TV didn't work. They wanted to change room because maintenance left for the night. Got it replaced in the AM. Had to call 3x for coffee packs in the AM. They brought coffee but no creamer packets or sugar. Had to call for towels. Did not provide cleaning unless asked for. Not such a great place.
Clean rooms friendly staff
na
Quiet hotel. Pool had a funky smell. Bed was uncomfortable. People at front desk were super friendly. Nice hot shower.
The pool and hot tub were very nice to have as a family.
The restaurant was nice with good breakfast and dinner selections.
This hotel is nice for the area. The lobby and entrance area is very grand and has convenient ammenities. There are small details around the hotel that make it seem less desirable. Most notable, I noticed several water stained ceiling tiles. We had a room on the first floor which was somewhat disability-friendly, I believe other rooms are more geared for that. The only complaint I have is the bathroom in the room was very small. Other than that the bed and room was just what is needed.
This hotel is located conveniently on two major cross streets. The parking is easy, the rooms are clean, and the beds are comfortable.
We were delighted with our stay and conference experience here. The staff care and attention to detail were extraordinary!
Beautiful facilities! Amazingly courteous staff! Very good restaurant. We were attending a concert in St. Charles and the hotel was a straight shot To the venue. I only wish the restaurant stayed open a little bit later. The friendliness of the staff, however, was amazing. I will stay there again and again and again and again.
We had a suite and we really enjoyed the room. It is in a location where you feel safe and everything you need is at this one location. Some parts of the hotel may be a bit tired looking but overall it is a nice place to stay.
Front desk inept and didn't try to solve our dilemma at all.
Very clean and quiet but No breakfast included. Had to fend for self.
I believe this is the fourth time we've stayed here and have always been satisfied. Staff has always been professional and willing to go that extra step which makes us feel comfortable. The only problem we have ever had was this news years evening with loud childeren running up and down the halls late at night, but it was new years after all.
Located within 2 miles (3 km) of Cosley Zoo, Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel places you within a few miles (5 km) of Dupage County Historical Museum. This 3-star hotel has 193 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
This hotel is home to a family restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee weekdays from 6:00 AM to 9:00 AM.
37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. MP3 docks, refrigerators, and microwaves are also standard.
Guests staying at Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
TV didn't work. They wanted to change room because maintenance left for the night. Got it replaced in the AM. Had to call 3x for coffee packs in the AM. They brought coffee but no creamer packets or sugar. Had to call for towels. Did not provide cleaning unless asked for. Not such a great place.
Clean rooms friendly staff
na
Quiet hotel. Pool had a funky smell. Bed was uncomfortable. People at front desk were super friendly. Nice hot shower.
The pool and hot tub were very nice to have as a family.
Glad to read you were able to enjoy the pool area! Hope to see you again soon.