Room, 1 King Bed, Non Smoking (LEISURE)
from $104
Holiday Inn Hotel & Suites Charleston West
3.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 16 reviews
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Recent guest reviews
We got a suite due to meeting our son, wife and 2 grandsons. It was excellent! The swimming area is great! We had a 1 & 2 year old with us and the little water play area was perfect! We had the breakfast buffet the following morning and it was great as well! Our server was really sweet and took good care of us. If we ever travel this way again, we will definitely stay at this hotel. We went at the first of November and the leaves were changing in the mountains....it was truly a sight to see! Thanks Holiday Inn for making this trip such a great memory for our family...
Staff in restaurant not very nice. Food was not good. Overpriced room
I stayed one night with my 3 almost 3 year-old daughter and we had a blast. The salt water pool with water features and hot tub were our favorite part, of course. The room was comfortable and well-appointed and the staff was courteous and helpful. The breakfast buffet is an extra $9.99 or you might be able to get it included with your room rate. I loved the buffet - fresh fruit, eggs, biscuits, gravy, sausages, muffins and other breads.
Very difficult to locate with regard to the name listed (Charleston Conference Center). GPS and 411 information did not have it listed. Actual name was Ramada. The heating/AC was very noisy and the noise from nearby trains made sleeping difficult. The breakfast was complimentary and complete with eggs, potatoes, waffles, etc. The staff was very helpful.
My first stay to visit family. The Hotel was inexpensive, but the quality of service and amenities were way above the more fancy expensive hotels. Rooms were clean, staff was freindly, amenities plenty. The complimentrary breakfast was the icing on the cake. Some of the surrounding 5 star hotels did not give this. Free wifi was a bonus. I would stay there again with no hesitation, and recommend it to anyone I know that has intentions of visiting there.
I would recommend this hotel! Although the hotel was under renovation, it did not affect the quality of my stay. The room was nice and the staff were incredibly friendly. My only complaint was that the carpet could have been swept a little better and I had to wipe off something sticky from the desk. Overall it was clean and comfortable.
the hotel was not clean -nor was the room-we canceled our return trip to this hotel and will not ever stay there again
Travel for work
Attended meetings, and used their workout room, pool and hot tub. Breakfast each day was GREAT! Was surprised that I went 2 days without having room/towels tidied up.
it was a weekend get away that was great, we went to the comedy club one night i recommend if you are looking for something to do, try the comedy club out.. room was clean staff was great, bed comfortable, the only thing that was not up to par was the way the room was heated was not a central unit... it was the old style of controlling the temperature... a unit that was a little noise..
the hotel was quiet and clean, with modern style, the free breakfast was great and the staff were friendly
Decent hotel. First time I have ever encountered a hotel that placed a filter on internet sites you could visit. The desk had no way around it. Fine for some, but not for me. Had I known before I booked, I would have picked another hotel.
We were visiting Charleston to watch our son play minor league baseball and we stayed at the Ramada because the team stayed at the Ramada. The breakfast bar was good - could have used more fresh fruit variety and the waffle makers both Sunday and Monday of the holiday weekend.
Nice place
It was right off a main hwy and easy to spot and get too. Nice staff. No complaints!
Ramada Plaza Charleston in WV was a nice place to stay overall. The breakfast was satisfactory. Eventhough the hotel was under renovation, I found the hotel lobby (with exception to the carpeted areas -especially the hallways) to be clean and the guest room was very clean with nice amenities. The only problem I had was the room did smell like smoke eventhough we requested a non-smoking room. The location was great and the staff was very friendly and provided great service.
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Holiday Inn Hotel & Suites Charleston West places you within a 10-minute drive of Charleston Civic Center and Charleston Town Center Mall. This 3.5-star hotel has 150 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. Avampato Discovery Museum and Clay Center for the Arts and Sciences are also a short drive from this South Charleston hotel.
Dining
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with breakfast, available for a fee.
Rooms
The 150 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and video-game consoles are also standard.
Property features
At Holiday Inn Hotel & Suites Charleston West, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Guest reviews for Holiday Inn Hotel & Suites Charleston West
top notch!!
Everyone
We got a suite due to meeting our son, wife and 2 grandsons. It was excellent! The swimming area is great! We had a 1 & 2 year old with us and the little water play area was perfect! We had the breakfast buffet the following morning and it was great as well! Our server was really sweet and took good care of us. If we ever travel this way again, we will definitely stay at this hotel. We went at the first of November and the leaves were changing in the mountains....it was truly a sight to see! Thanks Holiday Inn for making this trip such a great memory for our family...
Everyone
Staff in restaurant not very nice. Food was not good. Overpriced room
Review comment
GM responded on Apr 7, 2016
Dear Anonymous, I apologize for the issues you had with our Restaurant. I hope that you informed our Desk of the issues so they could be corrected, and we would love to show you that this is not a typical occurrence at our hotel.
amazing pool & helpful staff
Families
I stayed one night with my 3 almost 3 year-old daughter and we had a blast. The salt water pool with water features and hot tub were our favorite part, of course. The room was comfortable and well-appointed and the staff was courteous and helpful. The breakfast buffet is an extra $9.99 or you might be able to get it included with your room rate. I loved the buffet - fresh fruit, eggs, biscuits, gravy, sausages, muffins and other breads.
clean, convenient overnight stay
Couples
Very difficult to locate with regard to the name listed (Charleston Conference Center). GPS and 411 information did not have it listed. Actual name was Ramada. The heating/AC was very noisy and the noise from nearby trains made sleeping difficult. The breakfast was complimentary and complete with eggs, potatoes, waffles, etc. The staff was very helpful.
you don't always get what you pay for
Couples
My first stay to visit family. The Hotel was inexpensive, but the quality of service and amenities were way above the more fancy expensive hotels. Rooms were clean, staff was freindly, amenities plenty. The complimentrary breakfast was the icing on the cake. Some of the surrounding 5 star hotels did not give this. Free wifi was a bonus. I would stay there again with no hesitation, and recommend it to anyone I know that has intentions of visiting there.
great overnight stay
BusinessTravelers
I would recommend this hotel! Although the hotel was under renovation, it did not affect the quality of my stay. The room was nice and the staff were incredibly friendly. My only complaint was that the carpet could have been swept a little better and I had to wipe off something sticky from the desk. Overall it was clean and comfortable.
charleston, wv ramada
BusinessTravelers
the hotel was not clean -nor was the room-we canceled our return trip to this hotel and will not ever stay there again
great hotel
BusinessTravelers
Travel for work
great facilities and food service
BusinessTravelers
Attended meetings, and used their workout room, pool and hot tub. Breakfast each day was GREAT! Was surprised that I went 2 days without having room/towels tidied up.
clean and friendly,,,
Couples
it was a weekend get away that was great, we went to the comedy club one night i recommend if you are looking for something to do, try the comedy club out.. room was clean staff was great, bed comfortable, the only thing that was not up to par was the way the room was heated was not a central unit... it was the old style of controlling the temperature... a unit that was a little noise..
Dear Jami B, How sweet of you to share your positive comments on line. We appreciate the “Top Notch” distinction and are very glad the people and the amenities all met you and your family’s needs. We do hope you can come back again for another visit soon. Thanks again, S Arnold, GM