2/10 Terrible
Haley N.
9 dic. 2025
Le gustó: Limpieza
I love going to Cherokee but please do yourself a favor and don’t make the mistake I did by booking with Donna. I originally only booked 2 nights. I asked on our first day if it was available for a 3rd night, she adds it to my bill. I tell her minutes later that we can not stay due to my father’s diabetes medication and him not having enough for an extra day. She replies and confirms she understands. I then message her on the morning of check out and she responds thanking me for the stay and confirming that she understood the property was now empty. I get back home and she stuck me with extra charges and the extra night. I reached out to her and she refuses to refund the one night that we did not stay. She says it is my fault for not going through the app to cancel when I didn’t even go through the app to book the 3rd night, she did!!, it was all conversation with her. Hate to see someone else done this way too. If people were just honest good human beings.
Haley N.
Se hospedó 3 noches en noviembre de 2025
