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Crowne Plaza Lombard Downers Grove by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Lombard Downers Grove by IHG

Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lounge
Concierge desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1250 Roosevelt Road, Glen Ellyn, IL, 60137
  • Place, Spring Avenue Dog Park
    ‪2 min drive‬
  • Place, Yorktown Shopping Center
    ‪4 min drive‬
  • Place, Morton Arboretum
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(10 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(70 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Glen Ellyn

Crowne Plaza Lombard Downers Grove by IHG places you within 3 miles (5 km) of popular attractions like Yorktown Shopping Center and College of Dupage. This 3.5-star hotel has 119 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Spring Avenue Dog Park - 2 min drive - 1.4 miles
  • Lilacia Park - 4 min drive - 2.4 miles
  • Yorktown Shopping Center - 4 min drive - 2.0 miles
  • Morton Arboretum - 6 min drive - 4.4 miles
  • College of Dupage - 6 min drive - 2.7 miles

Getting around

  • Lombard Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Matari Coffee Co. - ‬11 min walk
  • ‪Culver's - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪White Castle - ‬12 min walk

About this property

Crowne Plaza Lombard Downers Grove by IHG

Guests of Crowne Plaza Lombard Downers Grove by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Apr 1 - Apr 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glen Prairie
  • Glen Prairie Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.00 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Downers Grove
Crowne Plaza Downers Grove Hotel
Crowne Plaza Downers Grove Hotel Lombard
Crowne Plaza Lombard
Crowne Plaza Lombard Downers
Crowne Plaza Lombard Downers Grove
Lombard Downers Grove
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
Crowne Plaza Lombard Downers Grove Hotel

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Lombard Downers Grove by IHG?

Crowne Plaza Lombard Downers Grove by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Lombard Downers Grove by IHG?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Lombard Downers Grove by IHG on Apr 22, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Lombard Downers Grove by IHG?

This hotel is located in Glen Ellyn, close to Yorktown Shopping Center, Morton Arboretum, and Drury Lane Theater. You'll also find Oakbrook Center Mall and French Market within a short drive.

Is parking available on site at Crowne Plaza Lombard Downers Grove by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Crowne Plaza Lombard Downers Grove by IHG have a casino?

No, Crowne Plaza Lombard Downers Grove by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Lombard Downers Grove by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Crowne Plaza Lombard Downers Grove by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Crowne Plaza Lombard Downers Grove by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Lombard Downers Grove by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Lombard Downers Grove by IHG serves buffet breakfast for a surcharge each morning at Glen Prairie.

Will Crowne Plaza Lombard Downers Grove by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Lombard Downers Grove by IHG for a fee of USD 50 per pet, per stay. A deposit of USD 50.00 per stay is collected.

Are there connecting rooms at Crowne Plaza Lombard Downers Grove by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza Lombard Downers Grove by IHG?

The closest major airport to Crowne Plaza Lombard Downers Grove by IHG is Chicago O'Hare Intl. Airport (ORD), which is 25.1 mi away (35 minutes by car). Another top airport is Chicago, IL (DPA-Dupage), which is located 17 mi away (35-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Lombard Downers Grove by IHG?

No, there aren't any guestrooms at Crowne Plaza Lombard Downers Grove by IHG that offer a balcony.

Crowne Plaza Lombard Downers Grove by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Rob

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Workout room is a joke. Floor coming up. One bench. The only pulldown machine has no arrangement to us on the pulldown machine so it’s not usable. Room cleaners did a great job. They allow dogs and 8 to a room. Smell of weed the first two nights while walking the floor
Stayed 3 nights in Dec 2025

6/10 Okay

Doreen

Traveled with family
Stay was fine until fire alarms went off at 5-5:30 am first night and 2:30 2nd night. Hotel did compensate!
Stayed 2 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
Parking easy. Access to pool easy.
Stayed 1 night in Dec 2025

6/10 Okay

justin

Traveled with family
Disliked: Staff & service
We were directed to where the rooms are before we even checked in. No information was provided upon check-in except for room number, key cards, and breakfast vouchers. The desk worker ("Will") was dismissive and did not do anything that made us feel welcome.
Stayed 2 nights in Dec 2025

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean room, could stand some updating but aside from that nothing stood out.
Stayed 1 night in Dec 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Room was clean and nice. Pool was nice. Restaurant was not open at convenient times.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable and all the staff we interacted with were friendly. The breakfast area was clean and the food good.
Stayed 2 nights in Dec 2025

6/10 Okay

Timothy

Traveled with group
Liked: Cleanliness, amenities
Clean room. Good bathroom and toiletries. One mattress was broken down and sagging, both were too firm. Difficult to control room temperature
Stayed 1 night in Dec 2025

2/10 Terrible

Nasheeth

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I normally do not leave negative reviews, but my experience at this Crowne Plaza was truly disappointing. This was by far the worst hotel I’ve stayed at, and the customer service was even worse than what you’d expect from a Motel 6. The front desk employees couldn’t even lift their heads to acknowledge us—extremely rude, unwelcoming, and completely unprofessional. The rooms were old and poorly maintained. The wallpaper was peeling, the lighting was terrible, and the overall condition made the stay very uncomfortable. For a hotel that carries the Crowne Plaza name, this was nowhere near acceptable. I will never return and definitely won’t recommend this place to anyone. Crowne Plaza needs serious improvements in both their staff training and room upkeep.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dayre, CHICAGO

Stayed 4 nights in Nov 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service
Clean room, efficient staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Ricky

Stayed 2 nights in Nov 2025

6/10 Okay

Juntao

Stayed 5 nights in Aug 2025

10/10 Excellent

Ellen, Rio Rancho

Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Moskoula, Medford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the front desk personnel to the cleanliness of our room was excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here twice a year on business. Staff was particularly helpful on this trip as I accidentally booked 2 rooms….was expecting a nights charge (or worse) for the second room but they simply cancelled it with no penalty. Very clean and comfortable rooms…close to everything we need while we’re there.
Stayed 3 nights in Nov 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is outdated but it was great for our purposes. We would only be there to sleep and shower. It was clean and comfortable.
Stayed 6 nights in Nov 2025

8/10 Good

Julia, Bensenville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel, especially for the outstanding restaurant on the premises. The breakfast voucher is a great value! My kids also love the pool - the room itself is so bright and it feels like a retreat. My only critique is that the pool really needs a good cleaning. The water is clean but the sides of the pool really need a deep cleaning.
Stayed 2 nights in Oct 2025

10/10 Excellent

JOSEPH, Livonia

Traveled with family
Liked: Amenities, property conditions & facilities
Staff was very accommodating and felt the hotel with breakfast was an excellent value for Chicago area
Stayed 3 nights in Oct 2025

6/10 Okay

Eric

Traveled with group
Liked: Cleanliness
Staff was very friendly. Room was clean, but worn down. Everything worked in the room though. The fitness center had a broken bike and elliptical, but the treadmill worked. You get what you pay for, and it was inexpensive.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Aug 2025

8/10 Good

Abdul

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

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