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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Hotel with free breakfast, near Mardi Gras Casino

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Lobby sitting area
Indoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Free daily buffet breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
410 New Goff Mountain Road, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Place, West Virginia Junior College-Charleston
    ‪2 min drive‬
  • Place, Regal Nitro
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cross Lanes

Located 1.6 mi (2.6 km) from Mardi Gras Casino, Holiday Inn Express Hotel & Suites Cross Lanes by IHG is within a 10-minute drive of other popular attractions like Nitro City Park. This 89-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Mardi Gras Casino - 2 min drive - 1.5 miles
  • West Virginia Junior College-Charleston - 2 min drive - 1.5 miles
  • Regal Nitro - 3 min drive - 1.3 miles
  • Southridge Center - 11 min drive - 11.0 miles
  • Charleston Coliseum & Convention Center - 11 min drive - 11.8 miles

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪Golden Corral - ‬4 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Wendy's - ‬18 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Hotel with free breakfast, near Mardi Gras Casino
At Holiday Inn Express Hotel & Suites Cross Lanes by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect 37-inch TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

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  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 1,000 reviews
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Feb 15 - Feb 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see close to Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

This hotel is located in Cross Lanes, close to Mardi Gras Casino, Shawnee Sports Complex, and Dunbar Park. You'll also find Regal Nitro and Ridenour Memorial Park within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG have a casino?

No, Holiday Inn Express Hotel & Suites Cross Lanes by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

Is Holiday Inn Express Hotel & Suites Cross Lanes by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an indoor pool.

Are there hot tubs at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express Hotel & Suites Cross Lanes by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Cross Lanes by IHG.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Cross Lanes by IHG is Charleston, WV (CRW-Yeager), which is 16.3 mi away (23 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Cross Lanes by IHG.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG host weddings?

There are wedding services available at Holiday Inn Express Hotel & Suites Cross Lanes by IHG if that's in your vacation plans.

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Zachary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, shower pressure strong and hot, loved the extras..coffee, shampoo and conditioner, extra sheets and blankets, etc. Breakfast was phenomenal and attendant working was wonderful and deserves a raise. Very friendly, helpful, and a hardworking.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room was clean but parking lot was a bit sketchy.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Elevator door would not always shut the first time, made it feel unsafe. Bathroom faucet was loose Overall a nice hotel, clean and friendly service
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast! Best coffee!
Stayed 1 night in Sep 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff member who checked us in was great. They also allowed us to park our uhaul in a safe area which we were extremely grateful for
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! Very fresh and tasty! Hotel very clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Business traveler
Liked: Staff & service, room comfort
I had a pretty bad reaction to the pool. I believe the pool may be contaminated or imbalanced. I had to go to the doctor due to this. Please check your pool levels for chlorine and bacteria issues at the address of: 410 New Goff Mountain Rd, Cross Lanes, WV 25313 Otherwise, the hotel had a great breakfast and the room was clean. That doesn't make up for the fact that I am still suffering from a pool reaction and had to go to the doctor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean well maintained. It is a bit remote and it was a little difficult to locate. If possible, since it sets well off the main road, a sign at the property driveway entrance would be a significant help for all new guest to more easily find the property.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Traveled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Sherri

Stayed 1 night in Sep 2025

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Linzy at the front desk was courteous and friendly. The room was clean just a few observations: mattress very saggy on the edges, vessel sink adds too much height - very difficult to wash up, brush teeth for those of us who are vertically challenged and lastly tub drained very slowly. Overall would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were all very friendly and welcoming. The room was clean, had plentiful amenities, was affordable and a solid continental breakfast. Didn't hurt that the surrounding area had plenty of restaurants and was located in a convenient area if you're into exploring West Virginia. Highly recommended.
Stayed 3 nights in Sep 2025

10/10 Excellent

Denise

The breakfast buffet was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Christy, Stonewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
The check in was smooth and pleasant experience
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious rooms. Very clean and very good beds, the breakfast was phenomenal and very friendly staff. Highly recommend!!
Stayed 1 night in Aug 2025

10/10 Excellent

McKenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Check-in was very fast and pleasant. The room was clean and comfortable. I’m an early riser, so I was happy that breakfast was served at 6:00 AM, and it was very plentiful - lots of variety. When I checked out, I was offered complimentary bottled water for the road. Perfect! If I’m ever in the area again, I will definitely stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Letty

Liked: Cleanliness, staff & service, property conditions & facilities
I had an excellent experience
Stayed 3 nights in Aug 2025

6/10 Okay

Amy

Traveled with group
Liked: Cleanliness, staff & service

Not the best; not the worst

The staff was great. Breakfast was wonderful. The hotel room door would stick and had to be slammed to close. Then there was a 1-2” gap, where the hallway could be seen. The shower wall’s tile had black mildew in the grout, and the grout in the tile floor was dirty with white powder in spots. The biggest concern was the stress fractures in the toilet bowl. We were afraid it was going to break while being used. I would suggest better water pressure with the shower head and raising the shower head. It’s not high enough for anyone over 5’8. A nice hand-held might be better. The beds were hard, but clean. The toom was very clean. The a/c worked wonderfully and wasn’t loud and annoying. Unfortunately, I didn’t sleep well, because everytime someone had to slam their door, which I’m assuming would stick like ours did, I would wake up. I loved the design of the lobby and table area. One last thing, the 3rd floor hallway was stiflingly humid. It was horrible, but it smelled clean. It wasn’t the best Holiday Inn I’ve been to, but it wasn’t the worst either. I’d stay here again in a pinch.
Stayed 2 nights in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jennifer S.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie, Queen Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my friends house
Stayed 2 nights in Aug 2025

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