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Recent guest reviews

The quality of the breakfast food was poor. Buy better quality food.

This place is quiet and off the beaten path, but has easy access to anywhere. Rooms are clean and well taken care off, staff is helpful and friendly. I seek out and stay at this property 3-4 times a year because it is functional and cost effective.

I like everything, very nice hotel! Great breakfast, many choices of food!

Staff little helpful. Breakfast at the lower end of quality.

2x I had to ring the bell/phone to get someone to come to the front desk. The second time I did they didn't hear me and he was in the kitchen preparing the breakfast. He and another employee were talking and swearing (openly and the door to the hallway was open so anyone in the area could hear them) and I had to interrupt them to ask for assistance at the desk.

During our stay, it was quiet. The room had everything we needed. Downsides? The breakfast: bare minimum

The manager reception dinner was excellent. Top rated very friendly & hospitable to all guest manager server . I was truly a great a treat.Great room which was the closest you can get to a feel of home

All the staff was extremely friendly and professional.

Dirty facilities. Unfriendly management unwilling discuss my concerns. Charged my card twice as if the stay wasn’t bad enough.

Excellent overall! Have stayed here multiple times and would come back again....

Nice place to stay. It’s very reasonable price for suite

Usually, I check out at check out time. The bed was horrible. The bed was uncomfortable. Plus every turn in bed, the bed was noisy. We checked out at 7:30am. The hotel was clean but I just can't do the bed.

Quick check in and check out; clean room and facilities; and good free breakfast

Good location and very reasonable rate. The bathroom for the handicapped room did not match the picture. I had expected a walk in shower and they told me they do not have any. However there were numerous grab bars for the tub and it was ok. The hotel was nice and the the staff very courteous.

Nice place to stay it was clean the only problem I had was that I waited like 15 minutes at the from desk for someone to help me check in no body was at the front desk

10 out of 10 for cleanliness and the gentlemen atthe front desk super nice.

Capitol Drive Wheeling IL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in public areas
  • Free uncovered self parking
  • 24-hour fitness center

MainStay Suites Northbrook Wheeling places you within a 10-minute drive of popular sights such as Chevy Chase Country Club and Kohl Children's Museum. This 141-room hotel has conveniences like free breakfast, a 24-hour gym, and free self parking.


Dining

Free on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.


Rooms

The 141 rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, coffee makers, and free local calls are also standard. Weekly housekeeping is available.


Property features

Guests of MainStay Suites Northbrook Wheeling enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include express check-out, laundry facilities, and a vending machine.

Room options

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for MainStay Suites Northbrook Wheeling

Everyone (14) Couples (7) Business (9) Family (5) Other (3)
1
Everyone

By on Apr 14, 2021

Review comment responded on Apr 26, 2021

Thank you for responding to our survey. We apologize if your stay was less than you expected. We would appreciate your feedback as it helps us improve our guests stay satisfaction. We hope you will consider trying us out again when in our area.

5
Business Business

The quality of the breakfast food was poor. Buy better quality food.

By on Oct 9, 2019

Review comment responded on Oct 10, 2019

Dear Guest, Thank you very much for giving us a great 5 Star rating for your stay here on Orbitz. We're glad you enjoyed the majority of our amenities and your room. We really appreciate the time you took to share your feedback. It is our hope that you will give us the opportunity to better serve you breakfast in the future. Safe Travels - Happy Fall!

4
Family

This place is quiet and off the beaten path, but has easy access to anywhere. Rooms are clean and well taken care off, staff is helpful and friendly. I seek out and stay at this property 3-4 times a year because it is functional and cost effective.

By on Oct 7, 2019

Review comment responded on Oct 10, 2019

Dear Frequent Hawthorn Guest! Thank you for taking the time to tell us about your experience at our property in Wheeling. We really appreciate your loyalty to our brand and location. Plus, we're thrilled with the Kudos you left for us; "Rooms are clean and well taken care off, staff is helpful and friendly!" Please come and introduce yourself next time your're in town! Thanks again -- You made our Week!! Safe Travels and Happy Fall.

5
Family Family

I like everything, very nice hotel! Great breakfast, many choices of food!

By on Sep 28, 2019

Review comment responded on Oct 4, 2019

Hi! Thank you for giving us a 5 star rating on Orbitz!! We really appreciate you taking the time to leave us your fantastic feedback; "I like everything, very nice hotel! Great breakfast, many choices of food!" We hope you'll come and stay with us again in the future! Safe Travels.

5
Everyone

By on Aug 16, 2019

Review comment responded on Aug 19, 2019

Hello and Thank you for giving us a 5 star rating on Orbitz. We're glad you enjoyed your stay with us and look forward to your return in the future! Safe Travels and enjoy the rest of your Summer!

3
Partner Couples

Staff little helpful. Breakfast at the lower end of quality.

By on Aug 10, 2019

Review comment responded on Aug 15, 2019

Hello PMO, On behalf of our entire Hawthorn Team, I extend our sincerest apologies for the experience. We appreciate your feedback and it has been shared with our Management Team. We hope you allow us a second chance in the future to exceed your expectations. Safe Summer Travels.

5
Everyone

By on Jun 20, 2019

Review comment responded on Jun 24, 2019

Thank you for giving us a fantastic rating on Orbitz. We really appreciate you taking the time to leave this for us. Our Staff at the Hawthorn Suites by Wyndham in Wheeling, wishes you a happy Summer season. Please come back and stay with us again very soon.

3
Business Business

2x I had to ring the bell/phone to get someone to come to the front desk. The second time I did they didn't hear me and he was in the kitchen preparing the breakfast. He and another employee were talking and swearing (openly and the door to the hallway was open so anyone in the area could hear them) and I had to interrupt them to ask for assistance at the desk.

By on Jun 19, 2019

Review comment responded on Jun 24, 2019

On behalf of our entire Hawthorn Team, I extend our sincerest apologies for the experience. We appreciate your feedback and it has been shared with our Management Team to help us make this a learning experience for all of us. We are always encouraged by the positive and learn and grow with the constructive remarks. Thank you for your business. We hope you give us a second chance to serve you better, in the future.

4
Partner Couples Business Business

During our stay, it was quiet. The room had everything we needed. Downsides? The breakfast: bare minimum

By on Apr 16, 2019

Review comment responded on Apr 16, 2019

Thank you for giving us a good rating on Orbitz. We appreciate you taking the time to leave us your feedback. Please accept our sincere apologies if you did not receive enough at our breakfast buffet. We hope you'll come back and stay with us again at the Hawthorn Suites by Wyndham in Wheeling. We promise to exceed your expectations.

5
Partner Couples Business Business

The manager reception dinner was excellent. Top rated very friendly & hospitable to all guest manager server . I was truly a great a treat.Great room which was the closest you can get to a feel of home

By on Mar 19, 2019

Review comment responded on Mar 20, 2019

Thank you so very much for giving us a 5 star rating. We appreciate you taking the time to leave us your feedback about your room and our amenities. We're so glad you enjoyed our Manger's reception, I truly enjoy hosting them. We hope you'll come and stay with us again in the future!

MainStay Suites Northbrook Wheeling

8000 Capitol Drive, Wheeling, IL 60090
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