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Wyndham Garden Cross Lanes Charleston

2.5 out of 5.0

Recent guest reviews

The staff was very friendly and the hotel was very nice in a great location. Nice pool and hot tub as well

The room was neat and very clean. The beds were comfortable and the pool area was nice. The only drawback to me was the bathroom was too small.

Hotel and staff were both pleasant . Enjoyed my stay immensly.

The hotel/room/pool/breakfast area was all very clean. Staff was friendly. However, beds were very hard and uncomfortable.

Everyone was very friendly and welcoming. The room was comfortable and clean. The breakfast was a definite plus and very good.

We reserved a King Mountain View room and were put on a first floor room that faced a parking lot. When they switched us to the 2nd floor, the view was not much better. The bed was HORRIBLE. The springs sticking into our backs made for a horrible nights sleep not to mention the noise of the ice maker across from our room going off every few hours. Thank for the free breakfast though. The check in desk clerk was awesome. So hospitable which was the complete opposite of the check out staff. When I mentioned the horrible bed they just looked at me with blank faces as if it would have been better to tell another patron instead. Not thrilled with our stay.

Inexpensive, nice hot tub and relaxing pools, cozy bar, non-smoking, near casino with late night shuttle! Will stay again!

The beds were very comfortable. Both of the pools were very nice and clean. The room was decently clean. Breakfast was tasty and the staff was friendly.

We stayed here one night on our way home from a beach vacation. It was perfect for our family. Service was good, accommodations were clean and comfortable, and the indoor pool area was a treat. Breakfast was your typical hotel food. We would stay here again.

Stayed at this place during a 12 hr road trip with my 5 yr old niece. Great way to break up a long trip. There are two pools. One indoor with waterfall and one outdoor. Needless to say, she loved it! My only complaint is that the eggs at the free breakfast were not yummy.

I was here on business and appreciated the free hi speed internet and the free breakfast. The room was clean and had hair dryer and iron. It was also very quiet . I have since booked several other stays at Comfort Inns.

We were satisfied with the stay. The room was comfortable and the pool was clean and warm. The complimentary breakfast was ok but a bit crowded and hard to move around in the area provided.

When it was noted that our room did not have a TV channel guide, we were given one that wasn't even accurate. No crib was provided per our request. Besides that, our stay was good.

I've stayed at about 100 hotels in the past year. This Comfort Inn was one of the best! Great location, right down from casino and Buffalo Wild Wings, TGIFridays, etc all right there. Great amenities a hotel. Pool, Spa, Sauna, Fitness Center, and a decent restaurant right there. So pleased and hope to be back!

This hotel was better than I thought a Comfort Inn could be. Coming from Michigan on the way to NC, this was easy to locate from the Highway and in a great location. Mardi Gras Casino was a bonus being only 5 minutes away. The staff was very friendly! The free breakfast was very good too, even had sausage, eggs and biscuits & gravy as well as home made waffles! I defiantly would stay here again!

A/c unit was so loud that we had trouble sleeping,

Room was ok. The hotel was undergoing some cosmetic updates. There was no microwave and bathroom fan did not work properly. Found a previous guest's sock under the bed when preparing to leave. Breakfast left a lot to be desired. Served its purpose but not rushing back anytime soon.

The Comfort Inn was a basic, no frills hotel that had clean rooms, lots of towels, a fridge, microwave and continental breakfast that was fairly extensive. There were people enjoying the indoor pool and a small exercise room with 2 shaky treadmills and some weight machines. The staff was very friendly as well. The only issue I have with this hotel was that I could hear occasional creaking from the bed directly above mine when the person turned - it was so loud that it scared me awake at 3am and 5am, and this was after a long day of traveling. I haven't had this issue at other hotels, although I have not recently stayed at another Comfort Inn. Otherwise this was a decent experience.

My sister said the hotel was very comfortable, and spotless.

I was totally impressed with this Comfort Inn. The room was large and ample but it did lack a nice relaxing chair. It had three chairs two of which were straight backs and one rolling desk chair. The beds and linens were good, clean and sufficient. I was surprised by a very nice lounge with light fare menus. A buffet breakfast was good and hot with plenty of food and variety. The staff from the manager down was very, very friendly. This hotel surely deserves more than two stars.

102 Racer Dr Cross Lanes WV

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Wyndham Garden Cross Lanes Charleston places you within a 10-minute drive of Scarlet Oaks Country Club and Nitro City Park. This 141-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool. In central Cross Lanes, the hotel is also close to Ridenour Memorial Park.


Dining

Free buffet breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

All 141 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and cable TV. Free newspapers, free local calls, and hair dryers are also standard.


Property features

Wyndham Garden Cross Lanes Charleston features an indoor pool, an outdoor pool, and a fitness center. You can put free parking to good use if you drive. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Suite, Multiple Beds, Non Smoking (1 King and 1 Queen Bed)

King 1 | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Guest reviews for Wyndham Garden Cross Lanes Charleston

Everyone (2) Business (6) Couples (11) Family (10) Other (2)
5

very nice hotel and a great location

Everyone

The staff was very friendly and the hotel was very nice in a great location. Nice pool and hot tub as well

By on Apr 3, 2017

Review comment responded on Apr 18, 2017

Thanks for your kind review! We look forward to seeing you again very soon. Scott Fletcher General Manager

4

stay at charleston

Everyone

The room was neat and very clean. The beds were comfortable and the pool area was nice. The only drawback to me was the bathroom was too small.

By , from Georgia on Dec 18, 2016

4

comfortable accomodation

BusinessTravelers

Hotel and staff were both pleasant . Enjoyed my stay immensly.

By on Oct 31, 2015

5

night at the casino

Couples

The hotel/room/pool/breakfast area was all very clean. Staff was friendly. However, beds were very hard and uncomfortable.

By on May 28, 2015

5

great overnight stay.

Couples

Everyone was very friendly and welcoming. The room was comfortable and clean. The breakfast was a definite plus and very good.

By on Jan 5, 2015

1

mountain view???

Couples

We reserved a King Mountain View room and were put on a first floor room that faced a parking lot. When they switched us to the 2nd floor, the view was not much better. The bed was HORRIBLE. The springs sticking into our backs made for a horrible nights sleep not to mention the noise of the ice maker across from our room going off every few hours. Thank for the free breakfast though. The check in desk clerk was awesome. So hospitable which was the complete opposite of the check out staff. When I mentioned the horrible bed they just looked at me with blank faces as if it would have been better to tell another patron instead. Not thrilled with our stay.

By on Nov 24, 2014

5

great value

Couples

Inexpensive, nice hot tub and relaxing pools, cozy bar, non-smoking, near casino with late night shuttle! Will stay again!

By on Jun 23, 2014

4

comfortable beds and nice pools.

Families

The beds were very comfortable. Both of the pools were very nice and clean. The room was decently clean. Breakfast was tasty and the staff was friendly.

By on Jun 21, 2014

4

quick overnight

Families

We stayed here one night on our way home from a beach vacation. It was perfect for our family. Service was good, accommodations were clean and comfortable, and the indoor pool area was a treat. Breakfast was your typical hotel food. We would stay here again.

By on Jun 16, 2014

4

fabulous indoor pool and hot tub.

Families

Stayed at this place during a 12 hr road trip with my 5 yr old niece. Great way to break up a long trip. There are two pools. One indoor with waterfall and one outdoor. Needless to say, she loved it! My only complaint is that the eggs at the free breakfast were not yummy.

By on Jun 3, 2014