranged people like they were doing a party or something like that and they all were smoking right next to the stairs where we have to cross to get in. This was for me the worse experienced ever that I have had in my trips to California.
Thank you for staying with us! We appreciate your feedback!
We set high standerds for ourselves and would like to sincerly apoligize since we did not meet them.