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Recent guest reviews

Very clean and quiet property! Would definitely recommend!

Not unique but was very conveniently located for us. Quiet and clean. Friendly staff.

Our wifi did not work for the entire 24 hour periid we were there

I have stayed at the hotel several times. The beds are comfortable for a deep restful refreshed in the morning sleep.

This is a clean and decent hotel. If you're looking for tons of amenities or novelties, this isn't the hotel for you. But if you're looking for a clean, safe, and convenient hotel this is a great stay. The front desk staff were okay, but the breakfast buffet staff were the true stars. They were all extremely kind, courteous, and made sure everything was stocked and replenished. Every one of the breakfast buffet staff members went out of their way to greet us and inquire about our satisfaction with the food and drinks. I'd happily stay there again.

Very friendly staff!!! Nice breakfast buffet!!! Clean rooms!!! Quiet!!! Close to many tjingd

The room was very nice and clean. The pillows and bed were a bit uncomfortable. Check out is at noon housekeeping was knocking on the door by 10:40 when my husband said yes she opened the door, I said we’re not ready to leave yet, she closed the door and said oh sorry. We then proceeded to leave. I went directly to front desk and asked what time is check out noon? The girl said yes I told her about housekeeping and she said sorry your checked out now you can go... REALLY it’s now 10:59 am and I’m on my way home, no manners or care at all very rude! We travel and stay in hotels once every month. Will not choose here again.

Tv didn't work very well(dark) and the room was not well lit.

Very efficient check in with a personable employee!!

It takes quite some time for the hot water to reach the room when showering and the pressure through the shower head is fairly low.

We enjoyed our stay and our room was comfy. Hotel was very convenient to get to and the price was very reasonable.

Great staff and amenities at this hotel! The front desk was accommodating with an after midnight check in and were respectful. Very nice area close to many NW suburb locations.

Great experience. Love the breakfast. Rooms very clean, quiet, and comfortable beds and pillows.

The specific reasons I picked this hotel to stay at after a 7 hour drive where not available, not open or not working when I arrived. Breakfast was supposed to be included, but I received a bill even for items on the buffet. Big disappointment.

I like this place it is very close to my family. it is very clean and safe

PLease send my receipts .. I have never received Old food was found under my mattress

West Lake Cook Road Buffalo Grove IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 1.8 mi (2.9 km) from Raupp Memorial Museum, Four Points by Sheraton Buffalo Grove is within a 10-minute drive of Heritage Park. This 3-star hotel has 152 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

All of Four Points by Sheraton Buffalo Grove's 152 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. 43-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Other standard amenities include hair dryers, safes, and phones.


Property features

At Four Points by Sheraton Buffalo Grove, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, Courtyard View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Four Points by Sheraton Buffalo Grove

Everyone (19) Couples (2) Family (6)
4
Everyone

By on Jun 11, 2021

4
Everyone

By on Nov 19, 2019

Review comment responded on Nov 28, 2019

Thank you We appreciate you!

5
Friends

Very clean and quiet property! Would definitely recommend!

By on Nov 11, 2019

Review comment responded on Nov 15, 2019

Thank you we are so glad you enjoyed your stay.

4
Family Family

Not unique but was very conveniently located for us. Quiet and clean. Friendly staff.

By on Oct 21, 2019

Review comment responded on Oct 29, 2019

Thank you for your kind words they will passed on to our team

4
Partner Couples Family

Our wifi did not work for the entire 24 hour periid we were there

By on Sep 24, 2019

Review comment responded on Oct 5, 2019

Our apologies as we are fixing this issue

5
Friends Family

I have stayed at the hotel several times. The beds are comfortable for a deep restful refreshed in the morning sleep.

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Good afternoon , We appreciate your feedback as your stay experience is important to us. We are grateful you selected our hotel from the many options you have to stay at when you travel. We will inform everyone of our staff that they your stay with us a positive one. We appreciate your feedback and look forward to meeting you again in the future. Hospitably,

3
Everyone

By on Jul 31, 2019

Review comment responded on Aug 4, 2019

Good , Thank you for taking a moment from your day to express your stay experience with us. We are glad to hear that your experience was a positive one. Your kind comments/suggestions will be passed on to the entire team. We know you have many choices when you travel and were glad to have you stay with us. Once again thank you so much. Hospitably,

5
Everyone

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Thank you for your recent stay ! Best regards from all your friends at the Four Points Buffalo Grove

4
Family with small children

This is a clean and decent hotel. If you're looking for tons of amenities or novelties, this isn't the hotel for you. But if you're looking for a clean, safe, and convenient hotel this is a great stay. The front desk staff were okay, but the breakfast buffet staff were the true stars. They were all extremely kind, courteous, and made sure everything was stocked and replenished. Every one of the breakfast buffet staff members went out of their way to greet us and inquire about our satisfaction with the food and drinks. I'd happily stay there again.

By on Jun 18, 2019

Review comment responded on Jun 18, 2019

Good afternoon, We appreciate your feedback as your stay experience is important to us. We are grateful you selected our hotel from the many options you have to stay at when you travel. We will inform everyone of our staff that they your stay with us a positive one. We appreciate your feedback and look forward to meeting you again in the future.

5
Partner Couples Family

Very friendly staff!!! Nice breakfast buffet!!! Clean rooms!!! Quiet!!! Close to many tjingd

By on May 19, 2019

Review comment responded on May 27, 2019

Thank you

Four Points by Sheraton Buffalo Grove

900 West Lake Cook Road, Buffalo Grove, IL 60089
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