The stay was very pleasant. The room and bathroom were very clean (and I must admit I was nervous). No bed bugs! Hooray! The toiletries weren't all that (shampoo and a bar of shower soap), but we had our own.
Beautiful hotel, very clean, quiet and conveniently located. 19th floor restaurant overlooking the city was very nice. Excellent food & service. Walking distance to a lot of local restaurants and shopping as well. Wish we had time to book at the spa.
I was attending a prep school reunion not far from Waterbury and booked a room at the Marriott Courtyard. It was not expensive, so I didn't expect much. But the accommodations had virtually all the comforts and amenities of a first class hotel: glass glasses in the room, a coffee maker, ice near ...
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Overall the Hotel itself is very nice and clean but we felt very underwhelmed about the service we received. We were under the impression that there was a complimentary shuttle to the XL center but apparently doesn't run on the weekends-we were able to find out from other guests that it was just a short walk-something the front desk should have mentioned when we were inquiring about the shuttle. Service was very slow in both the restaurant and lounge and we just felt like nobody went out of their way to make you feel welcome.
Liked the area and ease of finding from highway
This is a nice hotel with a very helpful and pleasant staff.
It was a wonderful experience at the hotel the hotel was nice and clean beds where nice and comfy