Four Points by Sheraton Buffalo Grove in Chicago | Hotel Rates & Reviews on Orbitz

Property features

Guests of Four Points by Sheraton Buffalo Grove have access to an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed

King 1 | Sleeps 3

from $104

Room, 1 King Bed, Courtyard View

King 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Twin Beds

Twin 2 | Sleeps 4

Club Room, 1 King Bed

King 1 | Sleeps 3

Arrivals + Departures

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 21

Payment types

Kids + Beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, Mastercard, and Visa. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Parties and events are allowed on site.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Parties and events are allowed on site.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: USD 13.95 for adults and USD 6.95 for children (approximately)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Four Points Sheraton Buffalo Grove Hotel
Four Points Sheraton Buffalo Grove

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4.3

out of 5

"Very good!"

See all 19 reviews

Room cleanliness 4.5

Service & staff 4.0

Room comfort 4.5

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

This is a clean and decent hotel. If you're looking for tons of amenities or novelties, this isn't the hotel for you. But if you're looking for a clean, safe, and convenient hotel this is a great stay. The front desk staff were okay, but the breakfast buffet staff were the true stars. They were all extremely kind, courteous, and made sure everything was stocked and replenished. Every one of the breakfast buffet staff members went out of their way to greet us and inquire about our satisfaction with the food and drinks. I'd happily stay there again.

Very friendly staff!!! Nice breakfast buffet!!! Clean rooms!!! Quiet!!! Close to many tjingd

The room was very nice and clean. The pillows and bed were a bit uncomfortable. Check out is at noon housekeeping was knocking on the door by 10:40 when my husband said yes she opened the door, I said we’re not ready to leave yet, she closed the door and said oh sorry. We then proceeded to leave. I went directly to front desk and asked what time is check out noon? The girl said yes I told her about housekeeping and she said sorry your checked out now you can go... REALLY it’s now 10:59 am and I’m on my way home, no manners or care at all very rude! We travel and stay in hotels once every month. Will not choose here again.

Tv didn't work very well(dark) and the room was not well lit.

Very efficient check in with a personable employee!!

It takes quite some time for the hot water to reach the room when showering and the pressure through the shower head is fairly low.

We enjoyed our stay and our room was comfy. Hotel was very convenient to get to and the price was very reasonable.

Great staff and amenities at this hotel! The front desk was accommodating with an after midnight check in and were respectful. Very nice area close to many NW suburb locations.

Great experience. Love the breakfast. Rooms very clean, quiet, and comfortable beds and pillows.

The specific reasons I picked this hotel to stay at after a 7 hour drive where not available, not open or not working when I arrived. Breakfast was supposed to be included, but I received a bill even for items on the buffet. Big disappointment.

I like this place it is very close to my family. it is very clean and safe

PLease send my receipts .. I have never received Old food was found under my mattress

Hotel is nice, new renovations definitely an improvement

nice quiet hotel, I enjoyed the walking trail.nice quiet hotel, I enjoyed the walking trail.

Nice, clean, new hotel, comfortable beds with friendly staff...what you hope each hotel will be like when you book one. No free breakfast or microwave/fridge in the room, the only minor downsides. Excellent overall value.

Very friendly can't wait to get back to this Hotel

Excellent.... rooms comfy.... bed and linens excellent.....hotel immaculate .....price was so affordable .....overall very impressive

I live in the area but wanted to get away for a weekend with a friend who was coming in from out of town. We stayed at the hotel for 2 nights and would stay there again!

Guest reviews for Four Points by Sheraton Buffalo Grove

Everyone

By a verified traveler on Jul 22, 2019

Review comment JLM responded on Jul 22, 2019

Thank you for your recent stay ! Best regards from all your friends at the Four Points Buffalo Grove

Family with small children

By a verified traveler on Jun 18, 2019

Review comment Eric Wilkinson Ops Mgr. responded on Jun 18, 2019

Good afternoon, We appreciate your feedback as your stay experience is important to us. We are grateful you selected our hotel from the many options you have to stay at when you travel. We will inform everyone of our staff that they your stay with us a positive one. We appreciate your feedback and look forward to meeting you again in the future.

Partner Couples Families

By a verified traveler on May 19, 2019

Review comment Eric Wilkinson responded on May 27, 2019

Thank you

Families

By a verified traveler on May 12, 2019

Thank you for sharing your experience with us we appreciate the feedback. I can't apologize enough and embarrassed on the level of service you received while staying with us. We will address this matter further and would ask to find it in your heart to forgive and give us a second chance.

By a verified traveler on Apr 20, 2019

Review comment Eric Wilkinson Ops Mgr. responded on Apr 22, 2019

We are so sorry about your TV not working well. Thank you for your time we appreciate it

By Steve, from Quad Cities on Sep 8, 2018

Review comment Eric Wilkinson Ops Mgr. responded on Sep 9, 2018

Thank you for your comments we appreciate it very much

water pressure

By Steve, from Illinois on Aug 18, 2018

Review comment Eric Wilkinson Ops Mgr. responded on Aug 20, 2018

Thank you Steve Good afternoon we appreciate you taking a moment of your day to let us know how your experience here at the Four Points Sheraton Buffalo Grove went. We are so glad that your stay with us was a positive one and will pass along your kind words to our team. I know they will be extremely happy that they were able to make your stay with us a memorable one. We here strive to provide 100% guest satisfaction throughout your stay. I apologize about the shower expereince I will definitely look into that. Thank you once again for staying with us and we look forward to your next return to Buffalo Grove.

very close to where we needed to be

By steph, from denver on Aug 13, 2018

Review comment Eric Wilkinson Ops Mgr. responded on Aug 13, 2018

Thank you Steph Good afternoon we appreciate you taking a moment of your day to let us know how your experience here at the Four Points Sheraton Buffalo Grove went. We are so glad that your stay with us was a positive one and will pass along your kind words to our team here. I know they will be extremely happy that they were able to make your stay with us a memorable one. We here strive to provide 100% guest satisfaction throughout your stay. Thank you once again for staying with us and we look forward to your next return to Buffalo Grove.

friendly service

By Chase on Mar 11, 2018

Review comment Eric responded on Mar 20, 2018

Thank you for taking a moment out of your day to let us know how stay with us went. We appreciate it and look forward to your next visit

very nice hotel with great value

By Brian, from Connecticut on Mar 5, 2018

We appreciate you taking the time to fill out a survey for us. We appreciate your feedback and look forward to your next visit with us.

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Four Points by Sheraton Buffalo Grove

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This hotel is most popular for:

Recent guest reviews

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