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Recent guest reviews

Had a problem checking in as they could not find me. Never had this happen with Orbitz before.

The room was clean and appeared well maintained. The areas outside the room were also well kept.

Long walk to rooms opposite the elevator, however once you get luggage in there are multiple entrances/exits. Rooms and place are decent and clean, nice beds and pillows. Breakfast was G R E A T, finally back to a REAL BREAKFAST! The hosts for breakfast make your plate for you, and ever so customer driven, impressed by those 2 ladies!

A quick overnite stay while traveling. All was fine.

Indoor pii

Liked the attractive indoor pool area. It was a very convenient location. The rooms were very neat and clean.

The first room I got into had a horrible smell. I called down, and they were very accommodating and immediately moved me to a better room…

It was “OK” nothing to write home about, but it wasn’t awful. We just needed a place to sleep for the night which worked out well. They have a breakfast that was pretty good, but limited selections.

Charged an extra $70 after we left and don’t know why

Thanks for the wonderful breakfast

This was our second stay at Wyndham on our road trip to Raleigh. We specifically chose to stay here again due to the convenient location, nice comfy rooms and especially the waterfall in the pool, which, after a very long drive, provides a great back massage! The room is equipped with a small refrigerator that was big enough for all our road trip snacks and drinks and the coffee pot was nice to have in the morning. Unfortunately, the breakfast has lost some of its luster. You can't make your own anymore, as one of the staff has to put it together for you. The biscuits and gravy had so little sausage in it, you have to get separate links to make up for it, which defeats the purpose. Very bland and flour tasting. Good thing there are a lot of other options, from yogurt and granola to oatmeal and fresh fruit. We will still make this our spot to stop on our next road trip to Raleigh because overall it checks all the boxes!

the easy access to food, town

I feel that the rooms need a bit of updating. The bed was so uncomfortable and hard. There were a lot of stains on the carpet in the rooms. And when the AC kicked on there was a musty smell. Also, found a stain on the sheets that looked like dry blood.

Front desk was abrupt and not welcoming at check in. Did not advise of breakfast or code ro get in side doors. Room was not clean, change on the floor from the last guest. Dirty chair backs in breakfast area, green cloth was black at the top back of the chair.

Old, outdated and not well kept

Nice 👍 the Steff was there every day cleaning and very helpful and friendly

The pool and the hotel was in good condition. The only negative I have is that we paid for a room with a hot tub in the room and though the hot tub was nice the jets did not work so it was really just a giant tub. Other than that it was all good just wish I hadn't paid the extra 30 bucks for a big tub.

Was a quick overnight on our way home from SC. Staff decided to run my credit card for payment after I had booked & paid with Orbitz. Not a smile on the staff in the morning or evening at all, very little that makes me want to return. With so many other choices to stay at, I don't believe I will be booking here again.

Racer Dr Cross Lanes WV

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Wyndham Garden Cross Lanes Charleston places you within a mile (2 km) of Tri State Racetrack and Gaming Center and Mardi Gras Casino. This 136-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

LED TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also standard. Weekly housekeeping is available.


Property features

Guests staying at Wyndham Garden Cross Lanes Charleston enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Wyndham Garden Cross Lanes Charleston

Everyone (6) Couples (10) Family (13)
4
Family

Had a problem checking in as they could not find me. Never had this happen with Orbitz before.

By on Sep 27, 2022

Review comment responded on Oct 7, 2022

Thank you for the comments

4
Everyone

The room was clean and appeared well maintained. The areas outside the room were also well kept.

By on Aug 23, 2022

Review comment responded on Aug 23, 2022

We appreciate the feedback and are glad you enjoyed your stay.

5
Partner Couples

Long walk to rooms opposite the elevator, however once you get luggage in there are multiple entrances/exits. Rooms and place are decent and clean, nice beds and pillows. Breakfast was G R E A T, finally back to a REAL BREAKFAST! The hosts for breakfast make your plate for you, and ever so customer driven, impressed by those 2 ladies!

By , from columbia on Aug 3, 2022

Review comment responded on Aug 4, 2022

I am so glad that you found that our breakfast was to your standards! We pride ourselves in having a great breakfast with great staff! We are glad you enjoyed your stay and look forward to your next visit!

5
Partner Couples

A quick overnite stay while traveling. All was fine.

By on Aug 1, 2022

Review comment responded on Aug 1, 2022

We are glad you had a good time

5
Partner Couples

Indoor pii

By on Jul 24, 2022

Review comment responded on Jul 25, 2022

Thank you for taking time to let us know you enjoyed your stay with us.

4
Family with small children

Liked the attractive indoor pool area. It was a very convenient location. The rooms were very neat and clean.

By on Jun 15, 2022

Review comment responded on Jun 16, 2022

We are glad you enjoyed your time with us. Hope to see you again.

5
Everyone

The first room I got into had a horrible smell. I called down, and they were very accommodating and immediately moved me to a better room…

By on May 19, 2022

Review comment responded on Jun 12, 2022

We appreciate the feedback and are glad to see we could accommodate you quickly.

4
Family Partner Couples

It was “OK” nothing to write home about, but it wasn’t awful. We just needed a place to sleep for the night which worked out well. They have a breakfast that was pretty good, but limited selections.

By on May 15, 2022

Review comment responded on May 16, 2022

Thank you for staying with us.

4
Partner Couples

Charged an extra $70 after we left and don’t know why

By on Mar 24, 2022

Review comment responded on Mar 24, 2022

I am unable to locate you name in the past 60 days of staying. If you room is under a different name than Collen please call hotel.

5
Partner Couples

Thanks for the wonderful breakfast

By on Oct 25, 2021

Review comment responded on Oct 25, 2021

You are very welcome, Thank you for staying with us! Come back and stay with us again sometime!

Wyndham Garden Cross Lanes Charleston

102 Racer Dr, Cross Lanes, WV 25313
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